Problem
Cause
Solution
You did not activate the new or
replaced AquaClean filter in
the machine menu. Also after
replacing the filter, you need to
confirm activation in the
machine menu.
Descale your machine first. Then
activate the AquaClean filter in the menu
(see 'Activating the AquaClean filter').
Also do this when you replace the filter.
The AquaClean filter icon
does not appear on the
display after I replaced
the filter.
You did not confirm activation
in the machine menu.
Confirm the activation of the filter in the
machine menu. (see 'Activating the
AquaClean filter') If the display shows
'START CALC CLEAN', you first need to
descale the machine. Remove the
AquaClean filter before descaling and
reinsert it afterwards.
The AquaClean filter is
installed, but the
descaling message
appears.
You have not activated the
AquaClean filter in the machine
menu.
First descale the machine and then
install a new AquaClean filter. This will
reset the filter counter to 0/8. Always
confirm filter activation in the machine
menu (see 'Activating the AquaClean
filter'), also after filter replacement.
The AquaClean filter does
not fit.
You need to remove air from
the filter.
Let air bubbles come out of the filter.
There is still water in the water
tank.
Empty the water tank before you install
the filter.
You are trying to install another
filter than the AquaClean filter.
Only the AquaClean filter fits into the
machine.
The rubber o-ring is not
attached to the AquaClean
filter.
Check the packaging for the o-ring and
attach it to the AquaClean filter.
There is water under the
machine.
The drip tray is too full and has
overflowed.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray. Always empty the drip tray before
you start descaling the machine.
The machine is not placed on a
horizontal surface.
Place the machine on a horizontal
surface so that the 'drip tray full'
indicator works properly.
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