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BEST BOY

HP SPOT LUMINAIRE USER MANUAL

TROUBLESHOOTING

Troubleshooting Guide

The following table provides a list of common start-up problems and possible solutions.

Symptom

Solution(s)

Refer to...

No power to luminaire.

Ensure power cable is properly connected to Neutrik
input connector.

page 10

Ensure power is switched on at source (mains,
disconnect box, etc.)

n/a

No console control.

Ensure DMX512 or Ethernet data cable is properly
connected.

page 21

Ensure DMX512 address setting is correct.

page 25

DMX512 control not working
correctly throughout daisy-chain.

Ensure data cables are correctly configured.

page 21

Ensure termination connector is installed at last
luminaire in data link.

page 12

Lamp does not strike at power-up.

Configure lamp to start at power-up.

page 33

Comm LED is red indicating that no
valid DMX or Ethernet signal is
detected.

Ensure DMX512 or Ethernet data cable is properly
connected.

Check console.

page 21

No Ethernet control.

Ensure that luminaire is not also receiving a DMX
signal. If both valid DMX and Ethernet control are
being received, DMX control will take precedence.

page 24

Beam obstructed by gobo in open
position.

Set new gobo zero position.

page 52

Luminaire won’t take software
update.

Remove active control (DMX512 or Art-Net).

page 63

Light spill occurring at some zoom
angles.

Engage Light Shield.

page 20

Comm LED flashing red or green.

Indicates an internal error on the fixture. Check Status
screen to isolate.

page 55

Содержание BEST BOY

Страница 1: ...SOFTWARE VERSION 2 1 WWW PRG COM BEST BOY HP SPOT LUMINAIRE USER MANUAL...

Страница 2: ...manual is for informational use only and is subject to change without notice Please check www prg com for the latest version PRG assumes no responsibility or liability for any claims resulting from er...

Страница 3: ...designed for use only with specific lamps Note lamp type before replacing Installing another type of lamp may be hazardous 2 PRG luminaires may be mounted on any type of surface as long as mounting i...

Страница 4: ...w lamp to cool for 5 minutes before relamping 3 Arc lamps emit ultraviolet radiation which can cause serious skin burn and eye inflammation Additionally arc lamps operate under high pressure at very h...

Страница 5: ...proc dures pr cis es dans le manuel du frabricant doit tre fournies AVERTISSEMENT R GLAGE DES LAMPES 1 Chaleur intense D brancher le mat riel et laisser refroidir pendant 5 minutes avant de rallumer...

Страница 6: ...IV BEST BOY HP SPOT LUMINAIRE USER MANUAL Revision History This manual has been revised as follows Version Release Date Notes BASIC March 25 2015 Initial release...

Страница 7: ...bling Requirements Power 10 Data 10 DMX512 Cables 10 DMX512 Male Termination Connector 12 Ethernet Cables 12 Ethernet Bypass 12 Installation Procedures Unpacking and Attaching Hanging Brackets 13 Stan...

Страница 8: ...atus Indications 55 Comm LED 55 Testing Test Screen 58 Mechanical Tests 60 Group Tests 61 Software Update Software Update Using LumLoader Application 62 Software Crossload 63 Equipment Handling Proper...

Страница 9: ...nstitute ANSI at www ansi org ANSI E1 11 2008 R2013 Entertainment Technology USITT DMX512 A Asynchronous Serial Digital Data Transmission Standard for Controlling Lighting Equipment and Accessories AN...

Страница 10: ...ach black and white image should be submitted with artwork oriented as intended for viewing when projected from the luminaire onto a flat surface such as a white wall 2 Highest resolution and cleanest...

Страница 11: ...1 DESCRIPTION This chapter contains an overview of luminaire features and components FEATURES COMPONENTS...

Страница 12: ...enta and Yellow plus one 1 designer wheel with seven 7 user changeable color filters COLOR TEMPERATURE CONTROL Adjustable color temperature wheel range from 3 000K all the way up to 7 500K Includes an...

