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DLT VS160 Tape Drive Installation and Operations Guide

81-81191-01 Rev A01

January 2004

vii

Troubleshooting Your Tape Drive . . . . . . . . . . . . . . . . . . . . . . . 5-1

General Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Obtaining Drivers and Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Troubleshooting the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Power-On Self-Test (POST) and Tape Drive Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Unresponsive Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Tape Drive Noises During System Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Tape Drive Failures During Backup or Restore Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Media Backup Software Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Содержание ValueLoader DLT VS160

Страница 1: ......

Страница 2: ...right on the information contained herein in all cases and situations of usage including derivative works The possessor agrees to safeguard this information and to maintain it in confidence and not re...

Страница 3: ...January 2004 iii Revision History The following table lists all revisions made to this document in chronological order Document Release Date Summary of Changes 81 81191 01 A01 Jan 22 2004 Initial Rele...

Страница 4: ...iv January 2004 81 81191 01 Rev A01 Notes...

Страница 5: ...Features and Upgrades 2 1 Features 2 2 Firmware Upgrades and Drivers 2 2 3 Installing Your Tape Drive 3 1 Preparing to Install Your Tape Drive 3 1 SCSI Bus Requirements 3 1 Physical Considerations 3 2...

Страница 6: ...0 3 18 Microsoft Windows 2000 3 19 4 Using Your Tape Drive 4 1 Front Panel Controls and Indicators 4 1 Interpreting the Indicators 4 2 Indicator Activity During Power On Self Test POST 4 2 Indicator A...

Страница 7: ...l Troubleshooting Guidelines 5 1 Obtaining Drivers and Firmware Upgrades 5 1 Troubleshooting the Tape Drive 5 2 Power On Self Test POST and Tape Drive Connectivity 5 2 Unresponsive Tape Drive 5 10 Tap...

Страница 8: ...Table of Contents viii January 2004 81 81191 01 Rev A01 Notes...

Страница 9: ...3 12 Figure 3 8 SCSI Cable with Built in Terminator 3 13 Figure 3 9 Removing the Workstation Cover example 3 14 Figure 3 10 Tape Drive Installation in an Open Drive Bay 3 15 Figure 3 11 SCSI and Power...

Страница 10: ...List of Figures x January 2004 81 81191 01 Rev A01 Notes...

Страница 11: ...l Tape Drive 3 9 Table 3 3 Selecting the SCSI ID 3 11 4 Using Your Tape Drive 4 1 Table 4 1 Interpreting Ready LED Activity 4 2 Table 4 2 Fault Clean Media LED Activity and Tape Drive Status 4 3 Table...

Страница 12: ...List of Tables xii January 2004 81 81191 01 Rev A01 Notes...

Страница 13: ...s DLT VS160 Tape Drive Product Specification 002287 01 DLT VS160 SCSI Interface Guide 002202 01 1 3 Structure of this Manual Chapter 1 Introduction is the chapter you are currently reading Chapter 2 P...

Страница 14: ...ersonalized information about Quantum s reliable data protection products call 1 800 624 5545 in the U S A and Canada 1 6 Reader Comments Quantum is committed to providing the best products and servic...

Страница 15: ...data compression and compaction your DLT VS160 tape drive offers a formatted data cartridge capacity of 160 gigabytes GB assuming a 2 1 compression ratio and a sustained user data transfer rate of 16...

Страница 16: ...and data transfer rates realized in practice depend on the data set which determines the actual compression ratio 2 2 2 Firmware Upgrades and Drivers Quantum frequently provides new and updated tools...

Страница 17: ...irements Your DLT VS160 tape drive tabletop and internal incorporates a wide Ultra 160 low voltage differential LVD small computer system interface SCSI bus but you can also attach it to a single ende...

Страница 18: ...alling your Quantum DLT VS160 Internal Tape Drive on page 3 9 for instructions Installing your DLT VS160 internal tape drive requires only the usual tools needed to install an internal tape drive in t...

