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Service Manual

Troubleshooting

Troubleshooting

Warning:

Review safety chapter before making any adjustments to game.

General

Problem

Possible Cause

Solution

Game will not power up

Game not plugged in.

Plug game into outlet.

Game not turned on.

Turn on main power switch.

Game fuse is blown.

Check and replace fuse.

No power to receptacle.

Test outlet and plug game into
powered outlet.

PC not turned on.

Turn PC power switch on. Ensure
IEC cable tightly plugged in.
Trace cable back to source to
ensure continuity.

PC BIOS set incorrectly.

See BIOS Settings chapter.

Scrambled or scrolling display

Sync Polarity incorrect.

Change DIPswitch settings for
HSYNC and VSYNC.

No video display

No power or signal to projector.

Check and secure all cables to
projector. Consult projector
manual for more information.

No sound

Bad Connection

Check connection to speakers.

Cold cathode tubes flicker or fail
to light.

Bad connection

Check for snug connection at
inverter or under topper bracket.

Loose end caps

Tighten end caps

Game does not load
Hard drive test reports “bad” or
“missing” files.
Game fails to finish loading.

Hard drive failure

Recover hard drive.

After resetting, game still reports
an error.

See procedure at end of this
chapter.

Game suggests inserting a boot
DVD.
Erratic game mode or attract
mode.

WARNING!

Data Files Corrupted.

(Game Operation May Become

Unstable.)

Use “Test” Switch to Enter Test

Mode

and Run “File Test.”

Press Start To Continue.

Page 53

Содержание Terminator Salvation Super Deluxe

Страница 1: ...r Salvation Game Software Copyright 2010 PlayMechanix Inc All rights reserved This software is based in part on the work of the Independent JPEG Group This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com ...

Страница 2: ...ty 3 Product Specifications 5 Hardware 6 Setup and Assembly 8 Diagnostic Menu System 24 Maintenance 40 Wiring 43 Parts 49 Troubleshooting 53 Contact Information 56 Page 2 Terminator Salvation Game Software Copyright 2010 PlayMechanix Inc All rights reserved ...

Страница 3: ...ts while power is on can damage the components and void the warranty GROUNDING Avoid electrical shock Do not plug in AC power until you have inspected and properly grounded the unit Only plug into a grounded three wire outlet Do not use a cheater plug or cut off the ground pin on the line cord ELECTRICAL SHOCKS There is no isolation transformer in the cabinet Disconnect AC power before servicing H...

Страница 4: ... an epileptic condition that may cause seizures Affected persons experience seizure while watching some television pictures or playing certain video games People who have not had seizures may still have an undetected epileptic condition If anyone in your family has experienced epilepsy symptoms seizures or loss of awareness consult your physical before using video games While children play video g...

Страница 5: ...w Temperature 32 degrees F to 100 degrees F 0 degrees C to 38 degrees C Humidity Must not exceed 95 relative humidity Dimensions Screen assembly height 121 when fully assembled width 97 5 depth 18 5 Screen marquee height 16 Gun pedestal outriggers height 37 25 width 76 depth 31 Carton Specs 37 x 50 x 85 tall 456 lbs 26 x 98 x 27 tall 305 lbs 33 x 47 x 46 5 tall 257 lbs Terminator Salvation Copyrig...

Страница 6: ...hold the item up to its corresponding measurement to verify 20 black washer 24 pcs 20 nylon insert nut 4 pcs 20 x black bolt 38 pcs 20 x 2 black bolt 4 pcs 20 x 2 black torx screw 20 pcs 20 x 3 black bolt 10 pcs 20 x 1 black torx screw 12 pcs 20 x 1 black bolt 4 pcs 20 x black torx screw 4 pcs 8 x machine screw 10 pcs Page 6 Terminator Salvation Game Software Copyright 2010 PlayMechanix Inc All ri...

Страница 8: ...t 20 feet of open space from the wall Has at least nine feet ceiling clearance in order to raise the front screen frame assembly cleanly over the screen base Is moderately dark Is away from neon lights which impair the IR sensors Has a relatively flat floor 2 Position the screen base halves about 3 feet from the wall so that the 12 infrared IR sensors face away from the wall 3 Remove the screws ho...

Страница 9: ...in place face the floor Note that the center support post has no snaps or holes 3 Orient the posts so the female snaps will be on the outside of the finished frame assembly Snaps on the left and right posts form a straight line with snaps on the top and bottom posts 4 Turn all the posts so the snaps face the floor 5 Insert the center support post into the top and bottom posts 6 Abut the left and r...

