background image

 

 

112 

 

3. If the paper does not come out along with the duplex unit, open the tray and remove the jammed 
paper directly from the bottom.   

 

 

 

4. After taking papers jammed out, install the duplex unit back and inspect other parts to the 
product. If it can be ensured that there are no jammed papers, open and close the front cover and 
then the printer will recover printing automatically.   

 

 

Note

   

• After all papers jammed are taken out according to the above steps, close the front 
cover and tidy the papers in paper tray, then the printer will recover to print 
automatically.   
• If the printer still does not start printing, please check that all the jammed paper inside 
the printer has been cleared.   
• If you cannot remove the jammed paper yourself, please contact your local Pantum 
authorized repair center or send the printer to the nearest Pantum authorized service 
center for repair.   
• Printer appearance may differ because of various models and functions, so the 
schematic diagram is only for your reference. 

 

 

 

 

 

Содержание BP5100DN Series

Страница 1: ...Black and white laser single function printer Pantum BP5100 Series User Guide It is recommended that you read this Guide carefully before using the printer...

Страница 2: ...responding license agreement and they are referred for instructions only All other product and brand names herein may be the registered trademarks trademarks or service marks of their respective owner...

Страница 3: ...he printer laser radiation will not leak To avoid laser radiation please do not randomly disassemble the printer The printer follows the provisions of Class 1 laser products under CFR standard The pri...

Страница 4: ...ng the printer make sure the power is turned off Plugging and unplugging the power cord plug with a wet hand can result in an electric shock The fuser unit is hot when and after printing Touching the...

Страница 5: ...device which otherwise may result in fire or electric shock Take care not to spill liquids onto the equipment 12 Do not disassemble the equipment so as to avoid the risk of electric shock Necessary re...

Страница 6: ...e Statement This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled environments This equipment should be installed and operated with a minimum distance of 20c...

Страница 7: ...d interfere with legal communication if interference is found it shall be immediately deactivated and improved until no interference is required Legal communication in the preceding paragraph refers t...

Страница 8: ...irectives 2014 30 EU and 2014 35 EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for us...

Страница 9: ...l installation 33 3 1 3 Method of driver unistallation 40 3 2 macOS system driver installation 41 3 2 1 Driver installation 41 3 3 Add printer to macOS system 44 3 3 1 Add up the printer via USB 44 3...

Страница 10: ...3 5 Mute Printing 72 7 3 6 Auto shut off setting 73 7 3 7 Open Help Document 74 7 4 Cancel printing 74 8 Mobile Print 75 8 1 Android device mobile printing 75 8 1 1 Pantum 75 8 1 2 Mopria mobile print...

Страница 11: ...101 11 Troubleshooting 102 11 1 Cleaning Jammed Paper 102 11 1 1 Paper jam of auto feed tray 102 11 1 2 Paper jam of manual feed tray 104 11 1 3 Middle jam 105 11 1 4 Paper jam of multipurpose feed t...

Страница 12: ...DN BP5101DN BP5105DN Series BP5100DW Series Interface type USB NET WiFi Print Language PDL Control Panel LCD Print Speed A4 40ppm Letter 42ppm Automatic Two Sided Printing NFC TAG Mute printing Suppor...

Страница 13: ...2 1 2 Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord CD Quick Setup Guide Pantum Warranty Note The Pantum Warranty may not be attached in some regions...

Страница 14: ...aser toner cartridge 5 Multipurpose feed tray For placing media to be printed in multi purpose tray 6 Power switch Turn the power on or off and press this button under Ready state to enter energy savi...

Страница 15: ...per length deflector to adapt to paper length 14 Clip of extended tray of the paper tray For adjustment of length extension of the tray Rear View 1 USB Interface For connecting product to computer wit...

Страница 16: ...ze Note The printer can support up to two optional trays If you want to buy optional trays please contact the local dealer who has purchased the printer Printer appearance may differ because of variou...

Страница 17: ...h volume toner cartridge About 6000 Pages Based on ISO 19752 standard Super large volume catridge About 15000 Pages Based on ISO 19752 standard Note The model is subject to increase without notice The...