Страница 13: ...om PRG PRG P N TEAM Ecode Accessory 21 9816 0863 Hanging Bracket Assembly 22 9816 0033 2 3749A 75 Heavy Duty Safety Cable 23 9623 0177 DMX Termination Connector 25 9812 0902 5 AC Line Cord 2 5 14 3 L6...

Страница 14: ...last Master Control Board MCB and provides Data In and Thru and AC power connections Also houses the Menu Touchscreen see detail below Hanging Bracket Assembly 2 Allows luminaire to be mounted on trus...

Страница 15: ...the standard Effect Wheel configuration Figure 1 4 Effect Wheel Standard Configuration POSITION 7 UV BLUE 22 9816 0324 07 POSITION 6 REAL GREEN 22 9816 0324 06 POSITION 5 ORANGE 22 9816 0324 05 POSIT...

Страница 16: ...and therefore cannot be calibrated to a certain orientation at startup as with standard gobos CAUTION Moir gobo positions MUST be set using the menu system GOBO WHEEL 1 GOBO WHEEL 2 POSITION 1 JUST R...

Страница 17: ...uminaire It includes instructions for connecting power and data along with instructions for powering up the luminaire for the first time and addressing it within your system POWER AND DATA CABLING REQ...

Страница 18: ...5 pin male XLR connector When purchasing or constructing data cables it is important that not only the correct cable type be used but also quality cable to ensure a reliable DMX512 system Your cabling...

Страница 19: ...f 2nd twisted pair Data Pin 5 2nd conductor of 2nd twisted pair Data DMX In Cable Pinout Female Conn Type Pairs Z Jacket AWG Use Temp F Belden Cables 1215A 2 150 PVC 26 IBM Type 6 Office cable 75 1269...

Страница 20: ...components 5 pin male XLR connector 120 ohm resistor Note A male termination connector is also available as an accessory from PRG See Replacement Items and Accessories on page 5 Ethernet Cables The B...

Страница 21: ...ng luminaire Two provided Hanging Bracket Assemblies 21 9816 0863 are used to attach the luminaire to a truss pipe The Hanging Brackets consist of a pre assembled bracket with a Mega Claw Truss Hook T...

Страница 22: ...3 Hanging Bracket Orientations b Orient Hanging Bracket in desired direction over two attachment buttons on bottom of upper enclosure Figure 2 4 c Place Hanging Bracket down over buttons and slide un...

Страница 23: ...e used in all hang configurations To install in standard 2 point hang Step 1 Unpack case and attach Hanging Brackets Refer to Unpacking and Attaching Hanging Brackets on page 13 Step 2 Roll case to mo...

Страница 24: ...9 mm 27 0 686 mm 574 mm 22 6 473 mm 18 64 486 mm 19 15 12 5 318 mm 32 43 824 mm 724 mm 28 5 838 mm 33 31 6 803 mm 1054 mm 41 5 31 5 800 mm Two 2 Safety Cables MUST be used for all hanging installation...

Страница 25: ...naire is heavy Use caution when lifting WARNING The vertical configuration requires 3 people to hang and secure the luminaire WARNING Two safety cables and at least two truss hooks must be used in all...

Страница 26: ...Ensure that luminaire is fully supported Step 6 Feed safety cables through mounting bracket slots and secure around pipe Step 7 Connect power and data cables according to Connecting Power and Data on...

Страница 27: ...ad of this moving luminaire To install in a standing position Step 1 Unpack case as shown in Figure 2 2 on page 13 but do not remove hanging brackets These are not used for standing installations Step...

Страница 28: ...ay occur at some zoom angles To use the Light Shield fold outward as shown below If the Light Shield is not necessary it can be folded backward Figure 2 10 Light Shield in Blocking Position Note When...

Страница 29: ...hru as the DMX512 ports are assigned Ethernet can be connected in any configuration Standard star topology should be used with Ethernet configurations DO NOT create a ring with Ethernet The ports may...

