![background image](http://html1.mh-extra.com/html/panasonic/wv-sfv531/wv-sfv531_operating-instructions-manual_4718974219.webp)
Symptom
Cause/solution
Reference pages
•
Are you accessing another camera in the same local
network via a proxy server?
Configure the web browser to not use the proxy
server.
-
•
Are two or more users browsing the camera images
simultaneously?
It may take time to display the screen or refresh
interval may become slower when two or more users
browse the camera images simultaneously.
-
Cannot access the camera
from a cellular phone.
•
Is the URL correct? Or is “/mobile” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a cellular phone, it is
necessary to enter “/mobile” at the end of the URL
that is used for the camera access from a PC.
17
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Advanced] tab, and access the camera again.
165
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
176
Cannot access the camera
from a mobile terminal.
•
Is the URL correct? Or is “/cam” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a mobile terminal, it is
necessary to enter “/cam” at the end of the URL that
is used for the camera access from a PC.
19
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Advanced] tab, and access the camera again.
165
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
176
A cookie error was displayed
when performing user
registration for
“Viewnetcam.com”.
•
Is the web browser configured to allow cookies?
Configure the web browser to allow cookies. In
Internet Explorer, from [Tools] select [Internet
Options] and configure the cookies setting in the
[Privacy] tab.
-
Operating Instructions
219
21 Troubleshooting
Содержание WV-SFV531
Страница 98: ...98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio...
Страница 182: ...8 Click Next 9 Click Finish 182 Operating Instructions 16 Configuring the network settings Network...
Страница 210: ...When using a firewall including software allow access to all UDP ports 210 Operating Instructions 19 Using the CD ROM...
Страница 227: ...Operating Instructions 227 Notes...