Patton electronics ForeSight 6100 Element Management System Скачать руководство пользователя

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Chapter 9

Contacting Patton for assistance

Chapter contents

Introduction

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Contact information

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Warranty Service and Returned Merchandise Authorizations (RMAs)

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Warranty coverage

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Out-of-warranty service

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Returns for credit

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Return for credit policy

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RMA numbers

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Shipping instructions

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Содержание ForeSight 6100 Element Management System

Страница 1: ...t Management System User Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com URL www patton com Document Number 09202U2 001 Rev A Part Number 07MD6100EMS UG Re...

Страница 2: ...e property of their respective owners Notices The information contained in this document is not designed or intended for use as critical components in human life support systems equipment used in haza...

Страница 3: ...tion 13 Installation instructions 14 Registration 15 3 Getting started 17 Introduction 18 Creating containers and nodes 18 Adding a container 18 Adding a node pollable device 20 Configuring a node thr...

Страница 4: ...vent Management 36 Database Limit 36 Display Limit 36 Store Events Only on State Change 36 Colorized Icon Using Type Specific Icon 37 Colorized Text Background 37 Email Notification 37 Email Server 37...

Страница 5: ...e 45 Database Manager 45 Start State Polling 45 6 View menu reference 47 Introduction 48 Event Table 48 Event Sub Window 49 Refresh Tree 50 Expand all Branches 50 Collapse all Branches 50 7 Help menu...

Страница 6: ...Page option 58 Telnet option 58 Node panel 59 General Information 59 Events 60 Configuration 60 Firmware 61 Auto Config Push 62 Options 62 Configuration 63 9 Contacting Patton for assistance 65 Introd...

Страница 7: ...uide contains the following chapters Chapter 1 ForeSight 6100 EMS overview on page 7 provides an overview of the ForeSight 6100 EMS Chapter 2 ForeSight 6100 EMS installation on page 13 describes insta...

Страница 8: ...in boldface italic font Italicized Futura type Variables for which you supply values are in italic font Futura type Indicates the names of fields or windows Garamond bold type Indicates the names of c...

Страница 9: ...7 Chapter 1 ForeSight 6100 EMS overview Chapter contents Introduction 8 Nodes 9 Container types 10 Compatibility 11 Minimum system requirements 11...

Страница 10: ...oriented hierarchical display of nested containers which can be easily navigated to access different managed devices After navigating though the nested containers to find a desired node a user can dr...

Страница 11: ...ls the nodes for status information and is notified by the nodes when an event occurs Common events include an element exceeding a preset threshold an element changing state or an SNMP agent generated...

Страница 12: ...unning There can only be one Root container and it cannot be deleted Any container that hold containers is a parent container the container inside the parent is a child container Depending on how it i...

Страница 13: ...60 96 or 120 ports for dial up access 3096RC ForeFront AIS Blade that offers G SHDSL and T1 E1 WAN ports 3095 Digital Access and Cross Connect System DACS provides 16 mDSL ports at rates up to 2 3 Mbp...

Страница 14: ...1 ForeSight 6100 EMS overview ForeSight 6100 EMS User Guide 12 Minimum system requirements...

Страница 15: ...13 Chapter 2 ForeSight 6100 EMS installation Chapter contents Installation instructions 14 Registration 15...

Страница 16: ...D drive 2 The ForeSight 6100 start menu automatically appears see figure 3 Figure 3 Introduction window 3 Click the Next button Continue installing the application by following the displayed instructi...

Страница 17: ...on to register your copy of the ForeSight 6100 EMS Your company s name Your name or the name of the registered user IP address of the device onto which the ForeSight 6100 will be installed MAC address...

Страница 18: ...Sales 3 When registration finishes you will be prompted to restart the ForeSight 6100 application As the Fore Sight 6100 starts or boots a splash screen see figure 6 displays information on operation...

Страница 19: ...er 3 Getting started Chapter contents Introduction 18 Creating containers and nodes 18 Adding a container 18 Adding a node pollable device 20 Configuring a node through the WWW or Telnet 22 Managing e...

Страница 20: ...present and cannot be deleted Building B Physics Engineering which contains a 1001 rack in the Physics department and a ForeFront AIS in the Engineering department would be created under Root as cont...

Страница 21: ...oreSight 6100 displays to the user 4 Choose a type see figure 8 The Chassis type is used if it is representing a Patton ForeFront rack system There is some further con figuration that is possible afte...

