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Appendix B: Error Messages

72

PlexTools Professional Reference Guide

Application and Program Error Codes

This section lists error codes that may be returned by the drive. It contains a brief
description of the possible cause of each error. Since it is impossible to give a more
detailed description for each possible error, you may want to contact Plextor
Technical Support when an error occurs. Please provide all details, preferably with
the printouts or logging as provided by the software.

Read Function Error Codes:

000000 NO SENSE: NO ADDITIONAL SENSE INFORMATION
011803 RECOVERED ERROR: RECOVERED DATA WITH CIRC
011804 RECOVERED ERROR: RECOVERED DATA WITH L-EC
020400 NOT READY: LOGICAL UNIT NOT READY, CAUSE NOT
REPORTABLE
020401 NOT READY: LOGICAL UNIT IS IN PROGRESS OF
BECOMING READY
023A00 NOT READY: MEDIUM NOT PRESENT
023A01 NOT READY: MEDIUM NOT PRESENT TRAY CLOSE
023A02 NOT READY: MEDIUM NOT PRESENT TRAY OPEN
025700 NOT READY: UNABLE TO RECOVER TABLE-OF-CONTENTS
025300 NOT READY: MEDIA LOAD/EJECT FAILED
030014 MEDIUM ERROR: AUDIO PLAY OPERATION STOPPED DUE
TO ERROR
030200 MEDIUM ERROR: NO SEEK COMPLETE
030280 MEDIUM ERROR: SERVO SEEK ERROR
030281 MEDIUM ERROR: SERVO SEEK ERROR: SYNC ERROR
030282 MEDIUM ERROR: SERVO SEEK ERROR: HEADER ERROR
030283 MEDIUM ERROR: SERVO SEEK ERROR: TARGET NOT MET
030600 MEDIUM ERROR: NO REFERENCE POSITION FOUND
031105 MEDIUM ERROR: L-EC UNCORRECTABLE ERROR
031106 MEDIUM ERROR: CIRC UNRECOVERED ERROR
040800 HARDWARE ERROR: LOGICAL UNIT COMMUNICATION
FAILURE
040900 HARDWARE ERROR: TRACKING FOLLOW FAILURE
040901 HARDWARE ERROR: TRACKING SERVO FAILURE
040902 HARDWARE ERROR: FOCUS SERVO FAILURE
040903 HARDWARE ERROR: SPINDLE SERVO FAILURE
044000 HARDWARE ERROR: DIAGNOSTIC FAILURE (INTERNAL
BUS FAILURE)
044400 HARDWARE ERROR: INTERNAL TARGET FAILURE
044700 HARDWARE ERROR: SCSI PARITY ERROR
04B600 HARDWARE ERROR: MEDIA LOAD MECHANISM FAILED
052000 ILLEGAL REQUEST: INVALID COMMAND OPERATION CODE
052100 ILLEGAL REQUEST: LOGICAL BLOCK ADDRESS IS OUT
OF RANGE
052400 ILLEGAL REQUEST: INVALID FIELD IN CDB
052500 ILLEGAL REQUEST: LOGICAL UNIT NOT SUPPORTED

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Содержание PLEXTOOLS PROfessional

Страница 1: ...SOFTWARE FOR DVD AND CD R CD RW DRIVES APRIL 2003 PlexTools Professional Reference Guide...

Страница 2: ...and to make changes in its content without obligation to notify any person or organization of such revision or change This manual is copyrighted all rights reserved It may not be copied photocopied tr...

Страница 3: ...ng 14 Changing Silent Mode Settings 15 Changing SecuRec Settings 16 Procedure for Making a SecuRec Disc 16 Getting Drive Information 17 Drive Information General 17 Drive Information CD Read 18 Drive...

Страница 4: ...Errors 56 Measuring Q Check Focus Error and Tracking Error 57 FE TE Test Preferences 58 Procedure for Measuring TE FE 58 Measuring Beta Jitter 59 Beta Jitter Preferences 60 Customizing General Prefere...

Страница 5: ...when Plextor SCSI devices are installed or operational IDE interface when a Plextor ATAPI device is used Installed ASPI layer with updated 32 bit device drivers for Windows when Plextor devices are in...

Страница 6: ...Section 1 System Requirements 2 PlexTools Professional Reference Guide This page intentionally left blank...

Страница 7: ...e of your system is enabled the installation procedure should launch automatically Please follow the instructions shown on the startup menu In other cases start the installation by executing the setup...

Страница 8: ...Section 2 Installing PlexTools Professional 4 PlexTools Professional Reference Guide This page intentionally left blank...

Страница 9: ...n To change startup settings see page 52 PlexTools Professional will start and will scan all your SCSI and ATAPI devices to retrieve information about connected devices After a short time the retrieve...