Страница 30: ...mination Refer to DMX512 Male Termination Connector on page 12 Step 4 At each luminaire connect AC Line Cord Cable Assembly from power input source Step 5 Dress and secure all cables so that they will...

Страница 31: ...that it can be addressed and configured without being connected to main power refer to Wake Switch on page 30 CAUTION Before applying power be sure the luminaire is hung or positioned so that the hea...

Страница 32: ...e Blink The Comm LED will blink to indicate an error regardless of the status of incoming comm Bypassing Calibration If the menu screen is touched in the center and held during startup the luminaire w...

Страница 33: ...Menu Touchscreen The luminaire retains its address even if power is removed Note Refer to your console operating instructions for specific information regarding its addressing requirements DMX Comm T...

Страница 34: ...e must be selected in addition to the DMX address The universe can be selected and displayed in either alphabetic or numeric mode using the UNIV FORMAT screen The alpha mode is useful to differentiate...

Страница 35: ...screen press LAMP panel Step 2 At Lamp screen current lamp status ON OFF will be displayed Press START to bring up YES NO options Figure 2 18 Starting the Lamp Step 3 Press YES to start lamp Step 4 Ex...

Страница 36: ...ation screen press COMM LOSS panel Step 3 Set Trigger Fade After to No Fade 30 Seconds or 60 Seconds Step 4 Exit Communication screen by pressing X Figure 2 19 Configuring Comm Loss Setting Note Comm...

Страница 37: ...3 OPERATION This chapter contains instructions for using the menu system and controlling the luminaire by DMX512 MENU SYSTEM DMX512 OPERATION...

Страница 38: ...l go into screen saver mode backlight off if inactive for five minutes The menu will automatically jump to the Status screen and wake up the display when a mechanism status changes error calibration e...

Страница 39: ...during calibration After calibration is complete the Home screen will be displayed The main menu structure is illustrated below Figure 3 3 Menu Structure Lamp Start Lamp Power Lamp Hours Strikes Powe...

Страница 40: ...res displays luminaire head temperatures The temperatures are shown in green if under limit yellow if close to the limit and red if over the limit Press panel to open Lamp Screen CONFIG Universe displ...

Страница 41: ...up Auto Up Down options Universe displays current universe Press to bring up alpha keypad or numeric keypad based on universe format selection Universe Format displays alpha numeric universe format Pr...

Страница 42: ...options When locked a mechanism will not release brake or calibrate only remain in its fixed position Once configured any Pan Tilt settings will be displayed in the CONFIG panel of the Home screen as...

Страница 43: ...s to bring up Recalibration Screen During recalibration intensity goes out until all mechanism calibrations are complete and back in position then fades in Recal All press to bring up Recalibrate All...

Страница 44: ...contain Moir gobos M Mechanical Tests Screen Specifies mechanisms to be tested Cleaning Lenses Screen Positions lenses so that they may be easily cleaned with a cloth Recalibrate Screens Specifies a s...

Страница 45: ...FSC installation or operation refer to the PRG Followspot Controller User Manual 02 9812 0060 The Pan Tilt menu provides a FOLLOW SPOT panel This panel displays which mechanisms are currently enabled...

Страница 46: ...d off all mechanisms deselected At that time upon exiting the Pan Tilt menu pan and tilt will recalibrate unless pan tilt mode is changed to free or locked before exiting the Pan Tilt menu When pan an...

Страница 47: ...0 255 5 Tilt Fine Tilt fine adjustment home 0 6 CYAN Cyan Color Mix home 0 Mix Mode Continuous 0 255 Open 0 Full 255 Wheel Spin Mode Spin 0 255 Clockwise 0 126 Fast 0 Slow 126 Stop 127 128 Counter Clo...

Страница 48: ...Color 1 32 Color 1 Color 2 42 Color 2 64 Color 2 Color 3 79 Color 3 96 Color 3 Color 4 114 Color 4 128 Color 4 Color 5 145 Color 5 160 Color 5 Color 6 175 Color 6 192 Color 6 Color 7 208 Color 7 224...