Страница 22: ...unity string an SNMP community string is an unencrypted text string that acts as a pass word used to authenticate messages sent between the ForeSight 6100 and the node Usually this string consists of...

Страница 23: ...Choose Icon option see figure 10 is enabled click the menu and select an icon Note By default the option Colorize Icon is selected in the Event Manage ment tab of the Preferences dialog which means t...

Страница 24: ...with the device for information on configuring it via the web browser or Telnet client Managing events The ForeSight 6100 indicates the status of nodes on the heirarchical tree by changing the text b...

Страница 25: ...critical event occurs the operator should address the problem by first locating the node sending the event messages The quickest way is by clicking on containers colored at the same level of severity...

Страница 26: ...indow showing major alarm Figure 15 Event table after problem has been resolved Technical services repairs the problem by rebooting the node at which point the node sends a trap message of information...

Страница 27: ...Export Events 27 Event Items 27 Event ID 27 Event OID 27 Event Value 28 Event Acknowledgment ACK 28 Event Type Severity 28 Event Timestamp 28 Node Items 28 Node Name 28 Node ID 28 Node IP 28 Event ID...

Страница 28: ...from the database see page 30 for details Exit This menu item will exit you from the ForeSight 6100 application see page 30 for details Figure 16 File menu Import Firmware Image The Import Firmware m...

Страница 29: ...Events dialog options Event Items The Event Items section of the Export Events dialog see figure 19 has the following items that determine how much detail about each event is included in the exported...

Страница 30: ...me of the events for example all events from 100 to 1000 you would type 100 in the From box and 1000 in the To box A quicker way to specify large ranges of events is to use the 0 zero Using a 0 in the...

Страница 31: ...click on the Browse button which displays the Save dialog see figure 23 Select the directory where you want the file saved then type the file name in the File Name box If you are saving a file for the...

Страница 32: ...file to overwrite Figure 24 Export All Events dialog Note In a CSV formatted file each line or row of data in the file consists of one record and each field of the record is separated by commas CSV f...

Страница 33: ...tore Events Only on State Change 36 Colorized Icon Using Type Specific Icon 37 Colorized Text Background 37 Email Notification 37 Email Server 37 Monitor s Email 38 Edit Email List 38 Enable Authentic...

Страница 34: ...tainer 43 Selected Container 43 Parent Container 43 Display Name 43 Type 43 Choose Icon 44 Comment 44 Add Node 44 Parent Container 44 Display Name 44 IP Address 45 Community String 45 Type 45 Choose I...

Страница 35: ...it Node A node can be modified from the Edit Node dialog see page 45 for details Database Manager This executes a database manager see page 45 for details Start State Polling This check box toggle sta...

Страница 36: ...tabase Manager This text field contains the file path to an external database manager If the system is using the internal data base no database manager should be defined because as there is no manager...

Страница 37: ...times for the ForeSight 6100 to retry SNMP polling if a response is not received before timeout The range is 0 1000 retries the default value is 0 retries Cache This setting is the number of milliseco...

Страница 38: ...0 is generally sufficient The default is 10 000 Note There is no warning message before old events are overwritten Display Limit This option defines the number of events that any single event table wi...

Страница 39: ...ce a tree can only display one icon per node the colorized icon takes precedence over the user defined icon Colorized Text Background When this option is checked the ForeSight 6100 will colorize the t...

Страница 40: ...This is where email mes sages that go in the To section of an email are specified there can be multiple addresses To specify an email right click the Add New Email button The Notification Options wind...

Страница 41: ...e connecting database and it must exist in the 6100 s class path Since the user is unable to change the classpath this driver must be a single file under the installed 6100 directory Username This is...

Страница 42: ...Push The ACP function has been disabled but it will still notify a user that an ACP situation has been detected see section Prompt User No Push on page 41 Ignore Push ACP is disabled and no notice wi...

Страница 43: ...tion on the changed node Figure 38 Auto Config Push Indication Ignore Push This setting disables ACP completely If a situation occurs that would normally have been detected by the ACP function the For...

Страница 44: ...mal containers which are capable of holding nodes as well as other containers and chassis containers Chassis containers are only assigned to Fore Front chassis because they can control the optional Mo...

Страница 45: ...always be inside another container In other words the newly created con tainer is a child of the parent container The Parent Container menu lets you choose the parent container If a container is bein...

