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Warranty
We’re confident that your new massage chair will provide you with many years of relaxation and trouble-free performance. Your
Positive Posture massage chair comes with a 3-year limited warranty, and (for an additional fee) a five year extended warranty
is also available. Our limited warranty includes on-site service covering all parts and labor in most locations in the United
States and Canada. Some restrictions apply. See www.PositivePosture.com for full warranty details. We recommend that you
print the limited warranty information at the time of purchase and keep it with your Owner’s Manual.
Service & Repairs
Before calling for repairs or service, please consult the Troubleshooting Guide on page
__
. If the problem persists, contact
Positive Posture for assistance. For fastest service, please have the following information ready:
•
Your name, email, address & telephone number
•
Model Number (see the specification field on the front cover of this Owner’s Manual or review the sticker affixed to the
back base of your chair)
•
Serial Number (see the sticker affixed to the back base of your chair)
•
Copy of original receipt and purchase Date
•
Malfunction or issue with as much detail as possible
Note: We typically maintain an inventory of service parts (except fabric) for 5 years after terminating production of the model.
The service parts are those necessary to maintain function of the chair.
WARRANTY & AFTER SALES SERVICE