Страница 18: ...ble to non WiFi model only Please refer to Chapter 1 5 2 1 3 Toner cartridge status indicator Indicate the status of toner cartridge and printer please refer to Chapter 1 5 2 1 4 Menu Open the main me...

Страница 19: ...r status display of LCD control panel Display meanings of WiFi save toner indicator are as follows No Display of WiFi save toner indicator Status Status description applicable to WiFi model only Statu...

Страница 20: ...Orange indicator normally on Toner cartridge error uninstalled ink cartridge unmatching ink cartridge invalid toner cartridge 6 Red indicator normally on Printer errors such as paper error paper out...

Страница 21: ...Big 16K 32K Big 32K Yougata4 Younaga3 Nagagata3 Yougata2 Custom Media weight 60 200 g m Maximum capacity of the tray 60 pages 80 g m Optional Tray 1 2 Media Type Plain paper 70 105g m thin paper 60 70...

Страница 22: ...d print type and size in the print settings so as to get the best print effect Please observe the following standards Types of Print Media Correct Practices Incorrect Practices Label Paper Use labels...

Страница 23: ...ose feed tray to match both sides of the paper Do not apply excessive force otherwise paper jamming or tilting may occur 3 Unfold the stack of paper for feeding to avoid jamming or feeding error place...

Страница 24: ...t after the printing is complete Note Place the side of paper to be printed upwards into the multipurpose feed tray and ensure top of the paper enters the tray first After printing please take out pri...

Страница 25: ...per length and width Note Do not overly squeeze the paper length guide and paper width guide otherwise it could easily lead to deformation of paper 3 Before loading paper please unfold the stacked pap...

Страница 26: ...prevent the paper from slipping and falling after printing If you choose not to raise the output tray we recommend that you immediately remove the printed paper from the printer If more than 250 pages...

Страница 27: ...1 Pull out the optional tray completely from the printer 2 Slide the paper length guide and paper width guide to the slot suitable for paper size to match paper length and width Note Do not overly squ...

Страница 28: ...g m paper 4 Raise the output tray to avoid the printed paper from slipping and falling or immediately remove the printed document after the printing is complete Note If more than 550 pieces of paper 8...

Страница 29: ...B Printing A4 5mm 0 197inch 5mm 0 197inch Letter 5mm 0 197inch 5mm 0 197inch 2 5 Paper application rules Rough textured uneven oil stained and extremely smooth paper will make printing effect poor Ple...

Страница 30: ...omputer via USB cable power the printer and computer on 2 Place the attached installation CD in the computer CD ROM Windows XP system automatically run the installation procedure Windows 7 Vista Serve...

Страница 31: ...ter and computer on 2 Connect the computer to wired network 3 Connect network cable to the network interface of printer to make sure the printer is connected to computer network please refer to Chapte...

Страница 32: ...right corner of the interface to enter the driver installation interface 6 Please click on the One click installation button in Method II and install driver software Note You can put your mouse curso...

Страница 33: ...e has searched several printers click on the One click intallation button and the printer list interface will pop up Please select the printer that you need according to your printer wired network IP...

Страница 34: ...tion status to see if printer is connected with network Please see Chapter 9 4 for how to print 3 1 1 3 1 The printer is not connected with wireless network 3 1 1 3 1 1 Configure wireless network via...

Страница 35: ...ace 5 Click the One click installation button in Method III to install driver software Note You can put your mouse cursor in the One click installation button to check the popup information in order t...

Страница 36: ...you need to install the printer driver with the host ID please check the option Install the printer in the list with host ID 6 After the installation click Print Test Page button If your printer print...

Страница 37: ...e Next button in the lower right corner of the interface to enter the driver installation interface 5 Please click on the One click installation button in Method III and install driver software Note Y...

Страница 38: ...lect Configure the print via USB and install on the printer list interface and check the USB printer option Click the Confirm button and the wireless network configuration interface will pop up Input...

Страница 39: ...driver Connect the computer to printer via a direct WiFi connection It is applicable to wireless network without infrastructure mode but it still needs scenario of temporary use of printer via wireles...

