Action
Yes
No
Step 5
a
Make sure that the printer settings for texture and weight match
the paper being loaded.
From the control panel, navigate to:
Settings
>
Paper
>
Media Configuration
>
Media Types
For non
‑
touch
‑
screen printer models, press
to navigate
through the settings.
Note:
Rough paper textures and heavy paper weights may
print more slowly.
b
Print the document.
Is the printer printing slow?
Go to step 6.
The problem is
solved.
Step 6
Remove held jobs.
Is the printer printing slow?
Go to step 7.
The problem is
solved.
Step 7
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
.
b
Print the document.
Is the printer printing slow?
Contact
The problem is
solved.
Troubleshoot a problem
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