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Troubleshooting
USB storage device
USB storage device is not displayed
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Check if the USB storage device or USB cable is securely inserted to the USB port of the unit.
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Disconnect the USB storage device once from the unit, and then reconnect it.
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Performance of the hard disk that receive power from the USB port of the unit is not guaranteed.
• Depending on the type of content, the playback may not be performed normally. Check the types of supported file formats.
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Operations of USB storage devices equipped with security functions are not guaranteed.
Wireless LAN Network
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Unplug and plug the power cords of this unit and the wireless LAN router, check the power-on status of the wireless LAN router, or restart the
wireless LAN router.
Check the following if the problem persists after you have confirmed the above.
Cannot access wireless LAN network
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The wireless LAN router setting may be switched to Manual. Restore the setting to Auto.
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Try the manual set-up. The connection may succeed.
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When the wireless LAN router is in stealth mode (mode to hide SSID) or when the ANY connection is off, the SSID is not displayed. Change the
setting and try again.
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Check if the SSID and encryption settings (WEP, etc.) are correct. Match the network settings with the settings of this unit.
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Connection to an SSID that includes multi-byte characters is not supported. Set the SSID of the wireless LAN router using single-byte
alphanumeric characters only, and try again.
Connected to an SSID different from the selected SSID
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Some wireless LAN routers allow you to set multiple SSIDs for one unit. If connecting to such a router using the automatic setting button, you
may end up connecting to an SSID different from the SSID you want to connect to. If this occurs, use the connection method requiring you to
enter a password.
Playback sound is interrupted, or communication is not possible
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You may not receive radio waves due to poor radio wave conditions. Shorten the distance from the wireless LAN router, or remove obstacles to
improve visibility, and connect again. Install the unit away from microwave ovens or other access points. It is recommended to install the wireless
LAN router and the unit in the same room.
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If there is a metallic object near the unit, wireless LAN connection may not be possible because the metal affects the radio wave.
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When other wireless LAN devices are used near the unit, other symptoms may occur, such as interrupted playback and impossible
communication. You can avoid those problems by changing the channel of your wireless LAN router. For instructions on changing channels,
refer to the instruction manual supplied with your wireless LAN router.
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There may not be enough bandwidth available in wireless LAN. Use a wired LAN for connection.