13–35
Chapter 13 – Troubleshooting Guide
The paper jam error occurs because the paper is not being fed at the proper speed.
When the paper is moving at the correct speed, the tractor encoder generates pulses
at a fixed rate. As the paper feed rate slows, the time interval between pulses
increases. When the Engine Controller Board detects that the time interval between
pulses is too long, it signals a paper jam error.
1) The paper jam error occurs after the printer has been operating for a
prolonged period of time and the printed image seems to be compressed.
a) The paper is binding or is skewing as it enters the printer. Make sure
that the paper source is aligned with the printer, and that the paper is
not dragging over any foreign objects before it enters the printer.
b) The stepper motor is not driving the gear train at the correct speed.
1] A drive gear from the stepper motor to the rest of the gear
train is slipping, and the main gear assembly must be
replaced.
2] The stepper motor is faulty and must be replaced.
3] The drive circuitry for the motor is faulty. The L.V.P.S. must be
replaced because it contains this circuitry.
2) The paper jam error occurs after the printer has been operating for a
prolonged period of time. The bowing problem described in step 1., c., 4) is
not evident.
a) The electric clutch is slipping and must be replaced.
b) The drive belt is slipping.
1] The belt tensioner spring is loose and the belt is slipping.
Replace the belt tensioner spring.
2] The teeth on the clutch pulley are worn and the electric clutch
must be replaced.
3] The drive belt is worn and must be replaced.
c) The stepper motor is not driving the gear train at the correct speed.
1] A drive gear from the stepper motor to the rest of the gear
train is slipping, and the main gear assembly must be
replaced.
2] The stepper motor is faulty and must be replaced.
3] The drive circuitry for the motor is faulty. The L.V.P.S. must be
replaced because it contains this circuitry.
d) The Engine Controller Board is faulty and must be replaced.
b. A paper jam error occurs immediately after the printer is powered on.
1) The paper jam sensor is giving an error condition.
a) Make sure the jam sensor lever is not stuck.
b) The jam sensor cable is not connected to the LSU.
c) The jam sensor switch is faulty and must be replaced.
d) The jam sensor wires inside the LSU cable are damaged. The LSU
cable must be replaced.
e) The Engine Controller Board is faulty and must be replaced.
f) The connector in the LSU for the jam sensor switch is faulty. The LSU
must be replaced.
c. The paper jam error occurs after the printer completes the warmup cycle during the
power-on self-test. The printer tries to register TOF, but the paper never moves.
1) The electric clutch assembly is not engaging.
a) The electric clutch is faulty and must be replaced.
b) The electric clutch is not being activated.
1] The Engine Controller Board is faulty and must be replaced.
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Страница 1: ...R...
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Страница 3: ...R P N 704792 001 Rev C...
Страница 18: ...1 8 Chapter 1 Introduction...
Страница 19: ...2 1 Chapter 2 Clamshell Chapter 2 Clamshell Clamshell and Subassemblies...
Страница 44: ...4 2 Chapter 4 Developer Subsystem No disassembly is required 1 2 3 3 4 Figure 4 2 Removing the Developer Unit...
Страница 46: ...4 4 Chapter 4 Developer Subsystem...
Страница 47: ...5 1 Chapter 5 Transfer Subsystem Chapter 5 Transfer Subsystem Transfer Charger...
Страница 63: ...5 17 Chapter 5 Transfer Subsystem Detail 5 4 Removing the Lamp Connector...
Страница 65: ...6 1 Chapter 6 Paper Feed Subsystem Chapter 6 Paper Feed Subsystem Paper Feed Subsystem...
Страница 82: ...6 18 Chapter 6 Paper Feed Subsystem Step 3 Step 2 Detail 6 5 Removing Connectors...
Страница 97: ...7 1 Chapter 7 Fuser Subsystem Chapter 7 Fuser Subsystem Fuser Subsystem...
Страница 133: ...8 1 Chapter 8 Power Supplies Chapter 8 Power Supplies High Voltage Power Supply Low Voltage Power Supply Power Supplies...
Страница 137: ...8 5 Chapter 8 Power Supplies 1 1 2 2 High Voltage Power Supply...
Страница 144: ...8 12 Chapter 8 Power Supplies Figure 8 4 Removing the LVPS Cables...
