Fault description
Cause
Remedy
Personnel
Pump does not prime in
spite of full stroke motion
and bleeding.
Heavy crystalline deposits
on the ball seat due to the
valves drying out.
Dismantle the valves and clean them - refer
to the "Repair" chapter.
Technical per‐
sonnel
Fluid escapes from the
backplate.
The screws in the dosing
head are too loose.
Tighten the screws in the dosing head in a
diagonal pattern - refer to the "Mainte‐
nance" chapter for the tightening torque.
Technical per‐
sonnel
The diaphragm is not leak-
tight.
Replace the diaphragm - refer to the
"Repair" chapter.
If a diaphragm rupture has been indicated,
clean the diaphragm rupture indicator, refer
to the "Repair" chapter.
Technical per‐
sonnel
The CAN LED flickers
after the HMI has been
connected to the pump.
The software versions of
the pump and HMI are dif‐
ferent.
Wait. In the long term, arrange for Service
to update the pump software.
Customer
Service
department
Green LED display (oper‐
ating indicator) does not
light up.
The wrong mains voltage
or no mains voltage is con‐
nected.
Connect the pump correctly to the specified
mains voltage - according to the specifica‐
tion on the nameplate.
Electrician
14.2 Fault messages
Red "Fault indicator" LED display lights up.
Fault description
Cause
Remedy
Personnel
The "Level" symbol appears flashing on
the LCD screen, plus the error message
‘Level error’
33 and the pump stops.
The fluid level in the storage
tank has reached "Liquid level
low 2nd stage".
Top up the storage tank.
Technical
personnel
The "External" MEM symbol appears
flashing on the LCD screen plus the
‘Memory overflow’
34 error message, and
the pump stops.
The stroke tank has over‐
flowed.
Rectify the cause, then
Press
[P/OK]
(think through
the consequences for the
process!).
Technical
personnel
The i < 4mA symbol appears flashing on
the LCD screen plus the error message
‘4
mA undershot’
35, and the pump stops.
The pump is in
‘Analogue’
‘operating mode’
, a fault
behaviour has been pro‐
grammed in the
‘ANALOGUE’
menu and the
control current has fallen
below 4 mA.
Eliminate the cause of the
low control current or
Technical
personnel
The i > 20mA symbol appears flashing on
the LCD screen plus the error message
‘20
mA exceeded’
36, and the pump stops.
The pump is in
‘Analogue’
‘operating mode’
, a fault
behaviour has been pro‐
grammed in the
‘ANALOGUE’
menu and the
control current has risen
above 23 mA.
Eliminate the cause of the
high control current or
Technical
personnel
The FLOW symbol appears flashing on
the LCD screen plus the error message
‘Defective metering strokes’
37, and the
pump stops.
The metering monitor is not
correctly connected.
Connect the metering mon‐
itor correctly and
Press
[P/OK]
.
Electrician
The metering monitor
reported too few strokes –
more than are set in the
‘FLOW’
menu.
Press
[P/OK]
.
Investigate and clear the
cause
Technical
personnel
The DIA "Diaphragm" symbol appears
flashing on the LCD screen plus the
‘Diaphragm rupture’
38 error message,
and the pump stops.
The diaphragm is broken.
Replace the diaphragm and
check the diaphragm rup‐
ture sensor - refer to the
"Repair" chapter.
Technical
personnel
Troubleshooting
78
Содержание S3Cb
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