Страница 49: ...5 155 39642 Gobo 5 Gobo 6 163 41833 Gobo 6 173 44288 Gobo 6 Open 182 46513 Open 191 49150 Wheel Spin 192 255 49152 65535 Clockwise 192 223 49152 57343 Fast 192 49152 Slow 222 57087 Stop 223 224 57088...

Страница 50: ...42 Gobo 5 Gobo 6 163 41833 Gobo 6 173 44288 Gobo 6 Open 182 46513 Open 191 49150 Wheel Spin 192 255 49152 65535 Clockwise 192 223 49152 57343 Fast 192 49152 Slow 222 57087 Stop 223 224 57088 57599 Cou...

Страница 51: ...Effect Fine Effect fine adjustment home 0 24 ZOOM Zoom coarse adjustment home 94 home 24064 8 narrow 0 0 64 wide 255 65535 25 Zoom Fine Zoom fine adjustment home 0 26 EDGE Edge coarse adjustment home...

Страница 52: ...open 14 Zoom Framing close 15 Zoom Framing open 16 Iris Framing alternate square wave 17 Iris Framing alternate sine wave 18 Frost sine wave 19 Frost sawtooth 20 Frost reverse sawtooth 21 Edge sine wa...

Страница 53: ...Table Select 155 Throw 70 Zoom Table Select 215 Throw 72 Zoom Table Select 300 Throw 74 Zoom Speed Select Maintain Focus default 75 Zoom Speed Select Move Fast 77 Gobo Set Zero Position 80 Display Tur...

Страница 54: ...tion at the CONFIG menu Refer to page 33 Open 0 Inserted 255 38 FRAMING 2 Blade 1B Position home 0 Open 0 Inserted 255 39 FRAMING 3 Blade 2A Position home 0 Open 0 Inserted 255 40 FRAMING 4 Blade 2B P...

Страница 55: ...o maintain sharp focus on an image throughout the zoom range are sensitive to the throw distance For this reason a variety of zoom table versions are available for use with different throws The Zoom T...

Страница 56: ...ting on the next page The following guidelines apply A timing value of zero is full speed A time value of 100 or 255 in DMX causes the associated parameter s to follow cue fade time console time rathe...

Страница 57: ...2 37 7 4 15 38 7 6 39 7 8 40 8 16 41 8 2 42 8 4 17 43 8 6 44 8 8 45 9 18 46 9 2 47 9 4 19 48 9 6 49 9 8 50 10 20 51 10 2 52 10 4 53 10 6 21 54 11 55 11 22 56 12 57 12 58 13 23 59 13 60 14 24 61 14 62...

Страница 58: ...50 49 151 49 152 50 60 153 50 154 50 155 51 61 156 51 157 52 Table 3 3 Timing Channels Continued Value DMX Seconds 62 158 52 159 52 160 53 63 161 53 162 54 64 163 54 164 54 165 55 65 166 55 167 56 66...

Страница 59: ...8 224 200 225 200 226 210 89 227 210 228 210 229 220 90 230 220 231 230 91 232 230 233 230 234 240 92 235 240 236 250 93 237 250 238 250 239 260 94 240 260 241 270 95 242 270 243 270 244 280 96 245 28...

Страница 60: ...ext startup This allows correction for a sensor that may be slightly out of position causing the gobo wheel to not be perfectly centered and therefore obstructing part of the beam in the open position...

Страница 61: ...ND MAINTENANCE This chapter provides a basic troubleshooting guide along with procedures for testing proper handling and routine maintenance TROUBLESHOOTING TESTING SOFTWARE UPDATE EQUIPMENT HANDLING...

Страница 62: ...tion connector is installed at last luminaire in data link page 12 Lamp does not strike at power up Configure lamp to start at power up page 33 Comm LED is red indicating that no valid DMX or Ethernet...

Страница 63: ...s follows Mechanisms displays mechanism status Mechanism names will be shown in yellow during calibration green if okay and red if an error exists If an error exists press the Mechanisms panel to brin...