Страница 146: ...8 14 Chapter 8 Power Supplies 5 4 2 3 1 Figure 8 5 Removing the LVPS...
Страница 147: ...8 15 Chapter 8 Power Supplies Cable Routing Figure 8 6 LVPS Cable Routing...
Страница 150: ...8 18 Chapter 8 Power Supplies Figure 8 9 Removing the LVPS Cables...
Страница 152: ...8 20 Chapter 8 Power Supplies 5 4 2 3 1 Figure 8 10 Removing the LVPS...
Страница 153: ...8 21 Chapter 8 Power Supplies Cable Routing Figure 8 11 LVPS Cable Routing...
Страница 155: ...8 23 Chapter 8 Power Supplies 115V Position 230V Position 1 2 3 1 2 3 Figure 8 13 Changing LVPS Input Voltage...
Страница 158: ...8 26 Chapter 8 Power Supplies Step 3 Step 4 Step 6 Step 5 Step 7 Figure 8 15 Removing the Transfer Charger Paper Guides...
Страница 173: ...9 7 Chapter 9 Controllers and Floppy Disk Drives Drive A Standard Drive B Optional Floppy Disk Drives...
Страница 198: ...9 32 Chapter 9 Controllers and Floppy Disk Drives 1 2 3 4 5 6 7 Figure 9 12 Expansion C T Board...
Страница 199: ...10 1 Chapter 10 Control Panel Chapter 10 Control Panel Keypad LCD Control Panel...
Страница 209: ...11 3 Chapter 11 Laser Scanning Unit LSU Subsystem Top View 2 1 1 1 3 1 4 1 5 1 6 1 7 1 8 3 LSU Assembly...
Страница 214: ...11 8 Chapter 11 Laser Scanning Unit LSU Subsystem Clamshell Frame Top Cover Step 1 Figure 11 1 Top Cover Disassembly...
Страница 215: ...11 9 Chapter 11 Laser Scanning Unit LSU Subsystem Detail 11 1 Removing the Top Cover...
Страница 219: ...11 13 Chapter 11 Laser Scanning Unit LSU Subsystem LED Connector Top Cover Bushing Figure 11 2 Erase LED Removal...
Страница 221: ...12 1 Chapter 12 Covers Frame and Backplane Board Chapter 12 Covers Frame and Backplane Board Covers and Frame Components...
Страница 225: ...12 5 Chapter 12 Covers Frame and Backplane Board 14 1 15 1 21 1 Hinge Covers...
Страница 250: ...12 30 Chapter 12 Covers Frame and Backplane Board Figure 12 12 Removing Cables...
Страница 252: ...12 32 Chapter 12 Covers Frame and Backplane Board 5 4 2 3 1 Figure 12 13 Removing the LVPS...
Страница 253: ...12 33 Chapter 12 Covers Frame and Backplane Board Cable Routing Figure 12 14 LVPS Cable Routing...
Страница 269: ...12 49 Chapter 12 Covers Frame and Backplane Board Figure 12 27 Removing Cables...
Страница 319: ...Appendix B Wire Data B 1 Appendix B Wire Data...
Страница 322: ...Appendix B Wire Data B 4...
Страница 327: ...C 5 Appendix C Continuous Form Stacker 15 2 10 1 Figure C 2...
Страница 329: ...C 7 Appendix C Continuous Form Stacker 20 1 25 1 30 Ref 30 Ref 30 1 See page C 9 See page C 9 Figure C 3...
Страница 331: ...C 9 Appendix C Continuous Form Stacker 35 2 40 1 55 1 50 1 45 1 Figure C 4...
Страница 332: ...C 10 Appendix C Continuous Form Stacker Callout Name Printronix Part No Quantity 60 Wing Side Guide 704968 017 2...
Страница 333: ...C 11 Appendix C Continuous Form Stacker 60 2 Figure C 5...
Страница 335: ...C 13 Appendix C Continuous Form Stacker 65 Ref 65 1 65 Ref 70 1 75 1 80 1 85 1 90 1 95 1 Figure C 6...
Страница 337: ...C 15 Appendix C Continuous Form Stacker 100 1 105 2 115 1 110 1 ROTATED 180 Figure C 7...
Страница 349: ...C 27 Appendix C Continuous Form Stacker 1 2 Figure C 16 Removing the Vertical Frame Braces...
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Страница 372: ...704792 001C...