Страница 40: ...puters may be unable to auto play the CD beacase of system configuration Please double click Computer icon find DVD RW driver then double click DVD RW driver to run the installation procedure 4 Read a...

Страница 41: ...program Windows 10 system When the DVD RW driver window pops up from the lower right corner of Computer desktop click anywhere in the pop up window then click Autorun exe to run the installation progr...

Страница 42: ...ne click installation button to enter installation process if your software has searched only one printer The process may need some time and the duration is related to your computer configuration Plea...

Страница 43: ...the printer and computer are in the same network Please see Chapter 5 4 for how to check When the printer IP address changes under printer driver installed with host ID you can also directly print wi...

Страница 44: ...the DVD RW driver window pops up from the lower right corner of Computer desktop click anywhere in the pop up window then click Autorun exe to run the installation program Note Some computers may be...

Страница 45: ...up window then click Autorun exe to run the installation program Windows 10 system When the DVD RW driver window pops up from the lower right corner of Computer desktop click anywhere in the pop up wi...

Страница 46: ...ration is related to your computer configuration please wait patiently 12 After the installation click Print Test Page button If your printer prints the test page successfully it means that you have i...

Страница 47: ...VD RW driver then double click DVD RW driver to run the installation procedure 4 Read and agree to the terms contained in the End User License Agreement and the Privacy Policy click the Next button in...

Страница 48: ...earched please click Refresh to search again When the printer IP address changes under printer driver installed with host ID you can also directly print without re installing the driver If you need to...

Страница 49: ...pop up window then click Autorun exe to run the installation program Windows 10 system When the DVD RW driver window pops up from the lower right corner of Computer desktop click anywhere in the pop...

Страница 50: ...nges under printer driver installed with host ID you can also directly print without re installing the driver If you need to install the printer driver with the host ID please check the option Install...

Страница 51: ...the example in the following operation The information on your computer screen may differ because of multiple operating systems 1 Click the Start menu of computer and then click All programs 2 Click P...

Страница 52: ...ay need to know the Bonjour name of printer Please print the Network setup page to view it Please refer to Chapter 9 4 3 2 1 Driver installation macOS 10 11 is taken as the example in the following op...

Страница 53: ...gree on the prompt window popping out to accept the licensing agreement 6 Click Install 7 Input computer password and click Install Software 8 Click Continue Installation on the prompt window popping...

Страница 54: ...figuration When configuration is completed unplug USB cable and then on the pop up Add Printer interface you may add the network connected printer refer to Chapter 3 3 for how to add printer Click No...

Страница 55: ...d up the printer via wireless connection 1 Turn the power of printer and computer on 2 Make sure the wireless network connection between computer and printer is set up Note In case of basic structure...

Страница 56: ...SB cable the system will recognize and add AirPrint automatically If AirPrint printer of network connection is added then the connecting USB cable should be disconnected first before adding the printe...

Страница 57: ...address under the influence of network environment You can check the IP address of printer by printing Network setup page out please refer to Chapter 9 4 for printing method or check network informati...

Страница 58: ...ess network setup and WiFi Protected Setup WPS Important Before wireless network installation you must learn about the service set identifier SSID and password of your access point in order to use the...

Страница 59: ...for installation in the following interface Click Next 2 1 The computer has been connected to wireless network 1 The currently wireless network currently connected to computer is selected as wireless...

Страница 60: ...onnected to wireless network Input the SSID case sensitive and password of access point wireless router in the interface below Complete configuration according to interface prompt Note If you do not k...

Страница 61: ...ion Select No I don t have a USB cable in the interface below and then click Next 1 Use WPS method to perform steps below to start wireless network on printer Please refer to Chapter 5 1 2 for detaile...

Страница 62: ...has wireless network function 5 1 2 2 WiFi Protected Setup WPS method 1 Turn on the power of printer and access point wireless router 2 Make sure the printer is in ready state Note If the printer is...

Страница 63: ...r 2 Before connecting to printer hotspot turn on direct WiFi connection of the printer by short pressing WiFi button on the panel Note Short press WiFi button on the printer panel to automatically pri...