Страница 64: ...bration could not find either edge of the sensor or the sensor did not turn off as expected Check for mechanism motion sensor operation Spin Error Error while sending spin command to motion processor...

Страница 65: ...above recommended maximum Change lamp Must Unlock via Free Option Lock is enabled Use pan tilt menu to change from lock to norm Plenum Fan Error Fan not running properly Check fan PMD Motion Error Me...

Страница 66: ...ntaining Moir gobos Moir gobos contain two pieces of glass one that is fixed and another that rotates Due to this construction they do not contain sensors and therefore cannot be calibrated to a certa...

Страница 67: ...contain Moir gobos M Mechanical Tests Screen Specifies mechanisms to be tested Cleaning Lenses Screen Positions lenses so that they may be easily cleaned with a cloth Recalibrate Screens Specifies a s...

Страница 68: ...he mechanisms encoder POSITION and sensor SENSOR are shown if available for that mechanism STATUS indicates whether the mechanism is in an error state or normal operating state Utility Functions Press...

Страница 69: ...at a time as each one finishes Step 3 Press START to begin testing All luminaires connected to the main fixture now referred to as the Master will become Slaves and follow the test routine set on the...

Страница 70: ...o the system and start the LumLoader application When the application starts it will ask which active Ethernet port should be used Select the appropriate port You may be able to differentiate the port...

Страница 71: ...ld be disabled on the computer Software Crossload The Information menu provides a method for sending a luminaire s current software version to all connected luminaires Luminaires can be daisy chained...

Страница 72: ...least 3 minutes It takes about 3 minutes for the fill components mercury and halogen metal compounds in the lamp tubes to vaporize completely If the lamps are switched off earlier than 3 minutes the f...

Страница 73: ...re is powered up douse lamp and allow fans to run for at least 5 minutes Step 2 Remove power from luminaire Step 3 At lamp access door loosen four captive screws two on each side Refer to Figure 4 2 o...

Страница 74: ...igure 4 2 Replacing the Lamp Lamp Box Lamp TOP VIEW Captive Screw 2 per side Pull lamp box out using handles Rotate lamp box to access lamp Lamp Box Grip lamp at each end to remove install Install lam...

Страница 75: ...t Lamp Hours when installing a new lamp DO NOT OPERATE WITHOUT IN PLACE OR WHEN LENS IS COMPLETE LAMP ENCLOSURE DAMAGED RISK OF EXPOSURE TO EXCESSIVE ULTRAVIOLET RADIATION SOURCE DE RAYONNEMENT UV FOR...

Страница 76: ...LACES 0 353 MEASUREMENT POINTS DO NOT OPERATE WITHOUT IN PLACE OR WHEN LENS IS COMPLETE LAMP ENCLOSURE DAMAGED RISK OF EXPOSURE TO EXCESSIVE ULTRAVIOLET RADIATION SOURCE DE RAYONNEMENT UV FOR 5 MINUTE...

Страница 77: ...0 2 EA ASSY HEAD COVER Tools 2 Philips screwdriver To remove Head Covers Step 1 At cover loosen four captive screws Figure 4 5 Cover will still be secured by a safety lanyard Step 2 Unclip lanyard to...

Страница 78: ...x Ultra Pure Cleaning Solution to clean optical components DO NOT use Window Cleaner on lens Step 1 Remove power from luminaire Step 2 Using vacuum cleaner with brush nozzle or compressed air clean du...

Страница 79: ...ching optical surfaces CAUTION Use ONLY OptiMax Ultra Pure Cleaning Solution to clean optical components DO NOT use Window Cleaner on lenses Wear cotton gloves or finger cots when handling lenses glas...

Страница 80: ...If lenses are only dusty use Micro Fiber cloth to carefully wipe lens surfaces If further cleaning is required use OptiMax Ultra Pure Cleaning Solution and a Micro Fiber cloth to clean DO NOT use wind...

Страница 81: ...er notch in Front Lens Retaining Ring Carefully remove Retaining Ring c Remove Front Glass and place facedown on a Micro Fiber cloth d Using OptiMax Ultra Pure Cleaning Solution and a Micro Fiber clot...

