Title
Service Manual, LPCR2
Page
91 of
104
Doc
Type
Service Product Drawing
Doc
ID
3323299
Doc
Rev
B
Doc
State
Released
State Date
11/14/2017
7000545 Revision A
Unable to establish USB connection to a computer
Overview
: When running WCT, LDA, and PIP software, it will require using a USB cable to connect
CR2
to the
computer. If all these software cannot establish the connection between computer to the device, the possible causes
are:
•
Incorrect cable type – use the USB cable shipped with the device, PN
3321551-000.
•
COM port not assigned on Computer
– following direction below to fix COM port assignment.
When connecting the
CR2
to a computer using the USB cable, if
Wi-Fi Configuration Tool
or
LIFENET Device
Agent
cannot connect to the
CR2
, use
Computer Management
to check which COM Port is assigned to USB cable.
Steps
:
1. Click Start, and type
Computer Management
from Search programs and files.
2. Click Computer Management.
3. Select
Device Manager
and then expand
Ports (COM & LPT)
4. Connect USB cable from
CR2
to computer.
5. Open the
CR2
lid.
6. Check if a COM port is automatically assigned to the
CR2
7. If no COM port is assigned to the
CR2
, reboot the computer and repeat the steps. When
LIFEPAK CR2 USB
Port
is visible, proceed to Wi-Fi Configuration ToolWi-Fi Configuration Tool or LIFENET Device Agent tasks.
Unable to establish Wi-Fi network connection
Overview
: “
Unable to establish Wi-Fi network connection
” may be heard if Wi-Fi settings are stored on the
CR2
and the user has used the two-button press to attempt a Wi-Fi connection,
but the
CR2
is too far from the Wi-Fi
access point.
To Fix
:
1. Use a smart phone to test the Wi-Fi signal strength and connection.