Страница 64: ...ect the wireless receiving around printer Signal receiving may be affected if the router is away from the printer or there is an obstacle between them Turn the power of access point wireless router an...

Страница 65: ...window that is to say your printer and computer are in the same network If RTT is not indicated in the window please refer to Chapter 5 to re configure the printer wireless network Note Please refer...

Страница 66: ...ers are suggested to use Microsoft Internet Explorer 8 0 or higher version or Firefox 1 0 or higher version Mac users are suggested to use Safari 4 0 or higher version No matter what kind of browser y...

Страница 67: ...ting to its network interface with network cable 2 In case of wireless network model the printer can be connected to wireless network via wireless network setup tools or WiFi Protected Setup WPS pleas...

Страница 68: ...ting and management IPv6 local link address local IPv6 address set up by oneself addresses beginning with FE80 Stateful address IPv6 address set up by DHCPv6 server if there is no DHCPv6 server in net...

Страница 69: ...dress book set e mail notification and sleep time via machine setup page 6 2 3 1 Set up e mail notification If you set up e mail notification an e mail will be sent to the mail address specified by yo...

Страница 70: ...ease refer to Chapter 6 1 for login method 2 Click User Management and then click Restore to Factory Settings to recover factory settings The printer will restart automatically after factory settings...

Страница 71: ...Printing Collate Print Reverse Print N in 1 Poster Print for Windows Operation System only Zoom Print Booklet printing Custom Size Note Windows 7 is taken as example in the above description You can r...

Страница 72: ...responding model 3 Click Printer Properties Preferences to configure printing 4 Enter the Paper options interface you can set paper size and type paper source and orientation as needed 5 Click OK to f...

Страница 73: ...Auto Select the printer will select the appropriate tray to print according to your paper settings 7 2 2 2 Automatic tray printing Before printing make sure that the print media of appropriate size is...

Страница 74: ...te size is loaded in the automatic tray Note For precautions on loading paper see Paper and Print Media Special paper such as envelope paper and film paper can only be printed through the multi purpos...

Страница 75: ...rinting make sure that the print media of appropriate size is loaded in the optional tray Note For precautions on loading paper see Paper and Print Media For the type of media to be printed with the a...

Страница 76: ...Change setup in the window popping out 1 Click File menu Print 2 Change setup in the window popping out and click to save the preset Select preset every time before printing or print according to def...

Страница 77: ...per size of duplex printing unit As for duplex printing of A4 papers the slide should be adjusted to the A4 position as for Letter Legal Folio and Oficio duplex printing the slide should be adjusted t...

Страница 78: ...67 3 Adjust paper size slide to A4 or Letter position to finish setting up 4 Install the duplex unit in the printer...

Страница 79: ...out auto duplex printing 1 Open the print job to be printed from the application such as a Notepad 2 Select Print from the File menu 3 Select printer of the corresponding model 4 Single click Prefere...

Страница 80: ...69 5 Select the Duplex in Basic tab and then select Long Edge or Short Edge 6 Single click OK to finish printing setup Click Print to realize auto duplex printing...

Страница 81: ...ing paper types A4 Letter Legal Oficio or Folio Since Booklet always goes with duplex printing when it is selected Deplux will be checked authomatically and cannot be unchecked 1 Open the file to be p...

Страница 82: ...ft to complete print settings Click Print to print the booklet Note Documents will be re paged after selecting booklet printing It will print two pages on each side of the paper and then fold out of i...

Страница 83: ...er because of multiple operating systems 1 Enter the Start menu Control Panel view Devices and Printers 2 Right click printer and select Printer properties in the pull down menu 3 Enter the Secondary...

Страница 84: ...ers 2 Right click printer select Printer properties in drop down list 3 Enter Secondary Settings option and set Auto shu off setting 4 Click OK to finish setting Note For printer provided with LCD con...

Страница 85: ...Operation System only The help document contains the user guide where you can find the information on print settings 7 4 Cancel printing The current printing work can be cancelled in printing process...

Страница 86: ...y preparations 1 A printer that has wireless network function 2 Android mobile device 8 1 1 4 How to use Pantum 1 Turn on printer power 2 Click PANTUM icon on the main screen of an Android device and...

