Troubleshooting
If you have problems operating this product, refer to this section. The most common problems are
listed below, along with likely causes and solutions. If a solution to your problem cannot be found
here, contact your dealer or the nearest authorised Pioneer service facility.
Problems with the AV screen
Symptom
Cause
Action (Reference)
The screen is covered by a cau-
tion message and the video can-
not be shown.
The handbrake lead is not con-
nected or applied.
Connect the handbrake lead correctly, and
apply the handbrake.
The handbrake interlock is acti-
vated.
Park your vehicle in a safe place and apply
the handbrake.
No video output from the con-
nected equipment.
The
“
AV Input
”
setting is incorrect.
Correct the settings. (Page 78)
The audio or video skips.
This product is not firmly secured.
Secure this product firmly.
No sounds are produced.
The volume level will not rise.
Cables are not connected correctly.
Connect the cables correctly.
The system is performing still or
slow motion playback with Video.
There is no sound during still or slow motion
playback with Video.
The system is paused or performing
fast reverse or fast forward during
playback.
There is no sound on fast reverse or forward.
The icon
9
is displayed, and op-
eration is impossible.
The operation is not available.
The operation is not available.
The picture stops (pauses) and
this product cannot be oper-
ated.
The reading of data is impossible
during playback.
Stop playback once, then restart.
iPod cannot be operated.
The iPod is frozen.
!
Reconnect the iPod with the USB interface
cable for iPod / iPhone.
!
Update the iPod software version.
An error has occurred.
!
Reconnect the iPod with the USB interface
cable for iPod / iPhone.
!
Park your vehicle in a safe place, and turn
off the engine. Turn the ignition key back to
off (ACC OFF). Then restart the engine, and
turn the power to this product back on.
!
Update the iPod software version.
Cables are not connected correctly.
Connect the cables correctly.
Sound from the iPod cannot be
heard.
The audio output direction may
switch automatically when the
Bluetooth and USB connections are
used at the same time.
Use the iPod to change the audio output di-
rection.
Problems with the phone screen
Symptom
Cause
Action
Dialling is impossible because
the touch panel keys for dialling
are inactive.
Your phone is out of range for ser-
vice.
Retry after re-entering the range for service.
The connection between the mobile
phone and this product cannot be
established now.
Perform the connection process.
Engb
110
Appendix
Appendix
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