Message
Cause and Solution
Check sub camera setting
<Check camera>
Set the sub camera HDMI
output to 1080i.
<Safe mode>
If [#] is pressed, the system
enters safe mode after restart.
•
A standard definition (640
´
480p, 720
´
480p) video camera signal has
been detected.
→
Change the video camera’s resolution to HD (1920
´
1080i).
Note
•
If you enter Safe Mode during a video conference call, the call will
be disconnected.
Check sub camera setting
<Check camera>
Set sub camera operating
frequency to
n
Hz.
<Safe mode>
If [#] is pressed, the system
enters safe mode after restart.
Note
•
The field frequency
setting of the
KX-VC500 (
50
or
60
)
is represented by
n
.
•
A video camera with a different field frequency to the KX-VC500 has
been detected.
→
Use a video camera with the same field frequency as the KX-VC500.
Note
•
If you enter Safe Mode during a video conference call, the call will
be disconnected.
Call failed due to software
version mismatch.
•
A video conference call to an incompatible device was attempted.
→
Check the other party’s device. Video conference calls cannot be made
to devices other than a Panasonic KX-VC500.
•
A video conference call to a KX-VC500 with an incompatible software
version was attempted.
→
Check the software version of all parties. Update the KX-VC500 with
the older software version so that the versions match.
Call Failed due to
combination mismatch.
•
In a multiple-party video conference call, one or more of the parties is
incompatible.
→
Check the software version of all parties. Update the KX-VC500 with
the older software version so that the versions match.
Call Failed due to
unsupported product or other
error.
•
An unsupported feature was used.
→
Check the software version of all parties. Update the KX-VC500 with
the older software version so that the versions match.
For details about supported versions and features, contact your dealer.
96
User Manual
Additional Information
Содержание KX-VC500
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