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17

Due to our policy of continual improvement, we reserve the right to change specifications without prior notice.

9.  Troubleshooting & maintenance

n

n

Servicing and maintenance of this product must 

be carried out by persons having knowledge and 

practical experience of the appliance, in particular 

as far as safety and hygiene are concerned. The 

boiler system contains no user serviceable parts and 

should only ever be serviced by the recommended 

service agent.

With regular filter replacements and scheduled maintenance, 

this product will offer you good service. Like any product, 

it contains working parts that may require service or 

replacement. Below is a simple troubleshooting guide for 

both the boiler and mixer tap. 
If you have any doubts about the nature of any issue that you 

may experience then please turn off the power to the boiler 

and contact the service agent. Contact details are listed on 

the top of the boiler.

Screen message

Likely fault(s)

Action to take

Temperature Sensor:

Please turn off appliance at plug. See silver front 

plate for service contact details.

Faulty temperature sensor on tank.

Turn off the boiler. 

This is not a user serviceable part. Please contact 

the service number on the silver plate on the front 

of the boiler. You will need the model and serial 

number on the plate also.

Not Heating:

Please turn off appliance at plug. See silver front 

plate for service contact details.

Various possible faults.

No Water:

Please turn off appliance at plug. See silver front 

plate for service contact details.

The water supply to the boiler is turned off.

The water pressure is low.

The inlet filter is blocked with debris.

Electrical sensor fault.

Does cold filtered still water come from the tap 
when turned on?

No:

 Check the water supply is turned on and the 

filter is not blocked.

Yes:

 Turn off the boiler. 

Not a user serviceable part. Please contact the 

service number on the silver plate on the front 

of the boiler. You will need the model and serial 

number on the plate also.

PCB Error:

Please turn off appliance at plug. See silver front 

plate for service contact details.

PCB has self-diagnosed a fault.

Turn off the boiler. 

This is not a user serviceable part. Please contact 

the service number on the silver plate on the front 

of the boiler. You will need the model and serial 

number on the plate also.

Descale Required:

Your warranty is at risk. See silver front plate for 

service contact details.

The top level probe is calcified (scaled).

Turn off the boiler. 

Please contact the service number on the silver 

plate on the front of the boiler and obtain a 

descale kit and new filter. If this does not clear the 

error, please contact our service team again.

Descale Shutdown:

Your warranty is at risk. See silver front plate for 

service contact details.

The top level and safety level probe is calcified 

(scaled).

Check Filter Reminder:

Your warranty is at risk. See silver front plate for 

service contact details.

The estimated filter life has been reached.

Check the filter condition. See “does my filter 

need replacing?” section of this manual for more 

information.

Boiler on screen messages

Содержание GEO

Страница 1: ...Instructions for GEO and AGA 4 in 1 tap boiler units BOILER FOR 4 IN 1 TAP Installation Instructions Aftercare Information U110651 02a...

Страница 2: ...he water temperature 7 5 Using the Product 8 6 Descaling the Boiler system 10 7 Filter 12 8 Draining the Boiler system 16 9 Troubleshooting maintenance 17 10 Specifications 20 11 Circuit Diagram 22 12...

Страница 3: ...ater in the tank has cooled to a safe temperature n n WARNING Do not use this appliance if you suspect it or any of its hoses are damaged in any way or is performing differently from how you would exp...

Страница 4: ...device such as a timer or connected to a circuit that is regularly switched on and off by the utility n n Do use any water jet or steam near this appliance n n This appliance should have at least 10m...

Страница 5: ...n Filter reminder Power button Scroll arrows Menu button Status information Time Status indicator Preferred temperature Filling The boiler is filling with fresh cold water to replace the hot water jus...

Страница 6: ...er No water No water supply self diagnostic error confirm water supply is on if problem persists contact service agent on top of boiler PCB Fault PCB self diagnostic error contact service agent on top...

Страница 7: ...backlight brightness between 1 5 3 Once satisfied with the new backlight brightness value hold MENU to store 4 Now the contrast values will flash Repeat for the contrast 5 Hold MENU to store and to e...