Страница 10: ...ate hard disk drives empty CD ROM drives and any CD ROM drives with discs inserted The currently selected device is highlighted Right clicking right mouse button on a device allows options such as Ref...

Страница 11: ...tem information Plextor s Technical Support staff can use this information to help you solve certain problems Email Information Sends your system information to Plextor Technical Support Preferences G...

Страница 12: ...bar Figure 5 PlexTools Professional Help Windows PlexTools Professional Help or F1 Starts the windows help system for PlexTools Professional PlexTools Professional Manual Opens this manual System Inf...

Страница 13: ...eneral information Vendor Manufacturer of the drive Product Name of drive Firmware Version Current version of firmware loaded into the drive Serial Number Shows the drive s serial number Buffer Capaci...

Страница 14: ...d more information about an adapter select it and choose the General Information option Figure 7 General Information Window for an Adapter Host Adapter Type Shows the type of the selected adapter ASPI...

Страница 15: ...n the General tab Selecting Basic Drive Settings Figure 8 Basic Drive Settings CD Read Speed Setting Changes the reading speed to the selected value DVD Read Speed Setting Changes the reading speed to...

Страница 16: ...cted by the user CAUTION If the disc is written faster than is recommended by PoweRec you may experience write errors or the resulting CD may have playback difficulties in some CD drives Enable DMA En...

Страница 17: ...riRec Slider Increases or decreases laser power by up to 4 degrees in either the positive or negative direction from the default Recording Speed Selects recording speed Recording Strategy Selects a re...

Страница 18: ...MB disc is increased to 843 MB or 95 minutes and 59 seconds Procedure for GigaRec Recording 1 Insert a blank Type 74 650 MB 74 min or Type 80 700 MB 80 min CD R disc in the PlexWriter Premium drive Yo...

Страница 19: ...ter operation but slower disc reading Access Time Slows disc access by the drive making this process quieter Choose Fast for a high access time 65 milliseconds Middle for a medium access time 130 mill...

Страница 20: ...at http www plextor com english support downloads reader html Figure 13 SecuRec Drive Settings Window Password Enter the desired password Activate Protection Enables SecuRec for password protected re...

Страница 21: ...et Shows the audio write offset which is the location on the track where the audio data starts after the TOC Interface Shows the interface type of the selected Plextor drive Access Time Shows the aver...

Страница 22: ...ons 18 PlexTools Professional Reference Guide Drive Information CD Read Figure 15 CD Read Drive Information Window This window shows all possible read speeds for each type of CD It also shows addition...

Страница 23: ...s PlexTools Professional Reference Guide 19 Drive Information CD Write Figure 16 CD Write Drive Information Window This window shows all possible write speeds for each type of CD It also shows additio...

Страница 24: ...ools Professional Reference Guide DVD Read This window is available only for Plextor DVD readers Figure 17 DVD Read Drive Information Window Shows all possible read speeds for each type of DVD Note Sh...

Страница 25: ...Professional Reference Guide 21 DVD Write This window is available only for Plextor DVD writers Figure 18 DVD Write Drive Information Window Shows all possible write speeds for each type of DVD Note S...

Страница 26: ...ons Indicates the number of tracks sessions CD R W Manufacturer Indicates the name of the CD R W manufacturer UPC EAN Code LBA MSF Changes between indication in logical blocks LBA or minutes seconds f...

Страница 27: ...ses Type Label Indicates the DVD type and label Capacity Shows the capacity of the disc in sectors and MB megabytes Copyright Protection Shows the copyright protection being used on the DVD Track Path...

Страница 28: ...select the file you want to play with Multimedia Player You can play pause playing stop rewind and fast forward the file The total time and elapsed time will be displayed Volume and balance can also b...

Страница 29: ...Media Player from Microsoft Some of the possibilities are All supported formats Can play the most common audio and video files available Video for Windows Plays AVI Video files MIDI sequencer Plays M...

Страница 30: ...from the selected directory to the playlist List Adds a playlist m3u or pls to the current playlist List Load Loads a playlist only m3u and pls List Save Saves the current playlist to m3u or pls List...

Страница 31: ...dio CD Player Window Get CD TEXT from CD Uses the CD TEXT information if available and your drive supports this feature on the CD to display the Disc Title Track Title and Artist name Get CD TEXT from...

Страница 32: ...it the file track name in the Track window by clicking on the track name you want to change and entering the new name Output Path Selects the directory to which the files will be saved Can be changed...

Страница 33: ...cks Edit Track Allows the name of the track to be altered Select Start Stop position Lets you enter the position where the extraction of the selected track should start and stop Filename options Allow...

Страница 34: ...d here Figure 27 Digital Audio Extraction Progress Window Print Prints extraction data together with information about operating system and controllers Save Saves extraction data to a file together wi...

