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Troubleshooting guide
Sound
Sound is distorted.
≥
Noise may occur when playing WMA.
≥
When using the HDMI output, audio may not be output from other terminals.
—
—
Effects do not work.
≥
Some audio effects do not work or have less effect with some discs.
—
Humming is heard during
play.
≥
An AC mains lead or fluorescent light is near this unit or
[PT467]
wireless system.
Keep other appliances and cables away from this unit and
[PT467]
wireless system.
—
No sound.
≥
There may be a slight pause in sound when you change the play speed.
≥
Audio may not be heard when more than 4 devices are connected with HDMI
cables. Reduce the number of connected devices.
≥
When using the HDMI connection, ensure that “AUDIO OUT” in the “HDMI”
menu is set to “ON”.
—
—
26
No sound from the TV.
≥
Confirm the audio connection. Press [FM/EXT-IN] to select the
corresponding source.
10, 33
No surround sound.
≥
Press [
Î
PL
II
] to turn on Dolby Pro Logic
II
or turn on Surround Enhancer.
31
Picture
The picture on the TV is
not displayed correctly or
disappears.
≥
The unit and TV are using different video systems. Use a multi-system or
PAL TV.
≥
The system used on the disc does not match your TV.
–PAL discs cannot be correctly viewed on an NTSC TV.
–This unit can convert NTSC signals to PAL 60 for viewing on a PAL TV
(“NTSC DISC OUT” in “VIDEO” menu).
≥
Ensure that the unit is connected directly to the TV, and is not connected
through a video cassette recorder.
≥
Mobile telephone chargers can cause some disturbance.
≥
If you are using an indoor TV antenna, change to an outdoor antenna.
≥
The TV antenna wire is too close to the unit. Move it away from the unit.
≥
Picture may not be seen when more than 4 devices are connected with
HDMI cables. Reduce the number of connected devices.
≥
When using the HDMI AV OUT terminal, ensure that video output
unacceptable with the connected TV is not selected. Press and hold
[CANCEL] until the picture is displayed correctly. (The output will return to
“480p” or “576p”.)
≥
Video images converted to 1920
k
1080 resolution may look different from
the true, native 1080p full-HD sources. This is not malfunction of this unit.
≥
When the HDMI cable is connected, there will be no RGB output from the
SCART (AV) terminal. If the SCART (AV) terminal is to be used, remove the
HDMI cable and turn this unit on/off again.
—
—
24
10
—
—
—
—
22
—
—
Picture size does not fit
the screen.
≥
Change “TV ASPECT” in the “VIDEO” menu.
≥
Use the TV to change the aspect.
≥
Change the zoom setting. (“ZOOM” in Menu 2)
24
—
21
Menu is not displayed
correctly.
≥
Restore the zoom ratio to “NORMAL”. (“ZOOM” in Menu 2)
21
Auto zoom function does
not work well.
≥
Turn off TV’s zoom function.
≥
Zoom function may not work well, especially in dark scenes and may not
work depending on the type of disc.
—
—
When playing PAL disc,
picture distorted.
≥
Set “TRANSFER MODE” in Menu 2 to “AUTO”.
21
Body5.fm Page 40 Wednesday, January 9, 2008 11:21 AM
