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Pantum

Monochrome Laser Printer

Service Manual

P1000/P2000 Series

Содержание P1000 Series

Страница 1: ...Pantum Monochrome Laser Printer Service Manual P1000 P2000 Series...

Страница 2: ...Co Ltd Reproduction adaptation or translation without prior written permission is prohibited except as allowed under copyright laws Disclaimer The information contained herein is subject to change wi...

Страница 3: ...rinter since the printer may be a fire hazard Laser Safety Statement and Safety Information Since radiation emitted inside the device is completely confined within protective housings and external cov...

Страница 4: ...e housing in place or the laser may damage the service operators eyes When servicing the printer make sure all parts are accounted for and properly reassembled or the printer may not operate properly...

Страница 5: ...lled out from the electrical outlet Touching the power supply plug with a wet hand can result in an electric shock Parts of the printer will be hot after printer operation Do not touch the fuser unit...

Страница 6: ...Install print cartridge subassembly 12 2 3 2 Print a test page 14 2 3 3 Driver installation 15 2 4 Printing method 19 2 4 1 Printing from automatic insertion tray 19 2 4 2 Printing from manual feed sl...

Страница 7: ...ble engine panel 52 4 3 11 Disassemble fixing unit 53 4 3 12 Disassemble transfer unit 54 4 3 13 Disassemble LSU 55 4 3 14 Main motor 56 4 4 Lubrication 56 4 4 1 Gear lubrication 57 4 4 2 Shaft lubric...

Страница 8: ...vii 6 3 4 Paper jam 79 6 3 5 Image defects 83...

Страница 9: ...1 Chapter 1 Product description 1 1 Features 1 2 Overview 1 3 Specification...

Страница 10: ...essive images 3 Low operating costs Economically priced printer cartridges and an impressive 2 300 page high yield printer cartridge option provide low operating cost with minimal interruptions to the...

Страница 11: ...3 1 2 Overview 1 2 1 Front view 1 Output bin Cartridge cover 2 Control panel 3 Paper discharge tray 4 Manual feed guide 5 Automatic feed guide 6 Paper stop 7 Manual feed slot 8 Automatic paper tray...

Страница 12: ...4 1 2 2 Rear view 1 USB interface connector 2 Power receptacle 3 Power switch Right side cover Rear cover...

Страница 13: ...scharge Printed face down Basic features Warm up 24 seconds Print first sheet P1000 Series 11seconds below P2000 Series 10seconds below A4 80g Print speed P1000 Series 16ppm A4 80g P2000 Series 20ppm...

Страница 14: ...ay 1 automatic feed Applicable sheet weight 60g 105g Max size 216 356 LGL Min size 105 148 A6 Tray 2 manual feed Applicable sheet weight 60g 163g Max size 216 356 LGL Min size 105 148 A6 Only one pape...

Страница 15: ...Statement 140 x 216 mm A5 148 x 210 mm A6 105 x 148 mm Envelope No 10 Env 105 241 mm Monarch Env 98 191 mm DL Env No 5 Env 110 220 mm C5 Env No 7 Env 162 229 mm C6 Env 114 162 mm ZL No 6 Env 230 120 m...

Страница 16: ...8 Chapter 2 Installation and basic operation 2 1 Installation Requirements 2 2 Unpack the Box 2 3 Printer Installation 2 4 Printing Method 2 5 Control Panel Operation...

Страница 17: ...lace the equipment near a standard power supply socket so it can easily be unplugged in the event of an emergency Only use the printer within the following temperature and humidity ranges Temperature...

Страница 18: ...server2008 32 bit Chinese Windows server2008 64 bit Chinese Vista 32 bit Chinese Vista 64 bit Chinese Windows7 32 bit Chinese Windows7 64 bit Chinese Windows 2000 32 bit English Windows XP 32 bit Engl...

Страница 19: ...npack the box Printer 1pcs Print cartridge 1pcs USB interface cable 1pcs Power cord 1pcs CD ROM 1pcs Quick setup guide 1pcs Pantum warranty 1pcs Note Some parts and components will vary in different c...

Страница 20: ...gently and evenly to disperse the toner in the print cartridge 3 Remove the protective cover transport lock on the bottom of the cartridge 4 Open the cartridge cover and use the guides along the sides...

