SeeGull
®
MX Hardware Reference Manual
PCTEL, Inc.
Page 17
Rev. K
8. Support
This section provides support information,
including PCTEL contacts, warranty
information, calibration notice, and technical
specifications.
8.1.
Contact Information
For more information, visit
Phone Numbers
Departments
Contact
Information
C
USTOMER
S
UPPORT
/
RMA
R
EQUESTS
+1-240-460-8833
Q
UALITY
M
ANAGER
+1-301-444-2045
S
ALES
+1-301-515-0036
Table 1: Phone Numbers
Email Addresses
Departments
Contact Information
P
RODUCT
F
EEDBACK
PRODUCTFEEDBACK
@
PCTEL
.
COM
C
USTOMER
S
UPPORT
/
RMA
R
EQUESTS
SUPPORT
.
RFSG
@
PCTEL
.
COM
Q
UALITY
M
ANAGER
QUALITY
.
RFSG
@
PCTEL
.
COM
S
ALES
RFS
.
SALES
@
PCTEL
.
COM
Table 2: Email Addresses
8.2.
Warranty Information
WARRANTY
PCTEL warrants that the SeeGull MX will
be free from defects in material and
workmanship for a period of three (3)
years from the date of shipment under
normal use and operation.
PCTEL’s sole
and exclusive obligation under the
foregoing warranty shall be, at its option,
to repair or replace any defective Product
which fails during the warranty period,
provided that PCTEL receives written
notice of the defect during the warranty
period. The expense of removal and
reinstallation of any item(s) of equipment
is not included in this warranty. This
warranty shall only apply to the Product
purchased or licensed and shall not apply
to any other equipment and its removal
and reinstallation. THE FOREGOING
WARRANTY IS EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. Repair or
replacement in the manner provided
above shall be the sole and exclusive
remedy of Buyer for breach of warranty
and shall constitute fulfillment of all
liabilities of PCTEL with respect to the
quality and performance of the Products.
PCTEL shall have no obligation to make
repairs or replacement necessitated by
catastrophe, fault, negligence, misuse,
abuse or accident of Buyer or other users.
IN NO EVENT SHALL PCTEL BE LIABLE
FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO
BUYER OR ANY THIRD PARTY
ARISING OUT OF THESE TERMS AND
CONDITIONS OR ANY DEFECTIVE
PRODUCT WHETHER THE DEFECT IS
WARRANTED AGAINST OR NOT,
WHETHER THE CLAIM IS BASED UPON