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Do I need to perform maintenance
on my Wireless Mapping Fence?
• Yes. Check your pet’s neck daily for irritation from the Contact Points.
• Check the Contact Points on the Receiver Collar weekly to make sure they
are clean.
• The Contact Points are designed to be hand tightened. Do not over tighten.
• Check the fit of the Receiver Collar weekly.
• The Receiver Indicator Light acts as a Battery Status Indicator, flashing red
every 4 to 5 seconds when battery charging is required.
How do I know the battery in the
Receiver Collar is charged?
• Check Battery Status Indicator Lights. Light will flash green or red/green
or red indicating the charge status of the battery.
Will vehicles, buildings and landscape
features (trees, shrubs, etc.) affect the
performance of the Wireless Mapping
Fence?
• Yes. Placing the Transmitter inside a metal building can reduce the maximum
range of the Wireless Mapping Fence.
• Parking a vehicle near the boundary, can reduce the range in that area and
cause your pet to receive a Static Correction where it otherwise would not if
the vehicle was not there.
• Fixed large metal objects such as metal sheds can affect the signal by
reducing the maximum range of the system at the location of the object.
What do I do if my pet’s neck
becomes red and irritated?
• This condition is due to the Contact Points irritating the skin. Discontinue
use of the Receiver Collar for a few days. If the condition persists beyond
48 hours, see your veterinarian. Once the skin returns to normal, replace
the Receiver Collar and monitor the skin condition closely.
Can I attach a leash to the Receiver
Collar?
• No. This can result in pulling the Contact Points too tightly against your
pet’s neck or the collar may break. Attach a leash to a separate, non-
metallic collar positioned above the Receiver Collar.
Why does my Receiver Collar have a
tone only mode?
• The tone only mode can be used in training your pet to his boundary or for
well-trained pets that no longer require Static Correction.
What is the maximum distance the
Receiver Collar can operate from the
Transmitter?
• 90 feet.
Troubleshooting
The Receiver Collar is not beeping
when setting up the Warning Zone.
• Make sure Receiver Collar is turned on and Battery Status Lights are
flashing every 4-5 seconds.
• Charge Receiver Collar.
• Be sure the Receiver’s
PetSafe
®
logo always faces the direction of
motion
when carried by hand.
• Be sure the
logo always faces toward the dog’s chin
when collar is on
dog.
• Try reconnecting to the BPU to verify if Receiver Collar still functions
correctly with the BPU in Flag Test mode.
• The beep may be difficult to hear in a noisy environment.
• Use Test Light as explained in the “Test Light Instructions” section, and
use it to determine the location of Warning Zone.
The Receiver Collar is not beeping or
administering a Static Correction.
• Make sure Receiver Collar is turned on and Battery Status Lights are
flashing every 4-5 seconds.
• Charge Receiver Collar.
• Be sure the Receiver’s
PetSafe
®
logo always faces the direction of
motion
when carried by hand.
• Be sure the
logo always faces toward the dog’s chin
when collar is on
dog.
• Try reconnecting to the BPU to verify if Receiver Collar still functions
correctly with the BPU in Flag Test mode.
• Check that the Transmitter is plugged into a working AC outlet, the
Power Light is on.
The Receiver Collar is beeping inside
the house.
• Remove the Receiver Collar from your pet when indoors to avoid
activation of the Receiver Collar.
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