11
Troubleshooting
Problem
Possible Cause
Possible Solution
• Unit will not start.
• Battery pack not installed properly.
• Check battery pack
installation.
• Battery pack not charged.
• Check battery pack
charging
requirements.
• Internal components too hot.
• Allow tool to cool down.
• Battery pack will not charge. • Battery pack not inserted into charger. • Insert battery pack into
charger
until
LED
lights.
• Charger not plugged in.
• Plug charger into a
working
outlet.
Refer
to
“Important
Charging
Notes”
for
more
details.
• Surrounding air temperature
• Move charger and battery
too hot or too cold.
pack to a surrounding air
temperature
of
above
40
degrees
F
(4,5°C)
or
below
105
degrees
F
(+40,5°C).
• Unit shuts off abruptly.
• Battery pack has reached its
• Allow battery pack to cool
maximum
thermal
limit.
down.
• Out of charge. (
To
• Place on charger and
maximize the life of the
allow to charge.
battery
pack
it
is
designed
to
shutoff
abruptly
when
the charge is depleted.
)
For assistance with your product, visit our website at www.portercable.com for a list of
service centers, or call the PORTER-CABLE Customer Care Center at (888) 848-5175.
THREE YEAR LIMITED
WARRANTY
PORTER-CABLE will repair or replace,
without charge, any defects due to faulty
materials or workmanship for three years
from the date of purchase for tools (two
years for batteries). This warranty does
not cover part failure due to normal
wear or tool abuse. For further detail of
warranty coverage and warranty repair
information, visit www.portercable.com
or call (888) 848-5175. This warranty
does not apply to accessories or damage
caused where repairs have been made or
attempted by others. This warranty gives
you specific legal rights and you may
have other rights which vary in certain
states or provinces.
In addition to the warranty, PORTER-
CABLE tools are covered by our:
1 YEAR FREE SERVICE:
PORTER-
CABLE will maintain the tool and replace
worn parts caused by normal use, for
free, any time during the first year after
purchase.
90 DAY MONEY BACK GUARANTEE:
If
you are not completely satisfied with the
performance of your PORTER-CABLE
Power Tool for any reason, you can return
it within 90 days from the date of purchase
with a receipt for a full refund – no questions
asked.
LATIN AMERICA:
This warranty does not
apply to products sold in Latin America.
For products sold in Latin America, see
country specific warranty information
contained in the packaging, call the local
company or see website for warranty
information.
To register your tool for warranty service
visit our website at www.portercable.com.
WARNING LABEL REPLACEMENT
If your
WARNING
labels become illegible
or are missing, call (888) 848-5175 for a
free replacement.
4825 Highway 45 North
Jackson, Tennessee 38305
(888) 848-5175
www.portercable.com
