Quantum StorNext QD7000, Руководство по оборудованию

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Steps
1. From the Home page of SANtricity System Manager, select Support > Support Center >
Diagnostics.
2. Select Collect Support Data.
The Collect Support Data dialog box appears.
3. Click Collect.
The file is saved in the Downloads folder for your browser with the name
support-data.7z
.
The data is not automatically sent to technical support.
4. Select Support > Event Log.
The Event Log dialog box appears.
5. Select the heading of the Priority column to sort critical events to the top of the list.
6. Review the system critical events for events that have occurred in the last two to three weeks, and
verify that any recent critical events have been resolved or otherwise addressed.
Note:
If unresolved critical events have occurred within the previous two to three weeks, stop
the procedure and contact technical support. Continue the procedure only when the issue is
resolved.
7. Select Hardware.
8. Select the IOMs (ESMs) icon.
The Shelf Component Settings dialog box appears with the IOMs (ESMs) tab selected.
9. Make sure that the status shown for each IOM/ESM is
Optimal.
10. Click Show more settings.
11. Confirm that the number of ESMs/IOMs detected matches the number of ESMs/IOMs installed in
the system and that for each drive shelf, both of the ESMs/IOMs show that communication is OK
and that the data rate is 12Gb/s for DE212C, DE224C, and DE460C drive shelves or 6 Gb/s for
other drive trays.
Installing the drive shelf or drive tray and applying power
Perform these steps to add a new drive shelf (drive tray) using SANtricity System Manager while
power is still applied to the other components of a storage array.
Steps
1. Choose one of the following options:
• If you are installing a drive shelf that has previously been installed in a storage array, remove
the drives before you continue with Step
2 on page 100. The drives must be installed one at a
time later in this procedure. If the installation history of the drive tray that you are installing is
unknown, you should assume that it has been previously installed in a storage array.
• If you are installing a new drive shelf and drives that have never previously been installed in a
storage array, continue with Step
2 on page 100.
2. Install the drive shelf in the rack that holds the storage array components.
Attention:
See the installation instructions for your model for the full procedure for physical
installation and power cabling. The installation instructions for your model includes notes and
warnings that you must take into account to safely install a drive shelf/tray.
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