POLYPRINT SA – TEXJET OPERATION MANUAL V6.4 EN
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Problem:
You got the message near cartridge end or mnt (maintenance) near full.
Causes and Solutions:
The cartridge needs a reset.
To reset the cartridges, place the chip Reseter towards the cartridge’s chip, and hold it until the green
light comes out. It takes about 3 sec.
The maintenance tank needs to be reset.
Empty first the maintenance tank and then place the chip reseter towards the cartridge’s chip, and
hold it until the green light comes out. It takes about 3 sec
Prevention:
Perform the weekly maintenance.
Problem:
The printer is not recognizing a cartridge
Causes and Solutions:
The cartridge needs a reset.
To reset the cartridges, place the chip reseter towards the cartridge’s chip, and hold it until the green
light comes out. It takes about 3 sec.
The cartridge is not fitting correct in the slot.
Lift up the lever, pull out the cartridge and place it again
The cartridge chip is faulty.
Order a cartridge chip replacement.
Prevention:
Perform the weekly maintenance. Never touch the chip on the cartridge. Always keep as spare parts 1
set of replacement chips.
Problem:
Lights are flashing on the Control Panel
Causes and Solutions:
Green Power button and Ink lights are flashing.
The cartridges or the maintenance tank need to be reseter.
Green power light flashes.
The printer is receiving data, replacing an ink cartridge, charging ink, or cleaning the printer head.
This is a normal function.
All buttons are flashing.
The printer did a fatal operation. Switch off the printer and start is again. If this happens again at the
start up see for problem solving at start up.
Problem:
No mnt tank message but the tank is inside.
Causes and Solutions:
The plate is in front position for placing garment.
The printer is not ready. Place your garment and press the IN button to send the plate back to ready
position. This is a normal function.