Страница 35: ...window select Preferences Figure 28 Digital Audio Extraction Preferences Filename Options Spaces Indicates the options for the automatically assigned filenames Include Include spaces in the filename R...

Страница 36: ...rea will be read again for a number of times retries at the selected speed in order to find an error free reading Allow Speed Down Optional choice to achieve better results at lower speed 4 Recover th...

Страница 37: ...he lame_enc dll to your Windows or PlexTools Professional directory Extra Options Brings up extra options for this type of digital audio extraction Figure 29 L A M E Extraction Window For more informa...

Страница 38: ...www vorbis com Pause Check Pause When enabled PlexTools Professional will locate the pause between tracks Include Pause Includes pause in the audio extraction log file and wav file The tracks on an a...

Страница 39: ...o add tracks then select one or more wav mp3 ogg and ape files These files will be added after the selected track You can also drag and drop files to the AudioCD Maker window The order of the tracks c...

Страница 40: ...r add CD TEXT information for this disc Artist Change or add CD TEXT information for this disc UPC EAN Alter the UPC EAN code Set Artist for all tracks The current Artist name is set for each track Tr...

Страница 41: ...status of overburn VariRec Indicates status of VariRec Silent Mode Indicates status of Silent Mode SecuRec Indicates status of SecuRec for this disc Write options Simulate Simulates burning process bu...

Страница 42: ...Reference Guide Creating the CD Create CD Writes to the CD using the selected options Audio CD Maker Progress During writing you will see a progress indicator If any errors occur they will be displaye...

Страница 43: ...olders into the window then starting the write process Figure 36 CD ROM Maker Window Project Creates a new project or opens an existing one Options Displays the options window to select options Prefer...

Страница 44: ...ifies a system that can recognize and act on logical sectors 0 through 15 While ISO 9660 specifies that this is what the System Identifier is used for it does not specify what is in sectors 0 through...

Страница 45: ...9660 will also be used for Joliet Dates Figure 38 CD ROM Maker Dates Window Volume Creation Specifies the date and time at which the volume was created Volume Modification Specifies the date and time...

Страница 46: ...cifies that the filename cannot contain more than 31 characters Write Joliet File System on CD When enabled the Joliet File System will be written on the CD View Mode Specifies which character set is...

Страница 47: ...rst be created from the source disc You select the source drive then select an image file usually on the hard disk as the destination You can specify name and location by using the folder icon After t...

Страница 48: ...stem resources and performance If on the fly copying results in errors it may be safer to disable this type of copying When on the fly copying is disabled the source disc will be read into a temporary...

Страница 49: ...tle Specifies CD TEXT title to use for disc Artist Specifies artist for the disc Set artist for all tracks Uses the specified disc artist as CD TEXT entry for all disc tracks Tracks Track Shows number...

Страница 50: ...lect Preferences to display the CD Copy Preferences window 6 If desired specify the recording options Select Options then choose the Recording Options tab 7 In the CD Copy window click the Start butto...

Страница 51: ...copy of the source disc Audio Read Error Recovery 1 Report Errors only no recovery action Causes errors to be reported without any recovery action This strategy can be used when the source disc is err...

Страница 52: ...or log Creates error log during burning process The resulting log page can be completed and sent to Plextor Technical Support for assistance in solving problems Please do not forget to fill in your pe...

Страница 53: ...source disc to be ejected after the completed copy task Eject destination disc after completion Causes the recorded disc to be ejected after the completed copy task Play a sound when finished When th...

Страница 54: ...remains on the disc but becomes inaccessible Quick erase takes about 2 minutes at 2X writing speed Full Erase Erases everything on the disc This can take up to 40 minutes at 2X writing speed NOTE Newe...

Страница 55: ...e Guide 51 Performing a CD Test This function will scan the complete disc and detect read errors It is for use on pressed or recorded media that contains content Figure 46 CD Test Window Print Prints...

Страница 56: ...ransfer rate of data read from a disc This test is for use on pressed or recorded media that contains content Figure 47 Read Transfer Rate Test Window Speed pulldown menu Displays and allows selection...

Страница 57: ...f data written to a disc This test is conducted on blank media to determine the capabilities of the drive media combination Figure 48 Write Transfer Rate Test Window Speed pulldown menu Displays and a...

Страница 58: ...CD Length Indication Specifies the total length of the visible CD graph Write Test Options Simulate Enables simulation non destructive testing instead of actually writing to the disc Test every Speci...

Страница 59: ...d or recorded media that contains content Figure 50 Q Check C1 C2 Test Window Show C1 Shows C1 errors in the graph Show C2 Shows C2 errors in the graph Show CU Shows CU errors in the graph MSF Indicat...

Страница 60: ...C2 Test 3 Click the Preferences button to view or change the preferences 4 Exit the Preferences window and return to the Q Check C1 C2 Test window 5 To begin measurement in the C1 C2 Test window clic...