Страница 10: ...ign holes in brackets with holes in posts and fasten bolts Note orientation of perpendicular flap on the right of the assembly 4 Align T bracket with right and bottom posts 5 Insert five bolts through T bracket Do not tighten 6 Repeat steps 4 5 with left and bottom posts 7 Tighten all bolts 8 Align hole in a cross joiner with hole in perpendicular flap of an A corner bracket 9 Affix one bolt throu...

Страница 11: ...he left post slightly to align the top holes on the side of the screen base with the top hole in the left post 3 Affix one bolt with washers through screen base into the left post 4 Repeat steps 2 3 for right post Do not tighten bolts 5 Insert four bolts with through holes of bottom post into screen base 6 Tighten all bolts Figure 3 Screen Base Assembly with Front Screen Assembly Image is oriented...

Страница 12: ...n the ground according to Figure 4 When laid out properly the bolt holes on the left and right posts face outward 3 Align holes of remaining A corner bracket with holes of top and left posts See Figure 2A 4 Insert four bolts through the A bracket into posts Do not tighten 5 Repeat steps 3 4 for the remaining B corner bracket and top and right posts 6 Tighten all bolts Figure 4 Rear Screen Frame As...

Страница 13: ...gh B corner bracket 6 Tighten all bolts Figure 5 Screen Base Assembly with Rear Screen Assembly Image is oriented from the rear with an access panel removed Attach Lower Screen Spacer to Frame Assembly USES HARDWARE KIT C 1 Lift the lower screen spacer panel sub assembly into place Z brackets should rest on bottom of front screen assembly 2 Tighten down z brackets on spacer panel 3 Position lower ...

Страница 14: ...anel with holes on left of screen frame assembly 2 Affix six screws with washers through left side panel into screen frame assembly Tighten screws 3 Repeat steps 1 2 for right side panel Figure 7 Screen Panel Assembly Page 14 Terminator Salvation Game Software Copyright 2010 PlayMechanix Inc All rights reserved ...

Страница 15: ...Locate 5V head power cable in left screen base 5 Thread cable up through base to connect to heads 6 Lift marquee assembly atop screen frame assembly Z brackets should rest on top of front screen assembly Take care not to snag the connected power cable Figure 8 Marquee Sub Assembly Image is oriented from the rear Snap bracket shown is on the right 7 Affix upper left snap bracket using to marquee us...

Страница 16: ...le right side will have only one 3 Align holes on floor support flange with holes on side of screen base 4 Insert two bolts with washers through flange into screen base Do not tighten bolts 5 Thread cables from short bent segment through long straight segment of floor support Figure 9a Routing Floor Support Cables 6 Connect the long segment onto the metal connector sleeve 7 Affix segments together...

Страница 17: ...tlet Attach Outrigger Braces to Outriggers USES HARDWARE KIT ATTACHED TO OUTRIGGER 1 Position outrigger to near gun pedestal 2 Connect lower outrigger brace to outrigger using two torx screws Do not tighten 3 Connect upper outrigger brace to outrigger using four torx screws Do not tigthen Be sure to match the angle of lower brace 4 Verify outrigger braces line up correctly to gun pedestal 5 Tighte...

Страница 18: ...destal with Outriggers Attach Floor Supports to Gun Pedestal USES HARDWARE KIT D 1 Move gun pedestal to floor supports flanges 2 Position gun pedestal so that posts on gun pedestal mounting plate protrude through holes on floor supports flanges 3 Fasten a nut and a washer over each post Do not tighten nuts 4 Adjust gun pedestal leg levelers to raise the wheels just above the floor to keep the pede...

Страница 19: ...e 5 Press the TEST button on the Service Button Panel to access the Diagnostic Menu System 6 Use the left gun pump to highlight the System Tests Menu 7 Press the left Start button to select System Tests Menu 8 Pump the gun to highlight Screen Tests 9 Press the Start button to select Screen Tests 10 Pump the gun to highlight Screen Adjustment 11 Press the Start button to select Screen Adjustment Th...

Страница 20: ...he screws that hold the projector support tray to the gun pedestal shelf and moving the tray left or right 5 Tighten screws when finished 6 Make further minor vertical adjustments by loosening the red thumbscrews on the projector support tray and lowering or raising the tray 7 Tighten thumbscrews when finished 8 While observing screen close projector access door When door is closed image should re...