Страница 87: ...All other printing plug ins should be shut down when you use Mopria mobile printing function The printing steps may varied by applications taking Adobe Reader as an example for explanation 1 Turn on...

Страница 88: ...ile device generally on the printer and then wait for several seconds then the printer application will start and the mobile device will connect to the printer Note For some mobile devices NFC antenna...

Страница 89: ...port AirPrint function can realize AirPrint printing Please check if there is AirPrint mark on the packaging of the printer in order to identify if the printer supports AirPrint function 8 2 2 1 Opera...

Страница 90: ...fails please inspect if the iOS device is connected to the wireless network where the printer is connected to If the iOS mobile device did not detect any printer check whether the printer is powered...

Страница 91: ...9 1 1 Language Setting Language Setting is used to select the language to be displayed on the control panel 1 Press Menu to enter the Menu Settings interface 2 Press OK to select the System Setting op...

Страница 92: ...enu to enter the Menu Settings interface 2 Press OK to select the 1 System Setting option 3 Press direction key or to select Sleep time Set option and press OK key to set the corresponding sleep time...

Страница 93: ...printing cost When save toner mode is on the printed color will be lighter Save toner mode is off by default 1 Press Menu to enter the Menu Settings interface 2 Press OK to select the System Setting o...

Страница 94: ...se When mute mode is on printing will be in a low speed This mode is off by default 1 Press Menu to enter the Menu Settings interface 2 Press OK to select the System Setting option 3 Press direction k...

Страница 95: ...ease refer to Chapter 6 2 4 9 1 6 Print a Page for Clean Fix Print a Page for Clean Fix function can clean the toner paper powder and other inpurities so as to realize better printing effect The print...

Страница 96: ...to set off condition and off delay Note Set auto off condition Shutdown under no port state default configuration no port is connected WiFi function deactivated printer is under standby or sleep mode...

Страница 97: ...etwork Set option and press OK key to set Wired network setting wireless network setting and WiFi Direct Note To set IP address subnet mask and gateway press direction key to circularly accumulate val...

Страница 98: ...k status through Network Information 1 Press Menu to enter the Menu Settings interface 2 Press direction key or and select Network Info option and press OK key to view wired network information wirele...

Страница 99: ...on key or and select Prt Info Rept option 3 Press OK key to enter information report print You can print product report according to needs Product reports that can be printed include demonstration pag...

Страница 100: ...10 1 Cleaning the Printer Note Please use mild detergents Some parts of the printer may still be hot for a short period after use When opening the front cover or rear cover to clean the parts inside...

Страница 101: ...along the guide rail Note When removing the toner cartridge put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge 3 Clean the insid...

Страница 102: ...91 4 Wipe the LSU lens of printer gently with dry lint cloth 5 Open the auto feed tray and wipe the pickup roller gently with dry lint cloth...

Страница 103: ...ammable and may cause fire Please pay attention to toner leakage while it is taking out or disassembled In case of toner leakage skin contact with toner or spattering into eyes or mouth please wash it...

Страница 104: ...tention while taking it out to avoid spattering Please place the toner cartridge taken out on paper to avoid large scale spattering of toner When installing do not touch the surface of the toner cartr...

Страница 105: ...ake the toner cartridge out 4 Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 6 times so that the toner inside can be uniformly dispers...

Страница 106: ...drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing 8 Close the front cover Drum component replacement steps 1 Power o...

Страница 107: ...rail 3 Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out 4 Open the package...

Страница 108: ...t along the inner track to finish installing toner cartridge 6 Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish insta...

Страница 109: ...o buy optional trays please contact the local dealer who has purchased the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then unplug the power cord from the pri...

Страница 110: ...g paper see Paper and Print Media For the type of media to be printed with the optional tray see the Paper Specification For the installation of optional trays please refer to the Installation Guide s...

Страница 111: ...e printer body with both hands and remove the optional trays After removing the optional tray you need to update the printer status again For how to update the printer status see Updating the optional...

Страница 112: ...stall the printer driver please refer to How to install Windows printer driver for installation 2 Enter the Start menu Control panel view Device and Printer 3 Right click the printer icon and select P...

