Problem
Cause/solution
The handset or base unit does
not ring.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 23, 44).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 23, 42).
R
The unit which is not selected to ring for cellular calls
does not ring. To change the selection, see page 19.
R
Silent mode is turned on. Turn it off (page 49).
R
The ringer volume is turned off by pressing and holding
0
(
). Press and hold
0
(
) again to turn it on
I cannot make local calls with
the handset using a cellular line.
R
You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 21).
I cannot make or answer
cellular calls with the handset.
R
Depending on the cellular phone’s compatibility (page 5),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R
Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 20).
R
Only 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 cellular lines, or the headset
and 1 cellular line).
R
The cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using a
landline.
R
The dialing mode may be set incorrectly. Change the
setting (page 16).
I cannot use a cellular line.
R
The unit cannot be used to talk on 2 cellular lines at the
same time. Try again later.
The handset does not ring
using the cellular phone’s
ringer tone even when the ring
as cell mode is turned on.
R
If answer by voice command is turned on, the units use
the preset ringer tones (CELL 1:
Tone 2
, CELL 2:
Tone
4
) when receiving calls. To change the setting, see
I cannot answer an incoming
call using voice commands.
R
The answer by voice command feature is turned off. To
turn it on, see page 28.
R
Baby monitor is set to
“
On
”
. Turn off the baby monitor
feature (page 50).
76
For assistance, please visit http://shop.panasonic.com/support
Useful Information
TA Manual_TGD86x_0921.pdf 76
2020/09/21 16:00:02