Страница 21: ...ojector remote control Refer to projector manual for details on adjusting the projector and using the remote 4 Scroll to the Settings menu 5 Highlight and adjust keystone to correct any trapezoidal shape to the screen 6 Scroll to the Extended menu 7 Verify that the Link21L setting is ON 8 Scroll to Signal menu 9 Verify that the Aspect setting is 16 9 10 Scroll to the Reset menu Terminator Salvatio...

Страница 22: ...est Gun Functionality 1 From Main Menu pull gun trigger to cycle through choices until you reach System Tests 2 Press a Start button to select System Tests 3 Scroll to highlight the Gun Tests Menu 4 Press the Start button to select the Gun Camera Test 5 Scroll to highlight the Gun Sensor Test 6 Press the Start button to select the Gun Sensor Test 7 Sweep the gun from left to right and back again a...

Страница 23: ...d adjustments Other Tests See the Diagnostic Section for further information 1 Enter the Switch Test menu and verify all switches function 2 Enter the Screen Test menu and verify that video is acceptable 3 Enter the Sound Test menu and verify the audio works and is not distorted 4 Enter the Coin Meter Test menu and verify the operation of the coin meter 5 Enter the Cabinet Lamps Test menu and veri...

Страница 24: ...on or moves down through menu or setting choices Squeezing either trigger Service Panel VOL button or moves up through menu or setting choices Pumping either gun Highlight and select Exit to return to previous screen An on screen message acknowledges changes or when you exit a selection without making a change At the bottom of each screen there is a brief description of the menu option s function ...

Страница 25: ... This menu controls gameplay coinage and sound adjustments OPERATOR ADJUSTMENTS EXIT GAME ADJUSTMENTS COIN ADJUSTMENTS PLAYER COST VOLUME You can improve collections by customizing performance with game adjustments Each variable on an adjustment menu changes an aspect of game play or appearance Optimizing these settings can maintain player interest and improve earnings Monitor the effects of adjus...

Страница 26: ...ormal Normal Easy Minimum Game Length Adjusts length of game in seconds and adjusts damage amounts The time can be changed in five second increments 120 0 300 Expert Mode Prompt Disables Enables access to expert mode of game and the associated leader board Off Off On Reload Offscreen Turning this function on allows players to shoot the gun off screen to reload their weapon This may be useful while...

Страница 27: ...Pound Aus Dollar Currency Unit Value Lets you set base value per coin 0 25 0 25 63 75 in 25 increments Coin 1 Value Lets you set coin slot pricing 0 25 0 25 63 75 in 25 increments Coin 2 Value Lets you set coin slot pricing 0 25 0 25 63 75 in 25 increments Coin 3 Value DBV Pulse The bill validator DBV translates bills into electronic pulses Every 1 bill results in four pulses each 5 bill is 20 pul...

Страница 28: ...r up down buttons all volume adjustments can be made digitally with this menu However during Attract Mode pressing the Service Panel Vol and Vol buttons only adjust Attract Mode volume VOLUME EXIT GAME VOLUME 9 ATTRACT VOLUME 7 MINIMUM VOLUME 4 ATTRACT SOUNDS OCCASIONALLY Settings Defaults and Choices Setting Description Default Choices Game Volume This affects sound only while game is played 9 0 ...

Страница 29: ...OIN AUDITS Main Menu Audits Menu General Audits GENERAL AUDITS EXIT PLAYER STARTS 0 PLAYER CONTINUES 0 PLAYER CONTINUES OFFERED 0 GAMES STARTED 0 GAMES ENDED NOT WON 0 GAMES COMPLETED WON 0 AVERAGE GAME TIME SHOOTING 0 AVERAGE GAME TIME TOTAL 0 Main Menu Audits Menu System Audits SYSTEM AUDITS EXIT PLAY TIME 0 yr 0 dy 0 00 00 UP TIME 0 yr 0 dy 0 00 00 WATCHDOGS 0 EXCEPTIONS 0 BAD TRAPS 0 Terminato...

Страница 30: ...ical Keystone Adjusts the vertical keystone to best fit the screen Lamp Saving Mode Set the projector to dim during attract mode to extend life of lamp Off Time Sets time for lamp to automatically turn off On Time Sets time for lamp to automatically turn on Not displayed when Off Time is set to NEVER Lamp Hours Tracks the number of hours the lamp has been in use Error Status Displays if the projec...

