No. SX-DSV03167 - 37 -
R6.0 Motion Control Business Unit, Panasonic Industry Co., Ltd.
11. Life span
(Life span is not guaranteed.)
11-1 Expected Life span of Servo Driver
When used continuously under the following conditions, the expected life span is 28,000 hours.
Definition of life span:
“Life span” is defined as the time it takes for the electrolytic to decrease in capacity
by 20% once shipped from the factory.
Conditions:
Input power supply
Ambient temperature
Height above sea level
Output torque
Speed
:
DC 24 V or DC 48 V
:
55
℃
:
100 m or less
:
Rated torque constant
:
Rated speed constant
Life span changes significantly depending on working conditions.
12. Warranty
12-1 Warranty period
The warranty period for the product is one year from the date of purchase or one year and six months from the date the
product was manufactured.
However, the warranty will be void in any of the following cases, even within the warranty period:
(1)
If the issue is due to incorrect use or improper repair/modification
(2)
If the issue is due to the device being dropped after purchase or damaged during transit
(3)
If the issue is due to the device being used outside of its specifications
(4)
If the issue is due to a fire, earthquake, lightning strike, wind/water damage, salt damage, voltage abnormalities,
other natural disasters, or natural damage
(5)
If the issue is due to ingress of water, oil, metal fragments, or other foreign objects
(6)
If parts with a stated standard life span have exceeded their respective life spans.
12-2 Warranty coverage
If the product fails during the warranty period for reason in which our company is at fault, we will only replace or repair
the defective parts of the device that were provided by us. Please note that our above-stated responsibility is limited to the
replacement and repair of the equipment provided by us and that we do not accept any responsibility for damage to your
company or any third party that may occur in connection with the failure of the equipment provided by us.
We do not accept responsibility for any equipment failures or damage to your company or any third party in the case of
any of the exclusions set forth in 12-1 above or in any of the following cases:
(1)
If the equipment has been incorporated or used in a way that does not conform to the instructions or
precautions set forth in this specifications document
(2)
If the issue is due to a combination of products that incorporate different equipment
(3)
If you fail to comply with the requests made to your company in this specifications document
(4)
If the equipment failure is not caused by our company's actions.
12-3 Warranty service
If you require the warranty service (fault cause investigation, repair, etc.), please contact the retailer from which
you purchased the product.
If you wish to send it directly to us with the permission of the retailer, please receive a repair/investigation request
form from the place of purchase, fill out the necessary information, and send it to our motor service desk along
with the product.
As a general rule, you will be responsible for shipping costs.
