POSBank AnyShop D5 Скачать руководство пользователя страница 70

Страница: 70 / 91

4. Troubleshooting

(1) Network Issues

Symptom

Corrective Procedure

Cannot access LAN

▪

Check if hub or switch is working correctly

▪

Check RJ45 cable connection

▪

Check if LAN LEDs are on/off

▪

Reinstall LAN card

▪

Replace motherboard

(2) MSR Issues

Symptom

Corrective Procedure

MSR does not respond

▪

Check MSR reader cable connection

▪

Check motherboard and LCD cable connection

▪

Check MSR board cable connection

(3) USB Issues

Symptom

Corrective Procedure

USB port doesn’t work

▪

Check Windows device manager for device recognition

▪

Check USB device status and connection

▪

Erase and re-install USB driver

▪

Change USB device

(4) LCD Issues

Symptom

Corrective Procedure

LCD backlight doesn’t work

▪

Check LCD cable connection

▪

Check inverter cable connection

▪

Replace inverter cable

▪

Change LCD panel

Содержание AnyShop D5

Страница 1: ...Point of sale system AnyShop D5 User s manual PBUM 005E Rev001 130322...

Страница 2: ...4 SYSTEM DRIVERS 28 2 MOTHERBOARD 29 1 MOTHERBOARD OVERVIEW 29 2 MOTHERBOARD LAYOUT 30 3 SIDE USB BOARD 32 4 POWER SWITCH BOARD 33 5 DRAWER KICKER BOARD 34 6 DRAWER PORT BOARD 35 7 HARNESS 36 8 JUMPER...

Страница 3: ...material including but not limited to the implied warranties of merchantability and fitness for a particular purpose We shall not be liable for errors contained herein or for incidental or consequent...

Страница 4: ...4 POSBANK User s manual Revision History Changes to the AnyShop D5 User s manual are listed below Rev No Revision History Date author PBUM 005E Rev001 130322 New 2013 03 22...

Страница 5: ...for technically qualified personnel It is not intended for general audiences Document Organization The chapters in this Product User s manual are arranged as follows 1 product package contents 2 syste...

Страница 6: ...ules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause und...

Страница 7: ...ed to the manufacturer Neither this manual nor any of the material contained herein may be reproduced without express written consent of the author AnyShop and POSBANK are trademarks of POSBANK Co Ltd...

Страница 8: ...ished replacement parts free of charge with one way shipping costs borne by the seller The customer shall however be responsible for the return delivery costs The 2nd year also includes free of charge...

Страница 9: ...ous damage to the product 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating These o...

Страница 10: ...formance and reduced life cycle 5 Do not interfere with or obstruct metal components inside product Doing so may cause the risk of fire or electric shock 6 Do not pull on power cable or peripheral dev...

Страница 11: ...mitting equipment such as heaters motors fluorescent lights TVs etc as it may cause interruption or interference with normal operation Installation location For optimal performance the product should...

Страница 12: ...e to shocks or vibration 7 Install product away from sewing machines welding equipment electric stoves audio equipment and other high frequency generating equipment 8 Installation and use in close pro...

Страница 13: ...nal main unit power cable user manual and driver CD are included in the package If any items are missing or damaged please contact your dealer for assistance All user manuals and drivers are available...

Страница 14: ...14 Optional Devices CDP Customer display Optional Devices 2nd LCD monitor 10 1 Optional Devices 2nd LCD monitor 12 1 Optional Devices 2nd LCD monitor 15 1...

Страница 15: ...reen to prevent possible operating difficulties 2 Attach all optional parts before setting up the main POS unit 3 Product Outline Each part of product may differ depending on the specific POS model Mo...

Страница 16: ...dentify the components on this side of the system Front view 1 LCD Touch panel display 2 Power LED 3 HDD LED 4 LAN LED 5 Camera 6 Smart card reader SCR Option 7 Magnetic stripe reader MSR 8 Power swit...

Страница 17: ...17 Rear view 1 USB port 2 I O port 3 Customer display Option 4 HDD 5 Stand 2 1 5 2 3 4...

Страница 18: ...I O port Details I O ports may differ according to product model or options I O view 1 Power connector 2 Cash box port 3 COM1 COM2 COM3 port 4 VGA port 5 USB x 2 Ports 6 LAN Ports 7 LPT port 2 1 6 7 3...

Страница 19: ...2nd Display is equal for all the products 10 1 12 1 15 inch 2nd Display Warning Completely remove power cable when opening main unit or installing optional devices Step 1 Assemble the 2nd MONITOR HING...

Страница 20: ...3 Fix with four bolts after Place the 2nd MONITOR on the HINGE Step 4 Fix the HINGE CAP using the HOOK Beware of the parts where grooves are located at the bottom 2ndLCD cap When assembling put the gr...

