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8. Troubleshooting
The RangeLAN2 7420 PC Card is designed to be very easy to
install and operate. However, if you experience any difficulties,
use the information in this chapter to help diagnose and solve the
problem. If you still cannot resolve the problem, contact Proxim
Technical Support as described in Appendix E, “How to Reach
Technical Support.”
How to Obtain Help with Your LAN Installation
If you require assistance to install your LAN, Proxim can put you
in touch with a RangeLAN2 reseller in your area. The reseller is
an expert in the design, installation, and maintenance of LANs
and will be able to examine your needs and recommend the most
cost-effective solution for your LAN whether you are installing a
new LAN or adding on to an existing one. For the location of the
RangeLAN2 reseller nearest you, contact Proxim at 1-800-229-
1630 and ask for the Sales Department.
Windows 95/98 Installation Problems
Chapter 3 describes how to install the RangeLAN2 driver in a
computer running Windows 95 or Windows 98. This section
provides some suggestions to resolve many of the common
installation problems with the RangeLAN2 7420 PC Card.
Problem 1: I have installed the RangeLAN2 driver but no
“Proxim RangeLAN2 7400 PC Card Adapter” entry has been
created in the Device Manager for the RangeLAN2 7420 PC
Card.
Solution 1: Double-click the Control Panel’s System icon and
click the “Device Manager” tab. Check the Network Adapters
category for a “Proxim RangeLAN2 7400 PC Card Adapter”
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