HOME
>
Utilities
>
Get
Support
Identify
and
Register
your
TV
Identify
your
TV
-
TV
model
number
and
serial
number
You
might
be
asked
to
provide
the
TV
product
model
number
and
serial
number
.
Find
these
numbers
on
the
packaging
label
or
on
the
type
label
on
the
back
or
bottom
of
the
TV
.
Register
your
TV
Register
your
TV
and
enjoy
a
range
of
benefits
including
full
support
(
including
downloads
),
privileged
access
to
information
about
new
products
,
exclusive
offers
and
discounts
,
the
chance
to
win
prizes
and
even
participate
in
special
surveys
about
new
releases
.
Go
to
www
.
philips
.
com
/
welcome
TV
Help
and
User
Manual
Press
Help
In Help menu, you can easily get software updated,
reset TV to default settings, and read user manual.
- Update software: Check available software updates.
- User manual: Read the user manual for TV
information.
- Troubleshooting: Find a solution for frequent ask
questions.
- Factory settings: Reset all settings to factory
settings.
- Reinstall TV: Reinstall and redo the complete TV
installation.
- Contact info: Show the telephone number or web
address for your country or region.
On
-
line
Help
and
User Manual
To
solve
any
Philips
TV
related
problem
,
you
can
consult
our
online
support
.
You
can
select
your
language
and
enter
your
product
model
number
.
Go
to
www.philips.com/support
.
On
the
support
site
you
can
find
your
country
'
s
telephone
number
to
contact
us
as
well
as
answers
to
frequently
asked
questions
(
FAQs
).
In
some
countries
,
you
can
chat
with
one
of
our
collaborators
and
ask
your
question
directly
or
send
a
question
by
.
You
can
download
new
TV
software
or
the
manual
to
read
on
your
computer
.
For
more
TV
troubleshooting
and
frequently
asked
questions
(
FAQs
)...
Go
to
http
://
philips
-
tvconsumercare
.
kxondemand
.
com
/
portal
/
en
/
ModelSelect
TV Help on your tablet, smartphone or computer
To
carry
out
extended
sequences
of
instructions
more
easily
,
you
can
download
the
TV
Help
in
format
to
read
on
your
smartphone
,
tablet
or
computer
.
Alternatively
,
you
can
the
relevant
Help
page
from
your
computer
.
To
download
the
Help
(
user
manual
)
go
to
www.philips.com/support
Consumer
Care
/
Repair
For support and repair, call the Consumer Care
hotline in your country. Our service engineers will take
care of a repair, if necessary.
Find
the
telephone
number
in
the
printed
documentation
that
came
with
the
TV
.
Or
consult
our
website
www.philips.com/support
and
select
your
country
if
needed
.
TV
model
number
and
serial
number
You might be asked to provide the TV product model
number and serial number. Find these numbers on
the packaging label or on the type label on the back
or bottom of the TV.
Warning
Do not attemp to repair the TV yourself. This may
cause severe injury, irrepairable damage to your TV or
void your warranty.
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