Страница 21: ...21 7 Setting up Keyboard Mouse Connection Connecting the keyboard and mouse to the PS 2 port on the bottom panel or connecting the USB type keyboard and mouse to the USB port on the bottom panel...

Страница 22: ...devices optional devices are only functional with specific driver software installed If multiple USB devices are used together this may result in abnormal functionality Using a USB hub with external a...

Страница 23: ...When connected properly the LAN LED light will be switched on Through a network hub Refer to the table below for the LAN port LED indications LINK ACT LED SPEED LED Status Description Status Descripti...

Страница 24: ...blue This port connects a tape CD DVD player Sources Line Out port lime This port connects a headphone or a speaker In4 channel 6 channel and 8 channel configuration the function of this port becomes...

Страница 25: ...Cable Connection The AnyShop D5 POS system is equipped with a 12V 5A power adaptor Connect the cable to the DC IN port on system IO panel CAUTION Do not pull on the adaptor cable Disconnect cable wit...

Страница 26: ...12 Switching On POS 1 Press POWER button on the POS unit POWER LED will light up The power switch is located right hand side of the main body under the display unit 2 Confirm that Windows loads correc...

Страница 27: ...bility we recommend closing Windows from the O S Please make sure that you have closed all applications before closing Windows 1 Click Start and select Turn off Computer 2 Click Shut Down to close Win...

Страница 28: ...will automatically install by clicking SETUP EXE in your driver CD If you require any help with installing or using our OPOS system please contact our customer service center Folder of contents of PO...

Страница 29: ...g components use a grounded wrist strap or touch a safely grounded object or a metal object such as the power supply case to avoid damaging them due to static electricity 3 Hold components by the edge...

Страница 30: ...30 2 Motherboard Layout This includes description of the jumpers and connectors on the motherboard Motherboard view...

Страница 31: ...7 Mini PCIe slot 8 COM 6 9 COM 5 10 JCOMPWR2 11 JCOMPWR3 12 JCOMPWR1 13 COMPSEL5 14 CN15 15 COMPSEL4 15 1 JAMP1 16 COM 4 16 1 COMPSEL6 17 SYS_FAN 18 CPU_FAN 19 COMPSEL3 20 VGA 1 21 LVDS1 22 CN29 12V...

Страница 32: ...32 3 Side USB Board Side USB Board Connector Description A To Motherboard USB A...

Страница 33: ...33 4 Power Switch Board Power Switch Board Connector Description A Power switch A...

Страница 34: ...34 5 Drawer Kicker Board Drawer Kicker Board Connector Description A Drawer Port B Serial Port C Mini PCIe Slot A B C...

Страница 35: ...35 6 Drawer Port Board Drawer Port Board Connector Description A From Drawer Kicker B Cash Drawer port A B...

Страница 36: ...36 7 Harness 201 Cable view 201 1 Cable System Connector Note P 1 Monitor SCSI Connector P 2 Motherboard LVDS1 LVDS P 3 J1 Inverter Touch MSR...

Страница 37: ...37 208 1 J2 Cable 208 1 J2 Cable System Connector Note P 1 Motherboard J2 Power switch Side USB P 2 Side USB A USB ports P 3 PB 56 Power sw A Power switch...

Страница 38: ...38 83 3 Speaker cable view 83 3 Cable System Connector Note P 1 Motherboard JAMP1 Audio 138 1 HDD power cable view 138 1 Cable System Connector Note P 1 Motherboard SATA PWR CN1 P 2 HDD SATA Power...

Страница 39: ...39 198 1 SATA Data cable view 198 1 Cable System Connector Note P 1 Motherboard SATA DATA I SATA 1 P 2 HDD SATA DATA...

Страница 40: ...40 177 2 2ndDisplay cable 177 2 Cable System Connector Note P 1 Motherboard VGA1 P 2 Motherboard VP1 2nd Display Power P 3 Motherboard COM4 P 4 2nd Diaplay 2nd Display or CDP...

Страница 41: ...41 Monitor Harness Label Description Label Description A 27 3 LVDS C 207 LED B 19 1 Touch D 137 Inverter...

Страница 42: ...42 27 3 LVDS 19 1 Touch 207 LED 137 Inverter...

Страница 43: ...43 2nd Monitor Harness Label Description Label Description A 6 2 Inverter C 32 3 VGA 12V DC B 27 1 LVDS...

Страница 44: ...44 6 2 Inverter 27 1 LVDS 32 3 VGA 12V DC...

Страница 45: ...3 for about 5 10 seconds then move the cap back to pins 1 2 4 Re install the battery 5 Plug the power cord and turn ON the computer 6 Hold down the Del key during the boot process and enter BIOS setu...

