Problem
Possible cause
Solution
The light is defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The Keep warm/
Reheat light does
not go on when
the cooking
process is
finished.
The light is defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
You have been reheating
food, baking a cake, cooking
oatmeal, making yoghurt,
cooking rice with soup,
cooking pasta, making sweet
tofu, double boiling food or
steaming food.
The automatic keep-warm mode only applies
to the rice, congee, soup, stew and
dessert menus.
The display does
not function.
’The appliance is not plugged
in.
If the appliance is not plugged in, the power
failure backup function does not work and
the display will not function.
The battery that supplies
power to the display is
empty.
Take the appliance to your Philips dealer or a
service centre authorised by Philips to have
the battery replaced.
The rice is not
cooked.
Not enough water has been
added.
Add water according to the scale on the
inside of the inner pot (see chapter ‘Using the
appliance’).
The cooking process has not
started.
You did not press the Cook/OK button.
The inner pot is not properly
in contact with the heating
element.
Make sure that there is no foreign residue on
the heating element.
The heating element is
damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The inner pot is deformed.
Take the inner pot to your Philips dealer or a
service centre authorised by Philips.
The cake is not
properly baked.
The quantity of ingredients
was too large.
Check the quantities mentioned in the cake
recipe table in the section ‘Baking cake’.
The rice is too
hard or too soft.
Not enough or too much
water was added.
Add water according to the scale on the
inside of the inner pot (see chapter ‘Using the
appliance’).
You selected the incorrect
menu.
Select the required menu (see chapter ‘Using
the appliance’).
The Preset/Clock
light does not go
on when I set the
timer.
The light is defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
EnglisH
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