P o L R E S w i t c h H a r d w a r e I n s t a l l a t i o n G u i d e
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Warranty Information
All statements in this document concerning the Phybridge PoLRE switch are for informational purposes
only. No part of this document constitutes a warranty, either express or implied, regarding the PoLRE
switch. Our standard limited warranty is provided with the sales contract and/or product package.
Service and Support
Phybridge is dedicated to customer satisfaction and the high quality of its products. Our technical support
team is prepared to assist you in maximizing the efficiency and dependability of your PoLRE switch
environment and will provide you with an immediate solution should a problem with your product arise.
Contact us to discuss a plan of action and be prepared to provide us with:
North America
Please have your Technical Support ID Code ready when calling.
Europe, Middle East, Africa, Asia Pacific
Please have your Channel Support Agreement/Contract Number and password ready when calling.
Returning a PoLRE Switch
If you must return a PoLRE switch, Phylink adapter or accessory component to Phybridge Inc., ensure that
all items are adequately protected with insulating material and packaged in the original carton before
shipping. Failure to do so may void the equipment warranty. Consult the warranty statements included
with the sales contract and/or product package. Contact us for specific RMA requirements before you
ship.
Audience
This document is intended for the use of service technicians, system administrators, information
technology experts and other personnel who are qualified to install, configure and maintain the PoLRE
switch in the telephone network environment. The tasks and procedures described in this guide require a
basic understanding of IP communications, Ethernet LAN networks, PBX telephone systems and the
strategies and solutions currently practiced in your network environment. This document assumes that
you are familiar with the architecture, specifications and functionality of your network. Phybridge
Communications Director (MCD) certification training is required.
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