3
Limited warranty
3.1
Customer requirement and product registration
Product registration regarding the purchased product may be necessary based on
the national regulations for AED
3.2
Warranty details
RADIAN Corp., provides warranty to original purchaser of HR-503(including
battery and AED pads but varies the covering time periods) that guarantees free
replacement and repair service. Warranties and returning policies may vary by
products and periods depends on regional regulations and RADIAN’s sales
policy. Please contact sales representatives for more details.
Following cases are exceptions of warranty coverage:
3.2.1
Defect caused by improper operation not following the user manual
3.2.2
Defect caused by unauthorized repair or modification
3.2.3
Defect caused by external shock including drop
3.2.4
Defect caused by natural disaster such as fire, earthquake, flood, and
thunder stroke
3.2.5
Defect caused by use/storage in extreme temperature or humidity
environment, please refer to ‘Chapter 5 Guidance for maintenance’
3.2.6
Unauthorized alternation of purchase date, purchaser name, vender, and
serial number
3.2.7
Products that warranty period is expired
3.3
Warranty period
Warranty period is differed by item as below; When turning AED into a DEMO
purpose, the warranty period shall be shortened by half.
3.3.1
HR-503 (Main Body, excluding battery and AED pads)
5 years from date of manufacture (indicated on product label)
3.3.2
Battery (BT-503)
4 years from date of manufacture (indicated on battery label)
3.3.3
AED Pads (P-503)
years from date of manufacture (indicated on the surface of pads)
