Action
Yes
No
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
Tray linking does not work
Action
Yes
No
Step 1
a
Check if the trays contain the same paper size and paper type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a
From the control panel, navigate to:
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
For non-touch-screen printer models, press
to navigate
through the settings.
b
Set the paper size and paper type to match the paper loaded
in the linked trays.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a
Make sure that Tray Linking is set to Automatic. For more
information, see
b
Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
Troubleshoot a problem
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