Страница 19: ...eport it both to Quantum and to the shipping company immediately NOTE Save the packing materials in case you need to move or ship your tape drive in the future You must ship your DLT VS160 tabletop ta...

Страница 20: ...and other types of dust and airborne contaminants Do not place your tape drive on the floor Avoid locations near generators electric motors audio speakers or other sources of magnetic fields Magnetic...

Страница 21: ...les to your tape drive NOTE If the selected server or workstation does not already have an installed SCSI host adapter you will need to install one For more information on SCSI host adapter requiremen...

Страница 22: ...t show a terminator because none of the three tape drives in the illustration are at the end of the SCSI bus 5 Connect the other end of the SCSI cable to the connector on your SCSI host adapter or to...

Страница 23: ...locate the terminator in the accessories package and press it firmly into either of the two SCSI connectors on the rear panel of the tape drive Secure the terminator by tightening the screws until sn...

Страница 24: ...ear panel of your tape drive is in the OFF position tabletop model only Attach the female connector on the power cable to the power connector on the rear panel of the tape drive as shown in Figure 3 5...

Страница 25: ...e LVD SE terminator on the SCSI cable if your tape drive is the last or only device on the SCSI bus Page 3 12 5 Shut down and power off the server or workstation that is to host your tape drive Power...

Страница 26: ...o the following installation steps 3 3 3 Configuring Your Internal Tape Drive Configuring your tape drive is fast and easy You only need to select a unique SCSI ID and decide if your tape drive needs...

Страница 27: ...in Figure 3 6 Use the supplied jumpers to select the desired SCSI ID as shown in the following table Figure 3 6 Back Panel Connections Internal Tape Drive Table 3 3 Selecting the SCSI ID SCSI ID 0 1 2...

Страница 28: ...it is properly terminated and do not terminate your tape drive NOTE Regardless of which device terminates the SCSI bus that device must have power applied and be powered on for proper termination to...

Страница 29: ...y 2004 3 13 NOTE If the SCSI cable that came with your SCSI host adapter already has a terminator built into it do not use another terminator Figure 3 8 shows an example of such a cable Figure 3 8 SCS...

Страница 30: ...ow these steps 1 Shut down the operating system and power off the server or workstation 2 Power off all peripheral devices such as printers and other SCSI devices 3 Remove the cover from the server or...

Страница 31: ...drive bay as described in the server or workstation s manuals 5 Slide your tape drive into the open drive bay NOTE Install a SCSI host adapter in the selected server or workstation now if necessary F...

Страница 32: ...cord in the server or workstation and attach it to the power connector on the rear panel of your tape drive The connector is keyed preventing improper connection NOTES 1 If the SCSI cable does not fi...

Страница 33: ...ng rails for internal devices Contact your server or workstation manufacturer for information 2 Replace the cover on the server or workstation 3 Connect the power cord to the server or workstation and...

Страница 34: ...tum com 3 Click Start select Settings then click Control Panel 4 Double click the Tape Devices icon 5 Click the Drivers tab 6 Click the Add button 7 Click Install From Disk button 8 Type the path to t...

Страница 35: ...og or right click anywhere in the right pane of the dialog 7 Click Scan for Hardware Changes Windows 2000 now scans for the DLT VS160 tape drive The DLT VS160 tape drive appears under Other Devices ag...

Страница 36: ...Chapter 3 Installing Your Tape Drive 3 20 January 2004 81 81191 01 Rev A01 Notes...

Страница 37: ...and how to use the cleaning cartridge 4 1 Front Panel Controls and Indicators This section explains how to use the front panel controls and indicators NOTE The front panel controls and indicators are...

Страница 38: ...Ds then blink momentarily If a data cartridge is not loaded the Ready LED illuminates and POST is complete the entire process taking approximately eight seconds If a data cartridge is loaded the Ready...

Страница 39: ...y Table 4 2 describes the meaning of each front panel indicator See Chapter 5 Troubleshooting Your Tape Drive for details on error conditions Table 4 2 Fault Clean Media LED Activity and Tape Drive St...

