40
English
Problem
Possible cause
Solution
The app shows that the
pairing process is not
successful.
Another user has paired the Air
Cooker with a different smart
device and is currently cooking.
Wait until the other user has finished
the current cooking process. Then
pair your smart device with the Air
Cooker again.
I cannot use the app to
remotely control my Air
Cooker (e.g. sending a
recipe and start cooking
from the NutriU app).
The Air Cooker is not connected
to your home WiFi and/or not
paired to your smart device.
First, check if your Air Cooker is
connected to a WiFi network. If you
completed the WiFi Setup through
the Philips NutriU app and connected
your appliance to a specific WiFi
network, you should see a steady
white WiFi symbol on the display of
the appliance.
You might not have checked the
"remote consent", to be found
in your NutriU personal profile.
Got to the personal profile tab in
the NutriU app and tap the "remote
consent" check box.
There is water in the
cooking chamber after
cooking.
The Air Cooker produces steam
during cooking. The steam
condenses on the food and on
the inside walls of the cooking
chamber. The condense water
remains in the cooking chamber
after cooking.
A certain amount of water remaining
in the cooking chamber after cooking
is normal. Just wipe it out with a wet,
non-abrasive cloth.
Содержание NX0960
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