22
Symptoms and
status
Error code
Check
Corrective action
Reference
page
A button that was
not pressed on the
operation panel is
responding.
―
―
Press the Setting button again while not touching the
front surface of the operation panel.
10
Operate the buttons with an index finger or little finger.
―
Is
displayed on the operation panel?
Since automatic max. inflate mode is set, the max. inflate
mode operates automatically in response to sitting up,
rolling over to a mattress edge, and sitting on the side of
the bed . It will turn off automatically if the user lies down
at the center of the mattress for 10 seconds. When not
necessary, use the mattress with the mode turned off.
13
Mattress is too
hard.
―
Is an extremely high softness set with the
manual softness control setting?
Manually set the softness while referring to the guide to
softness settings. Alternatively, use automatic softness
control.
11
• Is the max. inflate mode on?
• Is
displayed on the operation panel?
Since the max. inflate mode or automatic max. inflate
mode is on, the internal pressure of the mattress is high.
When not necessary, use the mattress with the max.
inflate mode or automatic max. inflate mode turned off.
13
H02
―
Stop using the product and contact Paramount Bed or
your distributor.
31
Setting value for
automatic softness
control does not
match the user’s
weight.
―
• Is the back section of the bed raised?
• Did the user change position or take a sitting
position?
• Is the user of the product a patient with a
bone projection, hump back, or lower limb
contracture?
The softness is set automatically to match the back rais-
ing state, user lying position, and body shape in addition
to the weight during automatic softness control. This is
not a failure.
11
Does the width setting on the operation panel
not match the width in the printed dimensions
on mattress?
Match the width setting on the operation panel to the
width in the printed dimensions on the mattress.
9
Automatic max.
inflate mode is not
operating.
―
Is automatic max. inflate mode not set?
Set automatic max. inflate mode.
13
Is the user sitting down on the side of the bed
in a position outside of the position sensor de-
tection range?
The detection range of the position sensor is an area at
the mattress center extending one third the length of the
mattress. Have the user sit down on the side of the bed in
a position inside of the sensor detection range?
13
Is the back section of the bed raised?
When the back angle of the bed is 20° or more, only
rolling over to a mattress edge and sitting on the side
of the bed are detected. Sitting up is not detected. This
is not a failure.
13
Is the SF sensor off mode set?
Automatic max. inflate mode will not function in this
state. Insert the power plug into the outlet while press-
ing the Setting button.
21
―
Correct detection may not be possible depending on the
operating environment and the movement and posture
of the user. This is not a failure.
13
U31, U33,
U35
Is the position sensor connected properly?
Connect the position sensor properly.
5
Automatic max.
inflate mode oper
-
ates unexpectedly.
―
―
Even if the automatic max. inflate mode operated un
-
expectedly, it will turn off automatically if the user lies
down at the center of the mattress for 10 seconds.
When not necessary, use the mattress with the auto-
matic max. inflate mode turned off. This is not a failure.
13
Back support does
not operate.
―
Is back support not set?
Set back support.
11
Is the sleep position close to a mattress edge?
Back support is disabled because the position sensor
detected that the sleep position is near a mattress edge.
Go to sleep at the center of the mattress.
―
U31, U32
Is the position sensor connected properly?
Connect the position sensor properly.
5
U34
Is the mattress installed properly?
Install the mattress properly.
4
Inside of the pump
makes a knocking
sound.
―
―
It is working properly. This is not a failure.
―
Pump is noisy.
―
Is the pump installed in the correct position?
Install the pump correctly by following the specified pro
-
cedure.
5
Is the “Preparing” indication on the operation
panel lit?
Fast inflation is performed while the “Preparing” indication
on the operation panel is lit or during the back raise/low-
er pressure relief operation so the operation sound be-
comes louder than normal operation. This is not a failure.
9
There is an abnor-
mal odor.
―
Do you perform maintenance regularly?
See “1. Maintenance” and then perform maintenance.
18
Small flow air cells
(SF cells) expand-
ed in the max.
inflate mode.
The “Preparing”
indication takes
time to turn off in
the max. inflate
mode.
―
―
After the power turns on, the max. inflate mode first ex
-
pands and contracts the SF cells to check the operation
and then turns the “Preparing” indication off. This is not
a failure.
―
