PCTEL IBflex, Справочник по аппаратуре

Страница: 30 / 42

SeeGull
®
IB flex
®
Reference Manual
PCTEL, Inc. Page 30 of 42 Rev T
8. Support
This section provides support information,
including contacts, warranty information,
calibration notice, and technical
specifications.
8.1. Contact Information
Phone Numbers
Departments Contact Information
C
USTOMER
S
UPPORT
/
RMA R
EQUESTS
+1-240-460-8833
Q
UALITY
M
ANAGER
+1-301-444-2045
Table 1: Phone Numbers
Email Addresses
Departments Contact Information
P
RODUCT
F
EEDBACK PRODUCTFEEDBACK
@
PCTEL
.
COM
C
USTOMER
S
UPPORT
/ RMA
R
EQUESTS
SUPPORT
.
RFSG
@
PCTEL
.
COM
Q
UALITY
M
ANAGER QUALITY
.
RFSG
@
PCTEL
.
COM
Table 2: Email Addresses
8.2. Warranty Information
WARRANTY
PCTEL warrants that the Product will be
free from defects in material and
workmanship for a period of five (5) years
for IB
flex and two (2) years for IB flex Lite,
from the date of shipment under normal use
and operation.
PCTEL’s sole and exclusive
obligation under the foregoing warranty
shall be, at its option, to repair or replace
any defective Product, which fails during the
warranty period, provided that PCTEL
receives written notice of the defect during
the warranty period. The expense of
removal and reinstallation of any item(s) of
equipment is not included in this warranty.
This warranty shall only apply to the Product
purchased or licensed and shall not apply to
any other equipment and its removal and
reinstallation. THE FOREGOING
WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR
PURPOSE. Repair or replacement in the
manner provided above shall be the sole
and exclusive remedy of Buyer for breach of
warranty and shall constitute fulfillment of all
liabilities of PCTEL with respect to the
quality and performance of the Products.
PCTEL shall have no obligation to make
repairs or replacement necessitated by
catastrophe, fault, negligence, misuse,
abuse or accident of Buyer or other users.
IN NO EVENT SHALL PCTEL BE LIABLE
FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO BUYER
OR ANY THIRD PARTY ARISING OUT OF
THESE TERMS AND CONDITIONS OR
ANY DEFECTIVE PRODUCT WHETHER
THE DEFECT IS WARRANTED AGAINST
OR NOT, WHETHER THE CLAIM IS
BASED UPON CONTRACT, TORT,
STRICT LIABILITY OR OTHERWISE, NOR
SHALL PCTEL BE LIABLE TO BUYER
FOR ANY AMOUNT EXCEEDING THE
PURCHASE PRICE OF THE PRODUCT.
Warranty Procedures
See Return Material Authorization (RMA)
Process further below.