Title
Service Manual, LPCR2
Page
71 of
104
Doc
Type
Service Product Drawing
Doc
ID
3323299
Doc
Rev
B
Doc
State
Released
State Date
11/14/2017
7000545 Revision A
6. If customer needs support with connection issues, instruct the customer to copy the log entries into a text file:
•
selecting the first line in the log window,
•
scroll down to the last line in the log window,
•
hold Shift key and select the last line
•
Ctrl + C
to copy the lines
•
Open Notepad, and
Ctrl + V
to paste the log entries. Save the file and attach it to an email to SmartDesk
for troubleshooting.
Post AED Event Services
Overview
: When the
CR2
is used in a patient event, customers may need various types of support. The following
cases describe how to support the customer for post AED Event data services.
NOTE
:
•
The
CR2
can store up to twenty 30 minute patient episodes in memory. When patient data storage is full is full,
first-in first-out is used in memory management.
•
The
CR2
is capable of storing a 60 minutes episode with continuous ECG and impedance waveforms.
•
Each time the lid is opened, an AED-in-use event is recorded.
LIFELINK AED Event Service
Case 1 (connected CR2):
For LIFELINK customers in the United States who purchase the AED Post-Event Service and Medical Direction
feature, real-time data flow to the customer and Medical Director works as shown in the following diagram.
