![background image](http://html.mh-extra.com/html/panasonic/wv-ns950-series/wv-ns950-series_setup-instructions_277926068.webp)
• Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt,
> ping "IP address of the camera"
When the WV-NS950 series (WV-NW960 series)
replies, the camera is functioning normally.
If not, proceed either of the following.
• Restart the camera and change the IP address by
using the Panasonic IP setup software within 20
minutes after the restart.
• Restart the camera with use of the DIP switch. The
camera will be initialized and the IP address will
return to the default setting "192.168.0.10".
After the camera is initialized, access the camera
and set the IP address again. (When the camera is
initialized, all the settings of the camera previously
configured on the setup menus will be initialized.)
• Is the LAN cable (category 5) firmly connected to the
network connector of the camera?
68
Installation
Guide
Installation
Guide
• Are the set IP addresses valid?
• Is the link LED beside the SD card slot for NS950
series or in the main unit for NW960 series lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working correct-
ly. Check if the cables have any contact failure or if
the wiring is correct or not.
• Is the power of the camera on?
Check if the power of the camera is turned on.
–
Installation
Guide
Troubleshooting
Before asking for repairs, check the symptoms on the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not
described below.
Reference
pages
Cause/solution
Symptom
Cannot access from the
browser.
Installation
Guide
53
• When the heater unit is installed and use is started in
environments of –10°C {14°F} or below, normal
images may not be obtained immediately after the
camera is started up. In this case, wait for the camera
to warm up (about 2 hours or more) before turning the
power on again.
When using this camera in cold region, it is recom-
mended to select "AUTO" for "Line speed" after
rebooting the camera.
54
Installation
Guide