Страница 8: ...he least energy efficient setting Shutting down 1 To shut down the product the POWER button should be held when on the normal operation screen for 10 seconds 2 The shutdown screen will appear and usin...

Страница 9: ...st This will happen faster if some of the stored hot water is dispensed and therefore replaced with cold Note it is normal as with any hot water dispenser that thermal energy is lost by the time it is...

Страница 10: ...weeks you should flush 10 litres 3 Hot domestic water This is delivered when the left tap handle is pulled forwards 4 Hot boiled filtered water This is delivered when the HotFob key is moved close to...

Страница 11: ...the HotFob away from the tap L L The HotFob is magnetic to allow you to stick it in out of reach places such as the fridge or the cooker hood With the HotFob away from the tap it can only be used as...

Страница 12: ...switch off the boiler at the front control panel see user guide powering down for more details 2 Wait until the flexible connector B9 has cooled to a safe touch temperature this may take some time Fig...

Страница 13: ...wice repeat the flushing procedure as described in steps 9 to 13 until it subsides n n The boiler descaling agent has been formulated and tested specifically for your appliance no alternative descalin...

Страница 14: ...and has an audible beep when it reaches its estimated end point This is based on average volume and time limits and is designed to help remind you to check the filter Each installation has a differen...

Страница 15: ...e REPLACE LITRES value in the table for 13 Clark is 850 litres In this example the WATER USAGE is more than REPLACE LITRES so the filter requires replacement Replacement filters can be obtained by con...

Страница 16: ...leared cold filtered water will come from the tap The water might at first be discoloured but this is normal and will clear with flushing 10 With a kitchen measuring jug and a clock you must A Flush a...

Страница 17: ...en rinse with warm water and then dry off the tap again to prevent water marks reappearing as the water evaporates Where the tap has a removable aerator on the spout exit it can be removed and cleaned...

Страница 18: ...protective wear to prevent accidental scalding from hot water surfaces and steam 1 Use the HotFob to drain hot water from the tank until no more water can be dispensed 2 Ensure the boiler A1 is turned...

Страница 19: ...e turn off appliance at plug See silver front plate for service contact details The water supply to the boiler is turned off The water pressure is low The inlet filter is blocked with debris Electrica...

Страница 20: ...nearer balance the pressures Domestic hot water temperature is too low Increase the boiler output temperature to help compensate Water is spraying from the spout end Aerator is blocked or partially bl...

Страница 21: ...asks any such naturally occurring tastes in the water Flush the tap for longer before use if the taste persists it is most likely as described Water is cloudy Air in the water You can check for air in...

Страница 22: ...at 3 bar Varies by model refer to tap specifications Note inlet flow limiters are available separately to flow limit the tap if required to meet varying building standards For further detailed inform...

Страница 23: ...bar Maximum cold water pressure 8 bar Filter mesh rating 5 micron nominal rating Primary filter contents Activated carbon block Ion selective media Capacity activated carbon 1700 litres approximately...

Страница 24: ...m Key QTY Description A1 1 Boiler unit A2 1 1 5m Power lead A3 1 Boiler mounting bracket A4 1 Boiler bracket to base unit screw A5 2 Boiler bracket screw A6 1 Data connection lead A7 1 Safety steam ov...

Страница 25: ...tube type C3 1 Filter head including check valve C4 1 Flush Drain pipe C5 1 Filter cartridge C6 2 Filter head screws C7 1 3 8 stem x push fit C8 1 x 1500mm Tube thinner tube type C9 1 x x Push fit eq...

Страница 26: ...dvisory Service All materials WRAS compliant with the exception of the pump which complies to NSF Part G building regulations Hot water safety All safety and discharge devices supplied as standard wit...

Страница 27: ...ur statutory rights 5 No warranty applies to the filter cartridge life this is effected by the setup varying water quality and personal pattern of usage and as such the combination of these variables...

Страница 28: ...26 Notes...

Страница 29: ...27 Notes...

Страница 30: ...28 Notes...

Страница 31: ...29 Notes...

Страница 32: ...Clarence Street Royal Leamington Spa Warwickshire CV31 2AD England Tel 44 0344 5765597 GEO Email consumer agarangemaster co uk AGA Email customerrelations agarangemaster co uk...

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