Installation, Operating and Service Manual
For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 5 & 6 and
throughout the manual.
© 20.3.2011 Firemakers Limited Page 26
Do not allow the pellets to exceed this depth. If you suspect you are using a poor quality fuel check the level
of pellets in the Burn Pot Liner on a regular basis.
As a guide, make sure the pellets do not get above the row of holes on the front and rear of the Burn Pot Liner. To
remove excess ash / clinker from the Burn Pot Liner:
Pull the Air Damper Rod (On the right side of the fire) fully out.
Open the Firebox Door and use a poker to dislodge / scrape the ash so that it falls through the holes in the
bottom of the Burn Pot Liner.
Close the Firebox Door and return the Air Damper Rod to the correct position.
Open the Ash Slide by pulling the knob on the left side of the fire fully out to allow the ash to drop into the ash
pan. Close the Ash Slide.
Ordinarily, cleaning the Burn Pot Liner once a day is adequate, however if very poor quality fuel is used, this procedure
may need to be carried out up to every two hours or so.
Ordering a second Burn Pot Liner from your Distributor is also helpful if you burn your pellet fire for extended periods.
INSUFFICIENT AIR
If the Fire has insufficient air there will be tall lazy flames with dark orange tips. You will see wisps of black smoke at
the tips of the flames. Black and dirty conditions will present in the Firebox and on the Glass Door. Pellets will build up
in the Burn Pot Liner. If the Fire does build up with too much unburnt fuel in the Burn Pot Liner, turn the heat down to a
low setting and open the manual Damper by pulling the Air Damper Rod fully out until the excess pellets have been
burnt away. If there is a buildup of clinker or ash, you may need to use a poker/scraper to dislodge it, poor quality fuel
may necessitate this every 2-hours or so. This buildup / clinker will prevent optimum combustion and cause carbon to
form in the Firebox, on the Glass and cause automatic ignition failures. Always keep the hopper at least ¼ full.
TOO MUCH AIR
If the Pellet Fire has too much air the flames will be short brisk flames like a blowtorch. In this instance the Flue will
become hotter than usual because too much heat is being vented into the Flue instead of being converted into room
heat by the Heat Exchangers. The pellets will burn away quickly and the flames will reduce quickly. The flames may
disappear and the Fire may blow out if poor quality fuel is being used. Always keep the hopper at least ¼ full.
The optimum flame is an active bright yellow/orange flame.
CLINKER & ASH BUILD UP
Clinker is silica (sand) or other impurities (Ash) in the fuel that will form a hard mass in the Burn Pot Liner during the
burning process. This hard mass will block the airflow through the Burn Pot Liner and adversely affect the performance
of the Fire. Any fuel, even approved types of fuel may tend to clinker.
The
Parkwood Pellet Fire
has been designed so that the Burn Pot Liner can be cleaned while the fire is still operating
so that the pellets can be maintained at the recommended depth of 10-15mm.
Do not allow the pellets to exceed this depth. If you suspect you are using a poor quality fuel check the level
of pellets in the Burn Pot Liner on a regular basis.
As a guide, make sure the pellets do not get above the row of holes on the front and rear of the Burn Pot Liner. To
remove excess ash / clinker from the Burn Pot Liner:
5. Pull the Air Damper Rod (On the right side of the fire) fully out.
6. Open the Firebox Door and use a poker to dislodge / scrape the ash so that it falls through the holes in the
bottom of the Burn Pot Liner.
7. Close the Firebox Door and return the Air Damper Rod to the correct position.
8. Open the Ash Slide by pulling the knob on the left side of the fire fully out to allow the ash to drop into the ash
pan. Close the Ash Slide.
Ordinarily, cleaning the Burn Pot Liner once a day is adequate, however if very poor quality fuel is used, this procedure
may need to be carried out up to every two hours or so.
