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Bridge installation and configuration guide 

January 2018 
© 2018 Centrica plc. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire. SL4 5GD. 
Registered in England & Wales No 3033654

 

•

 

"utcnist2.colorado.edu" 

9.

 

If the issue is not resolved, please contact support for a static IP. 

 

Bridge Log Extraction 

In cases where we want to investigate issues in the bridge, there is a debug log in the bridge. 
To extract the log, please follow these steps: 

1.

 

Disconnect the PC from all communication (Bluetooth, WIFI etc.). 

2.

 

Connect the PC to the bridge and enter configuration mode (see 

Configuring the Bridge

). 

3.

 

Open the command line in the console. 

4.

 

Type: ipconfig. 

5.

 

If the default gateway is 10.0.0.13, you can connect the computer to the bridge. If not, type ipconfig 
/release. 

6.

 

After the operation is done, type: ipconfig/renew. Then type: telnet 10.0.0.10. 

7.

 

 

8.

 

You will see this screen:  

 

 

9.

 

Click ‘d’ (NOT capital D as this is case

-sensitive). 

10.

 

The log history will be printed on the terminal until this row appears: 

 

 

11.

 

Copy the log by right-clicking on the CMD, and then Edit select all  ctrl c and copy the information to a 
Notepad or Word file and send the file to PowerRadar Support. 

 

 

 

 

 

Содержание Energy Insight

Страница 1: ...rsion 1 January 2018 Advanced 4th Generation Bridge Installation and Configuration Guide For Firmware Version 409 Panoramic Power Energy Insight Installation and configuration guide Advanced 4th generation Bridge for firmware v259 ...

Страница 2: ...current and ambient temperature Electrical rating 5VDC maximum 1A Environmental rating Maximum ambient temperature 60 C Pollution degree 2 Indoor use Relative humidity up to 80 Product end of use handling WEEE Waste of Electrical and Electronic Equipment Panoramic Power is committed to protecting the global environment and helping our customers with recycling responsibilities Disposal of electrica...

Страница 3: ...lular Connection 13 5 1 1 Configuring the Bridge for Wired LAN 14 6 1 1 Configuring the Pulse Inputs 15 Loading the Bridge Configuration from a Configuration File 16 Modifying the Bridge Administration Settings 16 7 1 1 Modifying the Default URL and or Port of the Panoramic Power Server 16 8 1 1 Modifying the Default Credentials for the Bridge Web Interface 17 9 1 1 Resetting the Bridge Configurat...

Страница 4: ...he bridge in turn transfers the circuit level information along with readings originated by the utility meter and read through a pulse input on the bridge to PowerRadar the solution s cloud based analytics platform A single bridge can collect data from up to 250 sensors and two utility meters and multiple bridges can be used in a single site to increase coverage Key Features Basic Entry Level Brid...

Страница 5: ...H 3G US EU V4 featuring a SIM card slot Modbus interface and two KY pulse inputs The table below lists the key features of each bridge The Modbus interface is reserved for future use The Advanced 3rd and 4th Gen Bridge provide store and forward capability In case of a network loss that impacts connectivity with PowerRadar the bridge stores measurements until communication is restored The bridge st...

Страница 6: ...ge Cellular antenna RF antenna labeled Rx 1 Europe or Rx 2 USA Pluggable adapters for the pulse inputs Pluggable adapter for the Modbus input DIN rail adapter with mounting screws 5V DC wall adapter 4 piece reclose able fastener with adhesive 3 Keep the box in case you need to repack the bridge later Attaching the Antennas Before performing any connections mount the antennas onto the bridge as fol...

Страница 7: ...clean and even surface located near a power source 4 Make sure the bridge side vents are not blocked 5 Attaching with screws Use the template on the back of the bridge to measure the distance between the two screws 6 Adhering to the wall Peel the adhesive backing off two pieces of the re closeable fastener and attach them to the back of the bridge In the same way attach the two remaining pieces of...

Страница 8: ...ou connect to the Internet via a standard GSM network Connecting Pulse Inputs You can connect the bridge to a KY or KYZ pulse output of a meter How to Proceed 1 Screw the pulse wires into the adapter connected to the pulse input Make sure to screw the K wire into the K input and either the Y or Z wire into the Y input 2 Plug the adapter into one of the pulse inputs on the side of the bridge DC spe...

Страница 9: ...ccess the bridge web interface How to Proceed 1 On your PC disable your Wi Fi and disconnect the LAN cable 2 Connect the bridge to the power source 3 Once the bridge powers up it performs a self test after which all LEDs light up in sequence For more information on LED status see Understanding the Bridge LEDs 4 Make sure no USB device is connected to the USB port of the bridge 5 Press the Configur...

Страница 10: ... once for accessing any of the pages except Status How to Proceed 1 Select the required page in the side menu 2 Enter the Username and Password in the Authentication Required screen By default both are panpwr We recommend changing them once you access the tool See Modifying the Default Credentials for the Bridge Web Interface 3 Select Login 3 1 1 Configuring the Bridge for Wi Fi Connection If the ...