Страница 21: ...13 5 Close the cartridge cover and power on the printer The yellow indicator light should be off 6 Print a test page...

Страница 22: ...the discharge cover is closed and the AC power supply cable is plugged into the wall and into the printer 3 Switch on the printer check whether the indicator light is ready 4 Press the button on the...

Страница 23: ...screen doesn t appear please click My Computer and open CD ROM and then double click Setup exe To install the printer driver 1 Put the CD ROM that came with your printer in the CD drive of your PC The...

Страница 24: ...fferent than the printer being installed the driver installation will fail 3 Select the language from the drop down list then click Next Before clicking Next you can click the Installation Information...

Страница 25: ...tallation will terminate 5 The installation will begin copying files to your computer Do not turn off the computer or run other operations while the driver is copying files to your computer 6 When all...

Страница 26: ...ver updates and other alerts to keep your printer up to date If you want to reinstall or update the driver remove the old driver first If you do not remove the previous driver before reinstallation th...

Страница 27: ...sheets for heavier bond 3 After loading paper into the automatic paper tray or manual feed slot adjust the feed guides snuggly against the sides of the paper 2 4 1 Printing from automatic insertion tr...

Страница 28: ...manual feed slot the printer will always print to that media first Load a piece of paper or an envelope into the manual insertion tray using both hands Note 1 Load the paper on the manual insertion tr...

Страница 29: ...revious page has fed completely through the slot until all pages have been completed Note Make sure the paper discharge extender is raised to avoid documents slipping for the output bin We suggest tha...

Страница 30: ...d the same size envelope in the driver as the envelopes you plan to print Do not use manual duplex printing with envelopes Most envelopes will work properly in the printer But some may have problems i...

Страница 31: ...back into the printer Using the manual duplex printing function can lead to paper jams or poor printing quality For information about how to deal with paper jams refer to Section 6 3 Using the automa...

Страница 32: ...r Using the manual feed slot 1 Load the appropriate media into the manual feed slot before printing The printer will start in manual feed mode automatically when you complete this step 2 Check the Man...

Страница 33: ...nd the leading edge top of the page feeding into the printer first 7 Click Continue on the Status Monitor 8 Continue feeding each sheet of paper one page at a time with the back side up and the leadin...

Страница 34: ...continuing a job that may have been interrupted due to a paper out condition finishing the first side of a manual duplex job or other similar reason 2 The ATTENTION indicator Red indicates an error O...

Страница 35: ...o the printer but it is not printing If the Ready LED indicator is flashing continually with no output press the Continue cancel button to print the data currently residing in memory There is no paper...

Страница 36: ...Printing Press and hold Cancel the current print job Error There is a job printing Press and hold Cancel the current print job Out of paper Load paper The printer will resume printing automatically Mi...

Страница 37: ...o print test page using the Control Panel button Hold down the button for 3 minutes the printer will print a test page automatically To print test page using the printer driver If you are using the Pa...

Страница 38: ...current settings by using the printer driver Select Pantum P1000 P2000 series in Start menu and find P1000 P2000SM EXE Then double click this item to open the following status page and click Print In...

Страница 39: ...31 Chapter 3 Operation Theory 3 1 Electronic Configuration 3 2 Structure...

Страница 40: ...itry Low voltage power supply module High voltage power supply module RAM module Data control module External devices Operating module Control Panel Engine control module Imaging system Laser unit Mot...

Страница 41: ...er operation theory The print controller manages the entire printing process as illustrated below PC Printer driver Print command and image data Print Controller Engine controller State Upload VIDEO c...

Страница 42: ...ck diagram of the print controller ASIC circuit USB module CPU SDRAM Interface Image processing module ROM interface Image interface GPIO IIC interface module UART interface 20 PIN engine interface US...

Страница 43: ...35 3 2 Construction 3 2 1 Print engine imaging system...

Страница 44: ...er Control panel Motor Gear assy Right side cover Right guide Top protective cover of LSU Top cover Discharge tray Rear cover Fixing assy Transport Unit LSU assy Printer frame Data board Left guide Hi...

Страница 45: ...of the OPC after it has been exposed 5 Supply Roller 1 Removes any residual toner on the developer roller from the previous print image 2 Supplies new toner for the developer roller 3 Charges the tone...

Страница 46: ...charge on the surface of the OPC Exposure When the photoconductor OPC is exposed to the laser beam the charge on the OPC is removed The area on the OPC that was not exposed maintains its charge creat...

