Password for Web User Interface Programming
Problem
Cause/Solution
I have lost the login password of the Web
user interface for the Administrator or User
account.
•
Reset the password from the SIP-CS. The passwords for
both Administrator and User will be reset (
®
see
Section 9 Resetting to Factory Default
For security reasons, it is recommended that the
passwords are set again immediately (
®
see
Time
Problem
Cause/Solution
The time is not correct.
•
In the Web user interface, you can set NTP
synchronization and DST (Summer Time) control to adjust
the time automatically (
®
•
If the time is still incorrect even after setting NTP
synchronization, check the firewall and port forwarding
settings on the router.
Checking the Status of the SIP-CS
You can check the status of the SIP-CS by using Web user interface programming (
®
) or by looking at system logs (
®
) sent from the
SIP-CS.
To check the setting status in the Web user interface
1.
Click the
[Status]
tab, and then click
[Network Status]
to check the network settings.
2.
Check the status displayed.
3.
Click
[PS VoIP Status]
to check the VoIP settings.
4.
Click a numbered tab to check the status of the desired S-PS.
To send the system logs of specified events to the syslog server
1.
Set the following parameters to specify your PC (Windows operating system, etc.) as the syslog server:
–
SYSLOG_ADDR
: Specifies the IP address or FQDN of the syslog server.
–
SYSLOG_PORT
: Specifies the port number of the syslog server.
2.
Set the following parameters to log specific events:
–
SYSLOG_EVENT_SIP
: Logs SIP-related syslog events.
–
SYSLOG_EVENT_CFG
: Logs syslog events regarding configuration.
–
SYSLOG_EVENT_VOIP
: Logs syslog events regarding VoIP operation.
Document Version 2013-03
Administrator Guide
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10.1 Troubleshooting
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