Страница 31: ...or adjustments to defaults Factory Reset performs all the above resets Main Menu System Information Menu These submenus can give you information on how the system has been functioning and on various settings and updates SYSTEM INFORMATION EXIT VERSION LIST DIP SWITCH SETTINGS TELEMETRY DATA SWITCH TELEMETRY Main Menu System Information Menu Version List Menu For troubleshooting purposes this menu ...

Страница 32: ...ED DIPSWITCH 7 OFF UNUSED DIPSWITCH 8 OFF UNUSED PRESS START TO EXIT Main Menu System Information Menu Telemetry Stats These tests check thermal qualities and electrical conductivity Generally only Core Temps 1 and 2 function The rest should read N A TELEMETRY DATA EXIT SYSTEM TEMPERATURE N A CORE TEMP1 23C CORE TEMP2 26c TEMPERATURE STATE N A CPU FAN SPEED N A CASE FAN SPEED N A 3 3V N A 5 0V N A...

Страница 33: ...0 0d00 02 22 LEFT PUMP 0 0d00 02 22 LEFT GRENADE 0 0d00 02 22 RIGHT TRIGGER 0 0d00 02 22 RIGHT PUMP 0 0d00 02 22 RIGHT GRENADE 0 0d00 02 22 COIN 1 0 0d00 02 22 COIN 2 0 0d00 02 22 DIAG 0 0d00 02 22 VOLUME UP 0 0d00 02 22 VOLUME DOWN 0 0d00 02 22 DBV 0 0d00 02 22 SERVICE CREDIT 0 0d00 02 22 Main Menu System Tests Menu These tests check the functionality of cabinet systems SYSTEM TESTS GUN TESTS MEN...

Страница 34: ...ronic components Gun Calibration is described elsewhere in this manual Main Menu System Tests Menu Gun Tests Menu Gun Click Tests This tests the various click mechanics of the gun GUN CLICK TEST GUN 1 CLICK MODE NO CLICK PRESS LEFT PLAYER START TO CYCLE MODES GUN 2 CLICK MODE NO CLICK PRESS RIGHT PLAYER START TO CYCLE MODES Pressing the START button cycles through NO CLICK SINGLE CLICK ON TRIGGER ...

Страница 35: ...ain Menu System Tests Menu Switch Test Menu This checks input switch performance The activated switch is highlighted on screen and the system generates a switch active alert sound SWITCH TEST COIN1 COIN2 START 1 START 2 VOLUME DOWN VOLUME UP TEST BILL TRIGGER1 TRIGGER2 RELOAD1 RELOAD2 GRENADE1 GRENADE2 SERVICE The Switch Test menu has a unique exit procedure because it checks the switches normally...

Страница 36: ... or a problem with the projector Consult the projector manual for information on how to correct problems Color bars can also help Peak the brightness and black levels Balance red green and blue drives Check purity problems color contamination Compensate for barrel or pincushion distortion Adjust size controls Test for video noise sources such as bad cables Page 36 Terminator Salvation Game Softwar...

Страница 37: ...rgence and Purity All lines in the crosshatch pattern must be white Else there is a convergence or purity problem Slight color tinges at the extreme edges of the screen are okay Brightness Ensure the bars are a fairly strong white Focus Bars with fuzzy edges indicate a focus problem Adjust the focus control for best sharpness ADJUST GRID PRESS START TO FIT SCREEN TO EXIT Main Menu System Tests Men...

Страница 38: ...integrity of the contents of the hard drive searching for corrupt or missing game files Damaged or missing files register as failed and are listed The only solution to this problem is to restore the system from the DVD ROM as described in the Restore the Hard Drive section Main Menu System Tests Menu Coin Meter Test In this test the System Tests Menu is the bottom level menu Watch the mechanical c...

Страница 39: ...sts history of significant events or errors in file system Main Menu Collections COLLECTIONS EXIT SEND COLLECTIONS MESSAGE SHOW COINUP FEE DETAILS LAST COLLECTION DATE NEVER GROSS COLLECTIONS 0 00 COINUP FEES 0 00 NET COLLECTION 0 00 Send Collections Message contacts the server and delivers the latest collections information Main Menu Collections Menu CoinUp Fee Details COINUP FEE DETAILS EXIT LAS...

Страница 40: ...e Return to the Main Menu screen and select Gun Calibration Follow the instructions earlier in this manual or on screen to recalibrate both guns 5 Check the I R sensors The sensors are directly below and above the printed marquee on the monitor assembly From the Main Menu select System Tests then select Camera Test to ensure all the I R sensors are working If any of the IR LEDs are not working rem...