Страница 47: ...causes the toner to adhere to the area of the exposed OPC to form a visible image Transfer When the sheet to be printed on goes between the transfer roller TR and OPC a high voltage is exerted on the...

Страница 48: ...the OPC Fix A heating roller set at the designated temperature melts the toner onto the sheet when the sheet passes between it and the pressure roller The pressure roller solidifies the toner by press...

Страница 49: ...sor Optical Sensor Bottom right of the transport unit Feed Sensor Optical Sensor Bottom right of the transport unit Exit Sensor Optical Sensor Top left of the engine board Print cartridge top cover sw...

Страница 50: ...42 Chapter 4 Disassembly and reassembly 4 1 Safety precautions 4 2 Disassembly process fig 4 3 Disassembly process 4 4 Lubrication 4 5 Lead free solder instruction...

Страница 51: ...the printer 1 Pay attention to the warning labels on the printer 2 Do not lose screws gaskets or the other disassembled parts and accessories 3 Lube the gears properly as described in this chapter 4...

Страница 52: ...44 4 2 Disassembly flow chart...

Страница 53: ...Unplug the AC power cord from the printer port 4 3 2 Print cartridge subassembly 1 Remove the print cartridge after opening the discharge tray add the protective cover to the bottom of the print cart...

Страница 54: ...46 4 3 3 Paper tray Remove any sheets from the automatic paper tray or manual feed slot and push the paper stop to its innermost position then close the automatic paper tray...

Страница 55: ...rd tools Please use a smooth rounded tool with a thickness of about 1 mm to 1 5mm 4 3 5 Top cover 1 See section 4 3 4 above After removing the rear cover you can open the discharge tray to release the...

Страница 56: ...48 then release them to remove the top cover...

Страница 57: ...e two screws after releasing the front cover then loosen four hooking tabs and remove the front cover Note To avoid damaging the hooking tabs please use a soft rounded tool with thickness of about 1 1...

Страница 58: ...50 2 Release bottom screws 3 Loosen hooking tabs gently and then remove the right side cover...

Страница 59: ...51 4 3 8 Disassemble left side cover 1 See section 4 3 6 Release two top screws after removing front cover 2 Release bottom screws 3 Loosen the hooking tabs gently and then remove the left side cover...

Страница 60: ...tion 4 3 7 Release the three screws after removing right side cover and then remove the data board 4 3 10 Disassemble engine panel 1 See section 4 3 9 Release the three screws after removing data boar...

Страница 61: ...fixing unit 1 See sections 4 3 7 and 4 3 8 Release four screws after removing right side cover and left side cover separately and then disassemble engine side board Note When disassembling engine sid...

Страница 62: ...he left 3 Release three screws on the right and then disassemble fixing unit 4 3 12 Disassemble transfer unit 1 See section 4 3 11 Remove five screws at corners and bottom of development unit and then...

Страница 63: ...55 4 3 13 Disassemble LSU 1 See section 4 3 6 Remove two screws at right and left after disassembling front cover and then remove LSU upper frame cover...

Страница 64: ...rews which fix the motor after removing LSU and then disassemble motor 4 4 Lubrication To ensure the smooth movement of mechanical parts and the electric transport of printer lubrication oil must be a...

Страница 65: ...57 4 4 1 Gear lubrication Note Heat roller gear must be coated with high temperature tolerance lubricant Heat roller gear must be coated with high temperature tolerance lubricant...

Страница 66: ...58 4 4 2 Shaft lubricating The lubrication should be applied to shaft and gears and the different shafts need different lubrications Common lubrication Conducting lubrication...

Страница 67: ...older is darker and rougher The part with lead free solder will display shrinkage cracking Observed by 10 times magnification 3 The lead free mark on PCB Mark LF with silkscreen printing or with a lab...

Страница 68: ...melted solder to cool down and solidify and it must be maintained longer in the welding area after removing the soldering iron 7 The welding operation needs local ventilation system and special glove...

Страница 69: ...61 Chapter 5 Regular maintenance 5 1 Cleaning Inside Printer 5 2 Consumables Replacement...

Страница 70: ...o be unable to work normally so regular cleaning is recommended Warnings To avoid damage due to wrong operation please comply with the warnings as follows during any repair procedure Make sure your pr...

