Action
Yes
No
Step 2
a
From the control panel, navigate to:
Settings
>
>
Quality
>
Advanced Imaging
>
Color
Balance
For non-touch-screen printer models, press
to navigate
through the settings.
b
Adjust the settings.
c
Print the document.
Does the print appear tinted?
Contact
The problem is
solved.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Visit the place where you purchased your printer.
Troubleshoot a problem
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