Страница 46: ...tainer cannot be changed it is always a folder icon with a colored background Also if the tool is using type specific icons this option will be disabled Comment This area is used for adding notes and...

Страница 47: ...IF or JPEG format and of any size 16 high x 16 wide or 32 high x 32 wide pixel size is recommended Note The image will not be resized so large or odd sized images should be avoided The type specific i...

Страница 48: ...5 Edit menu reference ForeSight 6100 EMS User Guide 46 Start State Polling...

Страница 49: ...47 Chapter 6 View menu reference Chapter contents Introduction 48 Event Table 48 Event Sub Window 49 Refresh Tree 50 Expand all Branches 50 Collapse all Branches 50...

Страница 50: ...This is the global event table It displays the newest events from all nodes It can only display as many events as were specified in the preferences page Note All tables can be sorted per column by cli...

Страница 51: ...ow is where you can add comments to an event and acknowledge that you have seen the event useful when managing events as described in section Managing events on page 22 The Event Sub Window displays t...

Страница 52: ...h the event in the Event Sub Window click the Apply button to save any changes you have made or click the Close button to close the window without saving changes Refresh Tree This menu option causes t...

Страница 53: ...51 Chapter 7 Help menu reference Chapter contents Introduction 52 User Manual 52 Patton Home Page 52 About 52...

Страница 54: ...Page About see section About Figure 46 Help Menu User Manual Selecting the User Manual menu option causes the Getting Started Guide you are currently reading to be dis played online in portable docum...

Страница 55: ...Container panel 56 Name 56 Worst child severity 56 Comment 56 Disable Severity Propagation 56 The Chassis 56 Proxy Information 57 Choose Proxy 57 Chassis Level Events 57 The Node 58 Node s right clic...

Страница 56: ...ecific Icon on page 37 and col orized text background turned off see Colorized Text Background on page 37 Figure 47 Tree structure Containers In the ForeSight 6100 EMS containers are used to group and...

Страница 57: ...er Edit option Selecting the Edit option displays the Edit Container dialog which enables a user to modify a selected container see section Edit Container on page 43 for details Figure 50 Container co...

Страница 58: ...tion Selecting Disable Severity Propagation prevents this container from informing its parent container of its current severity Re Enable Propagation on Severity Change causes Disable Severity Propaga...

Страница 59: ...communication with the 6103 alarm card will be shown in the list currently only the Patton Model 3096RC has this capability There must be at least one Model 3096RC blade in the chassis to act as a pro...

Страница 60: ...anipulating the node Figure 55 Node context sensitive menu Edit option Selecting the Edit option displays the Edit Node dialog which enables a user to modify a selected node see sec tion Edit Node on...

Страница 61: ...name implies General Information is displayed on this page as well as items that affect the general state of the box Disable E mail Notification causes the ForeSight 6100 EMS to ignore events generat...

Страница 62: ...lumn header Figure 58 Configuration dialog Configuration The Configuration tab is where you can do the following Get a node s configuration information by clicking the Get Configuration button The con...

Страница 63: ...ring is used the ForeSight 6100 EMS will download an invalid config uration In either case a success message is displayed to the user Note Because of the way that HTTP works the Set Configuration will...

Страница 64: ...er approves Prompt user no push the ACP capability is disabled so it only notify a user that an ACP situation has been detected Ignore push ignore ACP situations The Auto Config Push tab see figure 60...

Страница 65: ...ion on the changed node Use Global Option When this option is set the global ACP settings are in effect see Auto Config Push ACP options on page 40 for details about global settings Configuration This...

Страница 66: ...8 Tree structure reference ForeSight 6100 EMS User Guide 64 The Node...

Страница 67: ...r contents Introduction 66 Contact information 66 Warranty Service and Returned Merchandise Authorizations RMAs 66 Warranty coverage 66 Out of warranty service 66 Returns for credit 66 Return for cred...

Страница 68: ...arefully tested before ship ment All of our products are backed by a comprehensive warranty program Note If you purchased your equipment from a Patton Electronics reseller ask your reseller how you sh...

Страница 69: ...request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1000 and speaking to a Technical Support Engineer By sending an e mail to returns patton com All returned...

Страница 70: ...9 Contacting Patton for assistance ForeSight 6100 EMS User Guide 68 Warranty Service and Returned Merchandise Authorizations RMAs...

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