Installation, Operating and Service Manual
For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 5 & 6 and
throughout the manual.
© 20.3.2011 Firemakers Limited Page 33
your convenience. The Igniter is easily replaced by removing the right panel using an 8mm socket. The same 8mm
socket can be used to remove the Igniter which is located at the centre of the Fire on the back of the Firebox.
6. If the Fire lights and appears to operate normally then goes out after 20 minutes the Fire has timed out because the
Exhaust Temperature Sensor did not detect a temperature rise within the 20 minutes provided for ignition. This
symptom presents when hard (slow ignition) occurs. If the Fire fails to light again, check the Exhaust Temperature
Sensor which is located on the side of the Exhaust Fan. Ensure that the Exhaust Temperature Sensor is correctly
positioned under the retaining clamp.
7. Summary of remedial actions:
Clean the Burn Pot Liner
Ensure that the Burn Pot Liner is correctly positioned (Refer to page 38)
Ensure that the Burn Pot Ash Slide is closed
Ensure that the Ash Pan is firmly closed.
Ensure that the Firebox Door is firmly closed
Ensure that the Hopper is at least ¼ full
Carry out weekly maintenance
Check that the igniter is functioning
Check the Thermisistor position
Carry out annual maintenance
NOTE:
Every now and again a pellet will block the Burn Pot Liner Ignition Port; this is a random event and may
account for the occasional ignition failure.
PCB. CONTROLLER
When the display is powered up, “PARKWOOD” then the firmware revision number displays, ie. “1.12”
If the display fails on initial starting ensure that the fire was plugged in to the mains supply at least five minutes before
turning the fire on; this enables the super capacitor to commence charging and enables the Display (See pre-operation
note 2 on page 22).
MASTER RESET
If at any time the PCB Controller becomes unresponsive, performs unusually or appears to lock up at any time; press
the “Off” switch until “RESET OK” displays, this takes 15 seconds, this function will clear the memory (RAM) and reset
the Controller to factory default settings. When this reset is successfully carried out, the display will show “Reset OK”.
The fire will resume in standby mode. Keeping the switch pressed after 8 seconds will enable the diagnostic routine
and display information about the controller.
If there is no display on the controller, check the transformer fuse
FREQUENTLY ASKED QUESTIONS
NO FUEL
After I turn the fire on,
“No Fuel” displays on the Control Panel.
The Exh
aust Temperature Sensor (Thermisistor) has not detected a temperature rise. Pressing the “ON / OFF” switch
will remove this display. Check that there is fuel in the hopper.
If the fire did not ignite:
This could be because the Burn Pot Liner Ignition Port was not correctly aligned (Refer to
the instructions on the page 38), the Ash pan is not sealed closed, the Burn Pot Ash Slide is not closed, the Firebox
Door Seal is not providing a good seal or the Ignitor is not working (Check the fuses).
Did the fire ignite then go out?
The Exhaust Temperature Sensor (Thermisistor) located on the side of the Exhaust Fan may not be correctly
positioned under the locating tab on the exhaust fan.