Страница 40: ...in Table 4 3 overwrite any data currently on the data cartridge Do not enter these features if the data cartridge in the tape drive contains critical data Table 4 3 Unload Eject Button Features Descri...

Страница 41: ...e diagnostic begins the tape drive writes and then reads approximately 400 MB of data and then unloads and ejects the data cartridge The process takes approximately two minutes If the diagnostic test...

Страница 42: ...kup are Quantum DLTtape VS1 data cartridges 4 2 1 Loading a Data Cartridge Loading a data cartridge into your DLT VS160 tape drive is easy After the tape drive completes POST insert the DLTtape VS1 da...

Страница 43: ...he data cartridge 3 Remove the data cartridge from the tape drive 4 Return the data cartridge to its plastic storage case to prolong data cartridge life CAUTION Remove the data cartridge from your tap...

Страница 44: ...4 4 DLTtape VS1 Data Cartridge Write Protect Switch Write Protected Slide the switch to the right to write protect the data cartridge A locked icon appears on the switch indicating that the data cartr...

Страница 45: ...dge is exposed to temperatures outside the ranges specified above stabilize the data cartridge at room temperature for the same amount of time it was exposed to extreme temperatures up to 24 hours Sto...

Страница 46: ...come into contact with the read write head Each cleaning cartridge has a useful life of 20 cleanings The cleaning cartridge includes a label with 20 small boxes printed on it Place a check mark in one...

Страница 47: ...are and software install each item one at a time restarting the system each time Also if you have installed multiple devices or software and then experience problems remove or uninstall each in turn t...

Страница 48: ...does not recognize your DLT VS160 tape drive There are fatal or nonfatal errors for which you cannot find the cause The backup application does not recognize the tape drive The tape drive cannot writ...

Страница 49: ...hat is either blank or was written using an unsupported format such as DLT 4000 DLT 7000 or DLT 8000 Any cartridge that causes an unsuccessful buckle operation If the problem is repeatable with a know...

Страница 50: ...on the data cartridge Confirm that the selected data cartridge does not contain critical data If this condition persists with a known good data cartridge contact Quantum Technical Support Fault LED F...

Страница 51: ...pin bus you can only use SCSI IDs 0 through 7 otherwise you can use 0 through 15 The SCSI host adapter might be incorrectly configured Check the SCSI host adapter configuration Refer to the SCSI host...

Страница 52: ...he end of the SCSI bus or more than two terminators might be present on the SCSI bus Make sure the terminators are placed only at each end of the SCSI bus normally one at the host adapter and one on t...

Страница 53: ...beled high byte termination Regardless of which device terminates the SCSI bus it must have power applied and be powered on for proper termination to occur The AC power source may not be properly grou...

Страница 54: ...a data cartridge Retry the operation with a different known good data cartridge Clean the tape drive The tape drive is not backing up data efficiently Network data cartridge SCSI bus backup data set o...

Страница 55: ...tape drive Apply power to the tape drive and allow it to complete POST Press the Unload Eject button allowing sufficient time for the command to execute See Unresponsive Tape Drive on page 5 10 for i...

Страница 56: ...s can take several minutes 4 If you do not press the Unload Eject button again as indicated in Step 3 the data cartridge in the tape drive is ready to use after the tape drive resets 5 3 3 Tape Drive...

Страница 57: ...5 Media Backup Software Errors If your media backup software experiences errors check each of the following conditions Direct Memory Access DMA conflicts during backup or compare operations Unreadabl...

Страница 58: ...Chapter 5 Troubleshooting Your Tape Drive 5 12 January 2004 81 81191 01 Rev A01 Notes...

Страница 59: ......

Страница 60: ...4001 Discovery Dr Ste 1100 Boulder CO 80303 720 406 5700 January 2004 81 81191 01 81 81191 01 Rev A01 81 81191 01 REV A01...

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