Страница 41: ...rked as Disc 1 into the tray 5 Close the tray by pressing the Open Close button again 6 Turn cabinet power switch to OFF Wait 30 seconds 7 Turn cabinet power switch to ON 8 Turn projector power switch to ON so as to monitor recovery process 9 Recovery begins automatically when PC boots up 10 If recovery does not begin check to ensure disc is inserted correctly and is not damaged 11 Monitor restora...

Страница 42: ...h off 2 Open rear of cabinet 3 Connect a USB keyboard to the PC 4 While holding the Delete key on the keyboard down turn cabinet power switch on 5 When the BIOS menu screen appears make the following adjustments Feature Set to Standard CMOS Feaures Drive A none Standard CMOS Features HALT ON No Errors Advanced BIOS Features Boot Sequence 1st CD ROM 2nd Hard Disk Advanced BIOS Features APIC Mode Di...

Страница 43: ...s Orange 7 H Orange 12 Volts Coin Meter Brown Yellow 8 J Violet Brown P1 Lamp Reset Violet 9 K Violet Red P2 Lamp 10 L Speaker Brown Red 11 M Brown Black Speaker 12 N 13 P 14 R Violet White Service Test Blue 15 S Coin 1 Gray Brown 16 T Gray Blue Coin 2 P1 Start White Brown 17 U Green Brown P2 Start 18 V 19 W 20 X 21 Y 22 Z 23 a Volume Orange Red 24 b Orange Green Volume DBV Gray Orange 25 c 26 d G...

Страница 49: ... 01 2 2 Plastic Holster Left 603 00060 01 1 7 Holster Edge Glow Left 600 00180 01 1 3 Plastic Holster Right 603 00061 01 1 8 Holster Edge Glow Right 500 00180 01 1 4 Plywood Holster Left 601 00078 01 L 1 9 Gun Bracket 600 000172 01 2 5 Plywood Holster Right 601 00078 01 R 1 Terminator Salvation Copyright 2010 T Asset Acquisition Company LLC Page 49 ...

Страница 50: ...BHCS 22 1 96 1044 00 Recoil Rod Spring for Raw Thrills Rifle 23 4 43 0172 00 Screw 2 x Type B PPH 24 1 43 0067 00 Screw 8 x 3 8 Phil Hi Low PH 25 2 43 0436 00 Screw 4 x PH Pan Head 26 1 96 1051 00 Reload Spring F Raw Thrills Rifle 27 2 96 1109 00 Urethane Stop F Raw Thrills Reload 28 1 95 4372 00 Grommet for Dia Hole 44 OD x 44 LG 29 13 43 0429 00 Washer M3 Split Ring Lock Washer 30 5 43 0492 00 S...

Страница 53: ... VSYNC No video display No power or signal to projector Check and secure all cables to projector Consult projector manual for more information No sound Bad Connection Check connection to speakers Cold cathode tubes flicker or fail to light Bad connection Check for snug connection at inverter or under topper bracket Loose end caps Tighten end caps Game does not load Hard drive test reports bad or m...

Страница 54: ...SYNC and VSYNC Dongle Not Present Dongle missing or disconnected Find dongle and reseat in USB port Faulty USB port Insert dongle in different USB port Connect I O Board or I O Board Missing USB cable disconnected Check USB connection from PC to I O board No power to JAMMA I O board Check for proper voltage 5V 12V at JAMMA connector Watchdog Disabled or Watchdog Failed Watchdog defeated by JAMMA I...

Страница 55: ...cted Check USB connections Reboot game to let software re identify guns Faulty USB port Swap gun to another USB port to test Reboot game to let software re identify guns Disconnected USB cable Check connections at PC and at junction between monitor assembly and front pedestal Display out of adjustment Enter display diagnostics menu and repair Left gun misidentified as 2nd player Calibrate guns mak...

Страница 56: ...arranty or repair Betson can be reached at 800 524 2343 Fax 201 438 4837 www betson com CoinUp Prize Claims or Service PlayMechanix www playmechanix com 800 Roosevelt Road Suite D 103 Glen Ellyn IL 60137 866 646 1975 fax 630 942 1073 Betson Enterprises Headquarters 303 Paterson Plank Rd Carlstadt NJ 07072 800 524 2343 or 201 438 1300 fax 201 438 4837 Page 56 Terminator Salvation Game Software Copy...

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