Ordering accessories
To buy accessories or spare parts, visit
www.shop.philips.com/service
or go
to your Philips dealer. You can also contact the Philips Consumer Care
Centre in your country (see the worldwide guarantee leaflet for contact
details).
Cleaning the machine
Never immerse the machine in water or any other liquid.
Never clean the machine by flushing it with the lid open.
Cleaning the coffee machine
Warning: Always unplug the machine before you clean it.
1
Clean the outside of the machine with a moist cloth.
2 To prevent clogging, clean the pod holders regularly with hot water,
some washing-up liquid and a washing-up brush. If you have used the
2-cup pod holder to brew cappuccino or hot chocolate, make sure to
clean it thoroughly immediately after use to remove any milk residues.
Note: You can disassemble the pod holders for more thorough cleaning
(Fig. 34).
3 Clean the collector ring, the pod holders, the drip tray, the water
reservoir and the water reservoir lid in hot water, if necessary with some
washing-up liquid. All detachable parts except the water reservoir can
also be cleaned in the dishwasher (Fig. 35).
4 Clean the water distribution disk with a moist cloth. Be careful when you
do this. Make sure that the rubber sealing ring does not get stuck under
the edge of the water distribution disk. If it does, the coffee machine
starts to leak.
Cleaning the insulated jug
Warning: Do not immerse the insulated jug in water or any other
liquid and do not clean it in the dishwasher as this will cause damage
to the jug.
1
To remove the jug lid, turn the lid anticlockwise to 'open' position and
remove it (Fig. 36).
2 Clean the inside of the insulated jug with a soft brush, hot water and
some washing-up liquid (Fig. 37).
Tip: To remove stubborn brown deposits, fill the jug with hot water and
add a spoonful of baking soda. Let the baking soda do its work for some
time.
3 After cleaning, rinse the insulated jug with fresh, hot water (Fig. 38).
Flushing the coffee machine
If you have not used the coffee machine for one day, flush it with clean cold
water before you use it again. Flush the machine in the following way:
1
Fill the water reservoir with clean cold water up to the MAX indication
and put it back onto the machine.
2 Put the 1-cup pod holder or the 2-cup pod holder in the machine
without pod(s).
3 Put a bowl (with a capacity of at least 1000ml) or the jug under the
coffee spout to collect the water.
4 Press the 2-cup button, wait until the machine has heated up and
brewed an amount of hot water. Then press the 2-cup button several
times until the water reservoir is empty.
Descaling the machine
When to descale
Scale builds up inside the machine during use. It is essential to descale the
machine when the CALC light goes on.
Why to descale
Your reasons to descale:
- It prolongs the life of your coffee machine
- It ensures maximum cup volume
- It ensures maximum coffee temperature
- The machine produces less sound during brewing
- It prevents malfunctioning
If the descaling procedure is not performed correctly, scale residue remains
behind in the machine. This causes scale to build up more quickly and may
cause permanent and irreparable damage to the machine.
Use the correct descaler
Only citric acid-based descalers are suitable for descaling the machine. This
type of descaler descales the machine without damaging it. For the correct
amount, see under ‘Descaling procedure’ below. Each descaling mixture
can be used only once. Use a new descaling mixture each time. We advise
you to use the special SENSEO® Descaler (HD7012/HD7011/HD7006). Read
the instruction leaflet in the package. For more information on why it is
important to descale, how to descale or which descaler to use, visit our
website at www.philips.com/descale-senseo.
Warning: Never use a descaler based on mineral acids such as
sulphuric acid, hydrochloric acid, sulphamic acid and acetic acid (e.g.
vinegar). These descalers may damage your coffee machine.
Descaling procedure
The descaling procedure consists of a descaling cycle and two flushing
cycles. Do not interrupt the descaling cycle and do not switch off the
machine before you have performed the two flushing cycles.
1
Fill the water reservoir with clean cold water up to the MAX indication
and pour the water into a bowl (Fig. 39).
2 Mix 50 grams of citric acid with the water in the bowl. Stir until the
powder has dissolved (Fig. 40).
3 Fill the water reservoir with the descaling mixture and place it back on
the machine (Fig. 41).
4 Remove the drip tray. Put a bowl with a capacity of at least 1.5 liters
under the spout to collect the descaling mixture (Fig. 6).
5 Place the 1-cup pod holder with a used coffee pod in it in the coffee
machine. Close the lid and make sure it is properly locked.
Note: Always put a used coffee pod in the pod holder when you descale
the machine. This pod serves as a ‘filter’ to prevent the sieve or hole in
the pod holder from getting clogged with scale residue.
Warning: Make sure that the lid is closed properly and the lid
lever is locked before you start descaling the machine.
6 Press the 1-cup button and the 2-cup button simultaneously.
7 The CALC light, the 1-cup button and the 2-cup button start flashing (Fig.
43) slowly.
-
During the descaling cycle, the water comes out of the machine in
intervals.When the descaling mixture in the water reservoir has been
used up, the 1-cup button and the 2-cup button start flashing quickly
while the CALC light continues to flash slowly.
8 Empty the bowl and place it back.
9 To clean the water reservoir, rinse it thoroughly with cold clean tap water
a few times (Fig. 44).
10 Fill the water reservoir with clean cold water up to the MAX indication
and put it back onto the machine.
-
The 1-cup button and the 2-cup button light up continuously. The
CALC light continues to flash slowly.
11 Press the 1-cup button and the 2-cup button simultaneously. The 1-cup
button and the 2-cup button start flashing slowly. The CALC light
continues to flash slowly.
-
During the flushing cycle, the water comes out of the machine in
intervals.When the water reservoir is empty, the 1-cup button and the
2-cup button start flashing quickly while the CALC light continues to
flash slowly.
12 When all the water in the water reservoir has been used up, the 1-cup
button and the 2-cup button start flashing quickly while the CALC light
continues to flash slowly.
13 Repeat steps 8 to 12.
-
When all the water in the water reservoir has been used up, the
machine switches off and all the lights go out to indicate that the
descaling procedure has ended.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit
www.philips.com/support
for a list of frequently asked
questions or contact the Consumer Care Center in your country.
Problem
Possible cause
Solution
My coffee cup
overflows with cold
coffee
You did not flush the
machine before first
use.
Flush the machine before
first use.When the machine
has emptied a complete
water reservoir, you can start
to make a new coffee.
The light in the
button you pressed
flashes slowly.
The machine is
heating up.
If heating up takes longer
than two minutes, contact
the Philips Consumer Care
Center in your country.
When you are
brewing drip filter
coffee, the light
flashes slowly during
brewing.
The brewing cycle last
approximately 90 seconds,
wait until the brewing cycle
has finished.
The light in the
button you pressed
flashes quickly.
There is not enough
water in the water
reservoir.
Fill the water reservoir.
The float in the water
reservoir is stuck.
Empty the water reservoir
and shake it a few times to
release the float. Clean the
water reservoir with hot
water and some washing-up
liquid or in the dishwasher. If
this does not help, descale
the machine (see chapter
‘Descaling’).
The CALC light is
on continuously.
You need to descale
the machine.
Perform the descaling
procedure as described in
chapter ‘Descaling’.
I cannot close the
lid properly.
Perhaps a used coffee
pod is sticking to the
water distribution disk.
If this is the case, remove the
used pod.