Страница 11: ...rity encryption method used click Find networks Otherwise enter these values manually The display shows a list of networks in your vicinity Note If the expected wi fi network was not found or if no network was found at all you can click the Find Networks button again to reattempt to search for networks 3 Select the network you want to use and click Apply If the network supports a mixed encryption ...

Страница 12: ...IP Settings select whether you want the bridge to get an IP address automatically DHCP or to assign an IP address yourself If you select to enter the IP address manually a number of fields become active IP Address Subnet Mask etc Fill them in according to your required network settings 8 There is also an option to use only a static DNS automatic IP configuration meaning that only the DNS address w...

Страница 13: ...it configuration mode disconnect the bridge from the power source 13 Install the bridge as explained in Mounting the Bridge 14 Reconnect the bridge to the power source 4 1 1 Configuring the Bridge for Cellular Connection Use a SIM card if you connect to the Internet via a standard GSM network Prerequisites For some SIM cards the system fills in details automatically in the Connection Setup page Fo...

Страница 14: ...d save them to a file without updating the bridge configuration For more information see Loading the Bridge Configuration from a Configuration File 7 To exit configuration mode disconnect the bridge from the power source 8 Install the bridge as explained in Mounting the Bridge 9 When using the Internal GSM Modem insert the SIM card into the slot with the truncated end as shown below 10 Reconnect t...

Страница 15: ...e to an unsaved configuration and return to the saved settings select Load Configuration from Bridge 6 To use the settings displayed on the screen to configure another bridge select Save Configuration to File This allows you to create different settings and save them to a file without updating the bridge configuration For more information see Loading the Bridge Configuration from a Configuration F...

Страница 16: ...up page 3 Select Load Configuration from File 4 Select the relevant file and click Apply 5 If necessary enter the password manually for example Wi Fi password SSL Password RSA Private Key Modifying the Bridge Administration Settings You can modify the bridge s default settings or reset all settings including connections to factory defaults 7 1 1 Modifying the Default URL and or Port of the Panoram...

Страница 17: ... Select Administration 3 Enter the new Username and Password up to 15 characters for each 4 In the Verify Password field enter the new password again 5 Select Save settings 9 1 1 Resetting the Bridge Configuration to Factory Defaults IMPORTANT Restoring to factory defaults will erase all of your connection settings How to Proceed 1 Access the bridge web interface 2 Select Administration 3 Click Re...

Страница 18: ...ge from the power source and reconnect it Note that this is only if you just saved configuration settings 2 Press the Configuration button for approximately 5 seconds until the LED light is solid red 3 Access the bridge web interface by entering 10 0 0 10 in the browser 4 Check the status of the configuration Green indicators appear in the Status page if the bridge connects with the local network ...

Страница 19: ...liarize yourself with the bridge status during normal operation in wi fi cellular or ethernet Power LED Bridge Status Solid green Connected to the power source Blinking Orange Firmware upgrade in progress Gen2 and Gen 3 Solid red Firmware upgrade has failed LED Bridge Status Blinking green orange Receiving sensor or meter data Solid red Configuration mode Receive data from Sensors or pulsev Link t...

Страница 20: ...orange slow While connecting to L2 layer X Blinking orange fast While acquiring IP address X Blinking green fast Resolving server URL X Blinking green slow Connecting to server X Solid orange Authentication error Connection was established but the data was rejected by the cloud Solid green Note In some cases it may take up to several minutes for the bridge to obtain an IP address and at that stage...

Страница 21: ...mic Power server uses port 8051 or 443 SSL version Note This method will not work if you configured the bridge to work in LAN and your PC is connected to the bridge 4 Click Ping to google com to make sure the Internet connection is working If there is no connection check the bridge configuration parameters and network settings Upgrading the Firmware Version This section explains how to upgrade the...

Страница 22: ...e the bridge will reboot The LED lights green and the bridge returns to normal operation A LED self test sequence occurs and the bridge returns to normal operation 9 Disconnect the USB flash drive Note If the firmware version on the USB drive is identical to the one installed the bridge will not update and the power LED will turn red A lower version will result in downgrading the bridge s firmware...

Страница 23: ...e LED blinks green but does not turn solid it means that local network connectivity is established but the bridge cannot access the Panoramic Power server This is often caused by local firewalls blocking TCP port 8051 You can verify this using the Diagnostics tool or with your system administrator If you are using cellular Verify the cellular network reception strength in the status page The level...

Страница 24: ...ersions from a local device not our bridge 3 Try to connect a bridge via a hotspot checking the method for connectivity issues in the bridge 4 Type telnet our server URL port for example telnet col panpwrws com 8051 or a local IP if the URL command fails If the process was successful you will see a blank black screen Please check to make sure that the PowerRadar URL isn t blocked 5 If a bridge can...

Страница 25: ...nication Bluetooth WIFI etc 2 Connect the PC to the bridge and enter configuration mode see Configuring the Bridge 3 Open the command line in the console 4 Type ipconfig 5 If the default gateway is 10 0 0 13 you can connect the computer to the bridge If not type ipconfig release 6 After the operation is done type ipconfig renew Then type telnet 10 0 0 10 7 8 You will see this screen 9 Click d NOT ...

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