POLYPRINT SA – TEXJET OPERATION MANUAL V6.4 EN
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Prevention:
Always check height of print head prior to printing.
Clean the capping station on a regular basis.
Clean debris from print head daily.
Keep your printer leveled.
Don’t fill too much the ink cartridges.
Problem:
Printhead clogging problems.
Causes and Solutions:
The capping station is dirty and either not cleaning the print head completely or adding
more debris to the print head and causing print head to become clogged.
Thoroughly clean the capping station. It can be cleaned with swabs and cleaner. Be sure to clean the
plastic around the foam pad as this is where the print head will rest when the printer is not in use.
Also be sure to clean the rubber wiper blades as these wipe excess ink and debris off the print head
and will accumulate said ink and debris.
Ink in the nozzle opening has dried out from exposure to air for an extended period.
Do head cleaning and printing nozzle checks until a decent nozzle check is achieved.
Perform a powerful cleaning circle and check if a decent nozzle check is achieved.
A serious or permanent clog of the head may require replacing the print head. You can try doing a
power flushing using the syringe and Cleaning/Flushing Fluid. You must remove the head to do this.
Contact Tech Support for help.
The print head was damaged by crashing into shirt plate, print plate or pre-treated shirt
etc.
Order replacement print head.
Prevention:
Perform the daily maintenance task according to the intervals given in the description
Run head cleanings before printing in the morning as well as printing a nozzle checks to gauge status
of print head prior to printing onto garments.
The pre-treated fabric must not touch the printer head, as the ink and pre-treatment will react upon
the head surface, potentially blocking nozzles. If this happens clean the Printhead immediately with
alcohol. In your daily operation of your printer, observe the correct procedures for the loading of
material onto your printer.
Problem:
You decided to stop the print, but don’t know how.
Causes and Solutions:
Immediate to stop the printing.
Press the pause button.
To chancel the printing.
Cancel the job from the computer in this order (TexJetRIP, the printqueue and the Epson’s queue
TexJet in printer and faxes). Press the reset button on the TexJet until ready is on the display. Check
on the computer if the jobs are deleted. Press the reset button on the TexJet again. Push the eject
button to move the plate to the front.