Страница 82: ...r from luminaire Step 2 Remove Head Covers Refer to Removing Head Covers on page 69 Step 3 To clean Gobos a Remove all gobos Refer to Replacing a Gobo in Gobo Wheel 1 on page 75 b Using OptiMax Ultra...

Страница 83: ...e 8 Tools 2 Phillips screwdriver Cotton gloves or finger cots WARNING Remove power from luminaire before performing any maintenance procedures To replace a gobo Step 1 Remove power from luminaire Step...

Страница 84: ...bo ensuring that carrier tab goes under retaining plate under sun gear Press until tongue is secured by locking tab d Rotate gobo wheel to next position and install next gobo in same manner Repeat for...

Страница 85: ...ools 2 Phillips screwdriver Cotton gloves or finger cots WARNING Remove power from luminaire before performing any maintenance procedures To replace a gobo Step 1 Remove power from luminaire Step 2 Re...

Страница 86: ...obo ensuring that carrier tab goes under retaining plate under sun gear Press until tongue is secured by locking tab d Rotate gobo wheel to next position and install next gobo in same manner Repeat fo...

Страница 87: ...rocedures To replace a designer color filter Step 1 Remove power from luminaire Step 2 Remove R2 Designer Head Cover Refer to Removing Head Covers on page 69 CAUTION Do not touch color filters with ba...

Страница 88: ...ting proper orientation of carrier insert new designer color filter into position and push until carrier clicks into place Refer to Figure 4 13 for wheel positions Step 6 Replace Head Cover Figure 4 1...

Страница 89: ...A TECHNICAL SPECIFICATIONS BEST BOY HP SPOT LUMINAIRE BEST BOY ROAD CASE...

Страница 90: ...en 7 user changeable color filters COLOR TEMP CONTROL Adjustable color temperature wheel range from 3 000K all the way up to 7 500K Includes an integrated minus green filter ROTATING GOBOS Two 2 index...

Страница 91: ...711 mm 28 16 75 425 mm 290 mm 11 4 35 16 893 mm 991 mm 39 0 147 mm 5 78 3 88 99 mm 27 0 686 mm 574 mm 22 6 473 mm 18 64 486 mm 19 15 12 5 318 mm 32 43 824 mm 724 mm 28 5 838 mm 33 31 6 803 mm 1054 mm...

Страница 92: ...84 BEST BOY HP SPOT LUMINAIRE USER MANUAL Best Boy Road Case EMPTY WEIGHT 171 lbs 77 56 kg LOADED WEIGHT 389 lbs 176 45 kg 52 1321 mm 533 mm 21 12 8 325 mm 610 mm 24 859 mm 33 8 1003 mm 39 5...

Страница 93: ...B GLOSSARY This glossary provides useful terms associated with operating the Best Boy HP Spot Luminaire...

Страница 94: ...which of 512 possible channels it will respond to Align lamp The process of adjusting the lamp within the reflector to obtain the desired output quality of the beam Arc Lamp A type of lamp which creat...

Страница 95: ...re Flipped Focus When one or more fixtures inadvertently move differently from others in the system Focus The point to which the light beam is directed Also a function of the luminaire related to the...

Страница 96: ...of assigning a DMX512 channel to a control channel on a console Reply Digital data signals transmitted from each luminaire to the console Only one luminaire may transmit at a time in response to a req...

Страница 97: ...from one side of stage to the other may look steppy if cue fade rate is used because of the nature of the DMX512 signal To overcome this a timing channel allows the luminaire to calculate the move in...

Страница 98: ...90 BEST BOY HP SPOT LUMINAIRE USER MANUAL Notes...

Страница 99: ...Best Boy HP Spot Luminaire User Manual Version as of March 25 2015 PRG part number 02 9817 0001...

Страница 100: ...Production Resource Group LLC Dallas Office 8617 Ambassador Row Suite 120 Dallas Texas 75247 www prg com...

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