QOMO HITEVISION PRODUCTS TROUBLESHOOTING GUIDE
This guide is intended to assist in the troubleshooting of common product and operator errors for QOMO HiteVision
products and software.
TABLE OF CONTENTS
QIT30 – Wireless Tablet
.................................................................................................. 3
1) Mouse cursor not responsive .................................................................. 3
2) Connectivity/Driver Issues...................................................................... 3
3) Tablet screen not turning on ................................................................... 3
4) Skipping:................................................................................................. 4
5) Macro keys:............................................................................................. 4
QIT300/QIT500 Interactive Writing Panels
.................................................................. 5
1) No Image................................................................................................. 5
2) Mouse cursor not responding on panel ................................................... 5
QOMO Interactive Whiteboards
..................................................................................... 6
1) Connectivity/Driver Issues...................................................................... 6
2) Power Issues/No visual on the whiteboard:............................................ 8
3) Calibrating Issues:................................................................................... 8
4) Board damage ......................................................................................... 9
Flow! Works
.................................................................................................................... 10
1) Downloading Flow! Works................................................................... 10
QView Document Cameras & Visualizers
.................................................................... 15
1) Connectivity Issues ............................................................................... 15
2) Plug and Play ........................................................................................ 16
QClick Audience Response Systems
.............................................................................. 18
1) Connectivity Issues:.............................................................................. 18
2) Converting PowerPoint into QClick ..................................................... 19
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