Страница 46: ...mper allows you to select COM1 RI 5V and 12V power Set COMP1SELx top ins 5 6 5V power And set COMP1SELx to pins 1 2 12V power Then setCOMP1SELx to pins 3 4 for RI selection COMP1SELx 1 COMP1SEL1 2 COM...

Страница 47: ...S422 RS485 Changing jumpers will beselected different RSxxx protocols JCOMPWRx 1 JCOMPWR2 2 JCOMPWR3 3 JCOMPWR1 _This jumper allows you to select COM5 RS232 RS422 RS485 Changing jumpers will beselecte...

Страница 48: ...from the Windows desktop then select My Computer c Select the 3 1 2 Floppy Drive icon d Click File from the menu then select Format A Format 3 1 2 Floppy Disk window appears e Select Create an MS DOS...

Страница 49: ...restart by turning the system off and then back on Do this last option only if the first two failed The Setup program is designed to make it as easy to use as possible Being a menu driven program it...

Страница 50: ...u appears Use the legend keys to enter valuesand move from field to field within a sub menu as you would within a menu Use the Esc key to return to the main menu Take some time to familiarize yourself...

Страница 51: ...left frame it is high lighted in white Often a text message will accom pany it System time System date Use this option to change the system time and date Highlight System Time or System Date using th...

Страница 52: ...52 the Arrow keys All Advanced BIOS Setup options are described in this section The Advanced BIOS Setup screen is shown below The submenus are described on the following pages...

Страница 53: ...per Threading Technology This item allows you to enable or disable Intel Hyper Threading technology Intel Speed StepTMtech When set to disabled the CPU run satits default speed when set to enabled the...

Страница 54: ...presence of SATA devices This displays the status of SATA device auto detection IDE Detect Time Out Sec This item allows you to select the time out value for detecting ATA ATAPI device s AHCI Configu...

Страница 55: ...and IRQ On board Serial port3 C80 IRQII This item allows user to adjust serial port3 address and IRQ On board Serial port4 C88 IRQI0 This item allows user to adjust serial port4 address and IRQ On boa...

Страница 56: ...56 3 5Hardware Health Configuration CPU warning temperature Use this to set the CPU warning temperature threshold When the system CPU reaches the warning temperature the buzzer will beep...

Страница 57: ...57 3 6General ACPI Configuration Suspend mode Select the ACPI state used for system suspend Report Video on S3 Resume This item allows you to invoke VABIOSPOST on S3 STR resume...

Страница 58: ...s you to enable RSDP pointers to 64 bit fixed system description tables ACPIAPIC support Include ACPI table pointer to RSDT pointer list AMI OEMB table Include OEMB table pointer to R x SDT pointer li...

Страница 59: ...ement function Restore on AC Power Loss This option allows user to set system action when AC power restores after AC Power loss Available options include Power Off Power On Last Status Resume On Ring...

Страница 60: ...disables legacy support If no USB Devices are connected USB2 0 Controller Mode This item allows you to select Hi Speed 48OMbps or Full Speed l2Mpbs BIOS EHCI Hand Off This is a workaround for Oss with...

Страница 61: ...2l2 setup screen to enter the Plug andPlay BIOS Setup screen You can display a Plug and Play BIOS Setup option by highlighting it using the Arrow keys All Plug and Play BIOS Setup options are describ...

Страница 62: ...PC IVGA card even if card requests an IRQ Palette Snooping This item is designed to solve problems caused by some non standard VGA card PCI IDE Bus Master When set to enabled BIOS uses PCI bus masteri...

Страница 63: ...decrease the time needed to boot the system Quiet Boot If this option is set to Disabled the BIOS displays normal POST messages If Enabled an OEM Logo is shown instead of POST messages Boot up Num Loc...

Страница 64: ...up menu All Security Setup options such as pass word protect ion and virus protection are described in this section To access the sub menu for the following items select the item and press Enter Chang...

Страница 65: ...65 3 13Advanced Chipset Settings North Bridge Configuration South Bridge Configuration...

Страница 66: ...cy Configure DRAM Timing by SPD This item allows you to enable or disable detect by DRAM SPD Initiate Graphic Adapter This item allows you to select which graphics controller to use as the primary boo...

Страница 67: ...he active system memory mode DVMT FIXED Memory Specifies the amount of DVMT FIXED system memory to allocate for video memory Boot Display Device Select boot display device at post stage Flat Panel Typ...

Страница 68: ...Disabled 2 USB Ports 4USB Ports 6USB Ports or 8USB Ports USB 2 0 Controller Enables or disables the USB2 O controller LAN controller Enables or disables the GbE controller SLP_S4 Min Assertion Width...

Страница 69: ...he system configuration Select Discard Changes and Exit from the Exit menu and press Enter The following message appears Discard Changes and Exit Setup Now Ok Cancel 2 Select Ok to discard changes and...