Страница 71: ...r Fixing entrance May cause paper jam when dirt accumulates here You can brush the dirt lightly from the printer Heating Roller The heating roller won t stick to toners although some residual toner on...

Страница 72: ...cartridge into the guides then push gently but firmly until the cartridge snaps into place Note Remember to install the cartridge in the printer immediately after taking off the drum shutter to minimi...

Страница 73: ...65 Chapter 6 Error indications and troubleshooting 6 1 Introduction 6 2 Error Indications 6 3 Trouble shooting...

Страница 74: ...ian can use them when trouble occurs Since we cannot foresee every problem we illustrate solutions to some common problems as a reference If the repair technician is able to analyze and diagnose troub...

Страница 75: ...y problem For further information about paper please refer to paper in section 1 3 2 3 Consumables Please check and confirm that The indicator on control panel is on Please refer to Indicator in 2 5 1...

Страница 76: ...comply with the following warnings during any repair work Make sure your printer is powered off before repairing to avoid damage or injury The printer is at a high temperature shortly after usage Do n...

Страница 77: ...aper jam near the discharge tray The red indicator is on while the bicolor indicator is off Indicates a paper jam near the discharge tray Discharge tray opened The red indicator is off while the bicol...

Страница 78: ...ter Trouble causes 1 There is no paper in paper tray 2 The paper sensor doesn t work Solutions 1 Load printing paper 2 Change the paper sensor Paper feed failure Trouble causes 1 Papers are placed imp...

Страница 79: ...isn t installed 3 Chip on print cartridge is damaged 4 There is a poor contact on chip of print cartridge Solutions 1 Install the print cartridge correctly 2 Install the chip in print cartridge corre...

Страница 80: ...a board 3 LSU error Solutions 1 Connect the conductive cord correctly 2 Replace data board 3 Replace the LSU Engine board mismatched Trouble causes 1 Data board mismatches with engine board Solutions...

Страница 81: ...n Change feed roller M2 Endless feeding Trouble causes Solution Wrong electromagnet signal Check input signal of electromagnet make sure the signal wire of electromagnet is normal Weak spring in elect...

Страница 82: ...74 M5 Second feed Trouble causes Solution Paper isn t loaded properly Make sure paper is loaded properly Separation pad is soiled or worn Clean or replace the separation pad...

Страница 83: ...rt is proper or not Check whether the printer driver is installed or not If using Windows OS check the OS program causes printer not working if the printer driver is installed properly Adjust the sett...

Страница 84: ...ow voltage power supply Replace engine board Trouble causes Solution Bad connective wire Make sure the wire is connected properly and good quality wire Bad main motor Change other motors check whether...

Страница 85: ...breaks Make sure the connecting wire on electromagnet is connected properly High voltage power supply error Change the engine board Electromagnet error Change electromagnet Actuator no paper error Cha...

Страница 86: ...lution FFC connecting movement control card and printing control card poorly contacted or unreliable Replace data board Engine board damaged Change for a new engine board Data board error Replace Data...

Страница 87: ...ansfer roller Detect the length of paper less than 80mm The actuator feed is closed too early Check the actuator feed Paper top stays between the feed roller and the transporting roller Feeding delaye...

Страница 88: ...d paper into the paper tray the printer should resume working automatically 2 Press the button on the control panel if it doesn t work and check if the jammed papers are all cleared After that you can...

Страница 89: ...81 Paper Jam at the print cartridge unit 1 Open the discharge tray 2 Release the print cartridge...

Страница 90: ...ling out the paper 5 Put the paper in paper tray in order and conduct the next printing job only after the indicator recovers to the ready state Paper Jam at the Paper Exit Pull the jammed paper out f...

Страница 91: ...of the voltage terminals to developer 2 The developing roller may be stained OPC or charge roller is damaged 3 The transport unit is smoothly and slipping 1 Clean each voltage terminal of the charge s...

Страница 92: ...ed transfer roller are installed improperly or transfer roller s coating or its bottom part is damaged 1 Replace developing roller and try again 2 Replace the left and right spring or shaft Light blac...

Страница 93: ...ains on the back of pages 1 Transfer roller has been smudged 2 Fixing and pressure roller has been smudged 1 Clean or replace transfer roller 2 Clean fixing and pressure roller or change fixing unit P...

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