Страница 61: ...e amplitude of the laser focus error and tracking error and displays the results This test is conducted on blank media to determine the capabilities of the drive media combination Figure 52 Q Check FE...

Страница 62: ...Measuring TE FE 1 Place a blank CD R or CD RW disc in the PlexWriter NOTE The test requires a blank disc If you use a CD R disc discard the disc after the test 2 In PlexTools Professional select the...

Страница 63: ...ly the focus is maintained on the recording dye layer NOTE The TE FE measurements are accurate only for a blank CD R or CD RW disc If you attempt to measure a recorded commercially pressed CD the meas...

Страница 64: ...e Guide Beta Jitter Preferences Figure 55 Q Check Beta Jitter Test Preferences Window Graph Options Sample Length Specifies the length of one sample Time Length Indication Specifies the time length in...

Страница 65: ...ced in your Windows System Tray Startup minimized maximized Specifies the window size at start up Minimized Specifies that only the icon in the System Tray is visible at startup When you double click...

Страница 66: ...n is activated Autoplay audio CD s Specifies that when you insert a disc into a drive the system will automatically start playing audio CDs with the CD player utility provided by the Windows operating...

Страница 67: ...cifies that PlexTools Professional will look first in the local database for CD information then will look in the freedb database AutoSave to user database Specifies that the retrieved freedb informat...

Страница 68: ...t via e mail Save to user database Saves your freedb submission to your own user database as well Hide freedb status window Hides the freedb status window Default is to show the window User email addr...

Страница 69: ...ls Professional will use a proxy server to connect to the freedb database server User User name for proxy logon Password Password for proxy logon Server Proxy server Port Port number freedb Database S...

Страница 70: ...Section 4 PlexTools Professional Functions 66 PlexTools Professional Reference Guide This page intentionally left blank...

Страница 71: ...der Run Error Proof This technology avoids buffer underrun errors by suspending the write process at a known location when the buffer empties and then restarting the write process when the writing dri...

Страница 72: ...quals an increase of 150 KB s in data transfer speed PlexTools Professional allows you to change the speed settings which may help you to overcome problems for example the reading of scratched or unba...

Страница 73: ...ve keeps spinning When a CD ROM is accessed the drive will read a file or directory and after a while stop spinning in a power down mode This saves energy and lowers spindle motor wear When you set sp...

Страница 74: ...Appendix A Glossary 70 PlexTools Professional Reference Guide This page intentionally left blank...

Страница 75: ...t try to re install the older full version and after that install the upgrade Errors on Startup No ASPI layer was installed or it is not working This error may occur on two occasions 1 If ASPI softwar...

Страница 76: ...TO RECOVER TABLE OF CONTENTS 025300 NOT READY MEDIA LOAD EJECT FAILED 030014 MEDIUM ERROR AUDIO PLAY OPERATION STOPPED DUE TO ERROR 030200 MEDIUM ERROR NO SEEK COMPLETE 030280 MEDIUM ERROR SERVO SEEK...

Страница 77: ...UDIO PLAY OPERATION ABORTED Write Function Error Codes 017301 RECOVERED ERROR PCA ALMOST FULL 023004 NOT READY CANNOT WRITE MEDIUM UNKNOWN FORMAT 023005 NOT READY CANNOT WRITE MEDIUM INCOMPATIBLE FORM...

Страница 78: ...057204 ILLEGAL REQUEST EMPTY OR PARTIALLY WRITTEN RESERVE TRACK 057203 ILLEGAL REQUEST INCOMPLETE TRACK IN SESSION 098000 VENDOR UNIQUE ILLEGAL MEDIA 098001 VENDOR UNIQUE ILLEGAL WRITE PAGE PARAMETER...

Страница 79: ...e checkbox in the Preferences selection of the Options menu may make PlexTools Professional more stable Windows NT Windows 2000 Windows XP without ASPI layer for SCSI devices The use of ASPI software...

Страница 80: ...manual of your computer or motherboard and for the drive installation please refer to the drive operation manual Audio CD CD TEXT is recognized but no CD TEXT information is shown If you have unchecke...

Страница 81: ...th America Plextor Technical Support can be contacted by telephone on weekdays except U S holidays between 7 30AM and 6 30PM Mountain Time Ways to contact Plextor Technical Support include Visit our w...

Страница 82: ...Appendix D Technical Support 78 PlexTools Professional Reference Guide This page intentionally left blank...

Страница 83: ...PlexTools Professional Reference Guide 79 Notes...

Страница 84: ...PLEXTOR CORP 48383 Fremont Blvd Suite 120 Fremont CA 94538 6509 Phone Fax 510 440 2000 800 886 3935 510 651 9755 E mail info plextor com http www plextor com...

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