Dealing with Problems (Summary)
50
Troubleshooting
Battery Indicator
The red indicator is lit
z
The battery level is very low (the charge is approx. 9% or less).
z
Connect the AC adaptor. You can use the computer when the indicator light
is orange. If you do not have an AC adaptor, save your data and power off
your computer. After replacing the battery pack with a fully charged one,
turn your computer on again
The red indicator blinks
z
Quickly save your data and power off your computer. Disconnect the AC
adaptor and remove the battery pack, then connect them again. If the prob-
lem persists, contact your technical support office (
page 65). The bat-
tery pack or charging circuit may be defective
The orange indicator blinks
z
Battery cannot be recharged temporarily because the internal temperature
of the battery pack is beyond the acceptable temperature range for recharg-
ing. Once the allowable range requirement is satisfied, charging begins
automatically. Your computer can be used normally in this state
Onscreen Reference Manual
The Reference Manual is not dis-
played
z
Has Acrobat Reader been uninstalled?
If Acrobat Reader has been uninstalled, run
[c:\util\reader\acroreader51_enu_full.exe] in [start] - [Run] to reinstall the
program. When installing the program, do not change the installation desti-
nation folder. If the destination folder is changed, the Reference Manual
cannot be opened from the [start] menu
Disk Operations
If the DVD-ROM & CD-R/RW drive
vibrates excessively or is noisy
z
Is the disk bent or labeled?
z
Check to see if the disk is inserted correctly, and it is in good condition. If the
disk is good and inserted correctly, set [CD/DVD Drive Speed] to [Low] in the
Setup Utility (
z
When writing to a disk using B's Recorder, you can minimize vibration while
writing by setting the writing speed at [8x] or less
Cannot eject disk
z
Is the computer powered on?
Open lever works only when the computer is powered on.
To remove a disk when the computer is powered off, insert a pointed object
(e.g., the bent-out tip of a paper clip, or the tip of a pencil or ballpoint pen)
into the emergency hole, and then move it (
Cannot play back TV programs
recorded on a commercial DVD
recorder
z
In the following cases, finalize the recording on the DVD recorder:
• If the program was recorded in DVD-R/RW in video mode
• If the program was recorded in DVD-RW in VR mode
Reinstalling B’s Recorder/B’s CLiP
When reinstalling, you will be asked
for a serial number
z
Input the following serial number.
B’s Recorder:
B’s CLiP:
SD Card Setup (SD Memory Card security function)
Cannot log-on to Windows with the
SD memory card
z
Windows log-on user name and password are not set in the SD memory
card correctly
Enter the Windows user name and password without using the SD memory
card
After logging on to Windows, set the same user name and the password on
the SD memory card and Windows, using one of the following operations:
• Change the setting for the SD memory card [SD Card Setup]
• Change the setting for Windows [Control Panel] (
Î
“Chapter 2: Security
Measures” in onscreen Reference Manual)
