LED
Status
Detail
Green LED
Illuminated
Normal
Device is powered by AC or PoE.
Yellow LED
Flashing
Unresponsive
or
Time Sync Failure
Unresponsive
Bell Controller has not checked-in to OneVue for more than 3 hours,
which is set by its Unresponsive Timeout set by OneVue. The
Unresponsive Timeout is the maximum amount of time a Bell
Controller can go without a check-in to OneVue. When this time limit is
exceeded, it is set to an Alarm state with an Unresponsive status.
Time Sync Failure
In an Alarm state. During its last check-in, it failed to connect to its
NTP time source.
The device may not have the correct time, which may impact the
accuracy of its bell schedules.
Red LED
Flashing
Hardware Failure
Encountered a hardware failure.
Contact Primex Technical Support to assist with troubleshooting the
cause of the failure.
Service buttons
A Bell Controller has two service buttons located on the front of the device.
Button
Icon
Use
Silence
During an Alarm state, pressing and immediately releasing the silence button clears
the audio alert and stops the red LED from flashing, but does not acknowledge the alert
in OneVue.
The audio alert resumes once the time period of the Resume Audio Alert setting has
been reached.
Check-in
button
Pressing the check-in button during normal operation initiates a check-in to OneVue.
During a check-in, any pending schedule or setting changes are downloaded to the
device.
When the check-in button is pressed, the device emits a series of audio beeps indicating
its connection sequence.
1 beep: device booted
2 beeps: device connected to network
3 beeps: device connected to OneVue
During an active check-in connection, additional pressing of the check-in button is
ignored.
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