Страница 113: ...orrectly and the printer is powered on All of the protective parts are removed The toner cartridge is installed correctly The paper is correctly loaded into the tray The interface cable between the pr...

Страница 114: ...l the jammed paper out 3 After removing the jammed paper reinsert the automatic tray into the printer press the front cover button to open and close the front cover and the printer will resume printin...

Страница 115: ...anual feed tray 1 Gently pull the jammed paper out 2 After removing the jammed paper reload paper into the multi purpose tray press the front cover button to open and close the front cover and the pri...

Страница 116: ...105 11 1 3 Middle jam Note When papers jammed in the middle are taken out please pay attention and do not touch the shaded area shown below in order to avoid burn 1 Pull out the automatic tray...

Страница 117: ...106 2 Gently pull the jammed paper out 3 Installing automatic tray...

Страница 118: ...on on printer 5 Take the laser toner cartridge out along the track For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum please put the laser toner cartr...

Страница 119: ...he laser toner cartridge again and close the front cover then the printer will recover printing 11 1 4 Paper jam of multipurpose feed tray Note When papers jammed in fuser unit are taken out please pa...

Страница 120: ...109 1 Open the rear cover of the printer 2 Open the fuser door using the handles on both sides...

Страница 121: ...110 3 Gently pull the jammed paper out 4 After taking papers jammed out close the back cover and open the front cover and then the printer will recover printing...

Страница 122: ...111 11 1 5 Duplex Unit Jam 1 Remove the duplex printing unit from the back of the printer 2 Remove the jammed paper from the duplex unit...

Страница 123: ...pers jammed are taken out according to the above steps close the front cover and tidy the papers in paper tray then the printer will recover to print automatically If the printer still does not start...

Страница 124: ...113 11 1 6 Paper jam of optional tray 1 Pull out the optional tray 2 Gently pull out the jammed paper...

Страница 125: ...moving the jammed paper reinsert the optional tray into the printer and the printer will resume printing automatically If paper cannot be seen in this area stop and go to the next step 1 Pull out the...

Страница 126: ...115 2 Remove the jammed paper from the automatic tray 3 After removing the jammed paper reinsert the automatic tray into the printer and the printer will resume printing automatically...

Страница 127: ...iver Make sure the network cable of USB cable is connected correctly Failed to install the driver Check whether the print spooler service is enabled Check the power supply and the connection of the pr...

Страница 128: ...feed roller is dirty Too many papers in paper tray Please install the printing medium correctly If a special printing medium is used enable the multipurpose feed tray mode Please use the print media...

Страница 129: ...or too rough or has been used previously The paper path is dirty The drum inside toner cartridge is damaged Please use the print media within the specification range Clean the paper path It is suggest...

Страница 130: ...ect loading of the print media Clean the paper path inside the printer Wrinkled paper The print media has been loaded incorrectly The print media does not meet the usage specifications The paper path...

Страница 131: ...ting on a special medium use the multipurpose feed tray Clean the inside of the printer It is suggested to replace the original toner cartridge Horizontal stripes The toner cartridge is not installed...

Страница 132: ...this printer on the panel menu you may know and set various functions The steps of printing are as follows 1 Press Menu to enter the menu setting interface 2 Press or to select Prt Info Rept 3 Press O...

Страница 133: ...odel AC220 240V 50Hz 60Hz 7A Noise acoustic pressure level Printing 54dB A Standby 30dB A Mute mode 46 dB A Enter network standby time 1 min Power Consumption Network standby 3W Standby 45W Shutdown 0...

Страница 134: ...45MHz 5825MHz Maximum output power Declaration for EU Compliance WLAN 2 4GHz 2412 2472MHz 18 58dBm EIRP WLAN 5GHz 5180 5700MHz 21 73dBm EIRP WLAN 5GHz 5745 5825MHz 13 58dBm EIRP Print Time of First Pa...

Страница 135: ...Company Name Magnell Associate Inc DBA NEWEGG COM Office address 17560 Rowland St City of Industry CA 91748 TEL 626 271 9700 USA Only...

Страница 136: ......

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