expired repairs will be charged and are not always possible. Warranty claims do
not extend the warranty period and the warranty for replacement parts expires
with the warranty for the product.
Fault
The camera image does not appear on the screen
Unstable wireless reception
Monitor picture switches of automatically
In scan mode certain camera signals are not shown
Flickering picture
Picture is too bright
Recording not possible
Undesired video during motion detection
Recording does not function as desired
Display is switched on but does not react when a
button is pushed
Cause
In full screen mode: Incorrect channel selected
Camera not powered
The camera and monitor are not paired
The camera is out of range
Objects are preventing wireless connection
Antenne not firmly attatched or both are not parallel to each
other
Camera channel is not activated
Monitor and camera too far apart
Antennas not parallel
Wireless connection is blocked
Interference with wireless signal
Battery is discharged
Camera channels are not activatedd or have no connection
Strong lightsource shining into the camera lens
Overexposure due to strong light source
Micro SD-card not inserted
Micro SD-card locked
Micro SD-card full
Motion from trees or plants, light or shadow, snow or rain etc.
Settings incorrect
Software hangs
Remedy
Select the desired camera
Check that the Power LED [23] on the corresponding camera lights. If
not, check the mains adapter and cable connection.
Pair camera and monitor
Use an antenna extension cable (see chapter 18)
Reduce the distance between camera and receiver
Remove large objects or change the location of camera and/or receiver
Connect the antenna [35] tightly and position both antennas parallel to
each other, eg. both vertical
Activate the required camera channel
Reduce the distance between camera and monitor
Position of antennas parallel to each other
Remove objects, in particular metallic objects and/or change the location
of camera and/or monitor
Check that there are no interference sources near camera and receiver eg
WLAN Router, elektrical produvts, Microwave ovens
Connect mains adapter
See the first two faults above
Move the camera to another location
Change the direction or location of the camera
Insert a readable and unlocked micro SD-card and format this
Unlock the micro SD-card
Format the micro SD-card (see chapter 12: [59]) or activate the
overwrite function
Reduce the sensitivity of the motion detection or change the position of
the camera
Check the date and time setting and correct if necessary
Check the setting for recording type and correct if necessary
Check the motion sensitivity and correct if necessary
Check the masked area and correct if necessary
Carry out a reset (see chapter “Reset”)
Indexa GmbH
Paul-Böhringer-Str. 3
74229 Oedheim
Germany
www.pentatech.de
22. Trouble shooting
Unless there is a statutory obligation, the manufacturer is not responsible for
further claims, including peronal or material damages, arising from the use of
the product or from nonfunction or misfunction of the product.
40 -
GB
