Chapter 9: Maintenance & Problem Solving
173
9.3 Problem Solving
All Raytheon products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programmes. However, if this unit
should develop a fault, please refer to the following table to identify the most
likely cause and the corrective action required to restore normal operation.
If you still have a problem after referring to the table below, contact your local
dealer, national distributor or Raytheon Product Support Department for further
advice.
Always quote the product serial numbers. The display unit serial number is
printed on the back of the unit, and the scanner serial number is on the back of
the scanner near the gland.
Common Problems and Their Solutions
Problem
Problem
Problem
Problem
Problem
Correction
Correction
Correction
Correction
Correction
Display does not function.
1. Make sure that the power supply cable is
sound and that all connections are tight and
free from corrosion.
2. Check the system fuse.
“Scanner not responding” message.
Check that the cable connecting the scanner
to the radar display unit is firmly attached and
undamaged.
The bearing displayed on the radar
Perform the bearing alignment procedure
display is not the same as the actual
described in section 8.7.
bearing.
How to Contact Raytheon (US)
For Marine Product and Services Information
Visit the Raytheon World Wide Web site for the latest information on the
newest Raytheon Marine electronic equipment and systems at:
www.raymarine.com
For Accessories and Parts
Many Raytheon accessory items and parts can be obtained directly from your
authorized Raytheon dealer. However, if you are in need of an item not
available from the retailer, please contact Raytheon Customer Service at:
1-800-539-5539 extension 2333 or (603) 647 7530 extension 2333.
Customer Service is available Monday through Friday 8:15 AM to 5:00 PM
Eastern Standard Time.
Problem Solving
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