Страница 70: ...nd Check MSR reader cable connection Check motherboard and LCD cable connection Check MSR board cable connection 3 USB Issues Symptom Corrective Procedure USB port doesn t work Check Windows device ma...

Страница 71: ...es off abruptly and system does not load Check A C cable connection Check motherboard power connection Check CPU settings status Check DRAM settings Check power button cable connection Change power ad...

Страница 72: ...2 Disconnect all cables from the POS main unit before attempting reparation 3 Keep all components in the static proof packaging provided until ready for installation 4 If the device still is not func...

Страница 73: ...73 AnyShopModulePOSSystemReplacement 1 Separating LCD module LCD module Step 1 Lift up the LCD display...

Страница 74: ...74 LCD module Step 2 Turn the 2 hand screws to open direction Step 3 Remove the monitor cable Step 4 Lift up the LCD module and detach from the main body...

Страница 75: ...75 Separating LCD module Step 5 Separate LCD monitor module LCD monitor module is now removed...

Страница 76: ...76 2 Separating MSR module LCD module Step 1 Remove 2 screws from side using hand as shown above Step 2 Remove the cable RJ 45 connector Step 3 Separate a MSR...

Страница 77: ...77 3 Separating Hinge module HINGE module Step 1 Separate LCD module Please refer to P 105 107 for Separating LCD module Step 2 Remove the 4 screws Step 3 Separate the hinge module...

Страница 78: ...78 4 Separating Back cover Back cover Step 1 Remove the 2 screws on two sides Step 2 Remove the Back cover by pushing it outward Step 3 Separate the Back cover...

Страница 79: ...CDP Customer display CDP Step 1 Separate the Back cover Please refer to P 110 Step 2 Remove the 2 screws used for clamping CDP Step 3 Separate the CDP Bracket after removing 2 screws Step 4 Remove the...

Страница 80: ...80 6 Separating Motherboard Separating Motherboard Step 1 Separate the Back cover Please refer to P 110 Step 2 Remove the 2 screws of 1 Step 3 Remove the Motherboard bracket by pushing it upward 1...

Страница 81: ...81 Separating motherboard Step 4 Remove the 4 screws Step 5 Replace the motherboard...

Страница 82: ...d Replacement Motherboard Replacement Step 1 Remove the 8 screws on reverse side of main unit using a driver and take off the rear cover Rear cover is now removed Step 2 Next remove the last 8 screws...

Страница 83: ...port after removing 1 screws Step 4 remove the 3 screws after removing Six angle 1 screws Motherboard is now removed Step 5 Remove Replace motherboard and reassemble unit using the reverse procedure...

Страница 84: ...eat Sink Replacement Heat Sink Replacement Step 1 Separate the Motherboard mounting panel Please refer to P 90 91 Step 2 Reverse the Heat Sink Step 3 Separate the Heat Sink after removing 5 screws HEA...

Страница 85: ...lacement Memory Replacement Memory Configurations You may install 256 MB 512 MB 1GB 2 GB and 4G unbuffered ECC or non ECC DDR SO DIMMs into the SO DIMM sockets using the memory configurations in this...

Страница 86: ...86 Memory Replacement Step 1 Remove motherboard mounting panel Please refer to P 90 91 Step 2 locate the memory SO DIMM socket see Figure...

Страница 87: ...87 Memory Replacement Step 3 Gently spread the retaining clips at each end of the memory socket The memory SO DIMM pops out of the socket Step 4 Remove the memory SO DIMM from the socket...

Страница 88: ...emory above the socket Step 6 Align the small notch at the bottom edge of the memory with the keys in the socket Step 7 When the memory is inserted push down on the top edge of the memory until the re...

Страница 89: ...89 10 Separating USB PCB USB PCB Step 1 Separate the Back cover Please refer to Back cover separation part Step 2 Separate the USB PCB after removing 2 screws...

Страница 90: ...SSD SSD Step 1 Raise the main LCD Module Pull the bottom and lift up the I O port cover Step 2 Pull out the SSD cover from the bottom and remove Step 3 Press up as shown and SSD will be ejected Step...

Страница 91: ...yboard 1 RS 232 COM 1 3 with 5 12V power output on 9pin LAN Realtek RTL 8111E Ethernet Controller VGA Reserved for 2nd display Shared with internal 15pin header Speaker 2 x 0 8W Stereo Audio ALC 892 G...

Результаты поиска

Содержание AnyShop D5

Отзывы:

Похожие инструкции для AnyShop D5

Бренды по названию

Популярные бренды

POSBank AnyShop D5, Руководство пользователя

Результаты поиска

Содержание AnyShop D5

Отзывы:

Похожие инструкции для AnyShop D5

Бренды по названию

Популярные бренды